Water Damage
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Mold
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Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Tri-County
Service Area
Restoration and Cleaning Services
SERVPRO of Tri-County is familiar with the inconvenience caused by sudden and immediate disaster. In our services area we regularly respond to primary and secondary homes, large and small businesses. It never happens when you would prefer and always puts a hurdle in planning, scheduled events and business production. Here at SERVPRO we understand the importance of an uninterrupted schedule. Our technicians are trained to minimize the impact of the damage in your home or business and the impact it has in your scheduled life. Once onsite and having assessed the damage our teams will work with you to develop the best restoration plan for your situation and needs. Our technicians are trained to monitor the loss daily and report its progress to the contact whether onsite or offsite giving you the needed information while allowing you to continue your schedule.
If disaster finds its way into your home or business. Call SERVPRO of Tri-County to let our trained technicians clear the hurdles with you.
What our
customers are saying
Awesome job guys! We appreciate you.
When a malfunctioning shutoff valve cause massive water damage in my home, SERVPRO rescued me! Daniel, Kelly, Aaron, and Noah are shining examples of kindness, professionalism, diligent expertise and ability to fix problems. I am so relieved and grateful for these fine folks, I want to tell the world!
My carpets look perfect! I am very pleased with the carpet cleaning. Thank you!
We are so pleased with this company and all the employees that came out to our home. This experience was much easier because SERVPRO kept us informed and updated throughout the whole process. I will definitely be telling everyone I know to use SERVPRO with any needs. Thank you to everyone we dealt with through SERVPRO.
All the entire crew were extra polite and courteous in every way. They were very respectful of me and my house. They cared that everything was done right as if it was their own house. Thanks to everyone.
Our 20 year old carpet throughout the house was in TERRIBLE shape!! We have dogs & cats and there were different kinds of stains ALL over the place!! The two men came, gave me a very reasonable quote and then went to work. I was in complete awe (and shock!) when they were finished & I saw what they were able to do in just a few hours!! The stains were gone, the bad odor was gone, the carpet almost looked brand new. Ryan & James were SO professional and extremely thoughtful (my mother is elderly and has Dementia). They were so accommodating with her, making sure she was comfortable with what was going on the whole time. They are class-act men that make the Royston location a better place because they work there!
And Vanessa...I can’t say enough about her kindness! (I had to call & reschedule my appointment several times). She was SO understanding and patient with me every time!
I will no doubt, 100%, be calling SERVPRO again for EVERY need we may have with our carpet, upholstery cleaning, etc.
THANK YOU from the bottom of my heart for being such a wonderful group of people who truly make a difference in people’s lives!!
Great kind, and personable, and professional team from start to finish. Modestly priced for all that they did and that was a lot. Went above and beyond and we felt very taken care of as old folks. Black mold remediation, sanding, scrubbing, fogging, drying, vapor barrier and inspections. Kudos to this SERVPRO group. We are very satisfied.
We had SERVPRO clean our ductwork. Nicolas and his team were efficient, courteous, knowledgeable and did a great job with absolutely no mess at all. As our house was full due to Covid they were very conscientious about preserving space for everyone as they worked. I would definitely recommend SERVPRO of Tri-County to everyone seeking a home cleaning or restorative project. A+.
Luis is an excellent representative to your company...also the other gentleman who came with him. I really don't think I could have made it through this week without him. He should be in charge wherever he wants to focus on his skills...absolutely wonderful!!!
Awesome job guys! We appreciate you.
When a malfunctioning shutoff valve cause massive water damage in my home, SERVPRO rescued me! Daniel, Kelly, Aaron, and Noah are shining examples of kindness, professionalism, diligent expertise and ability to fix problems. I am so relieved and grateful for these fine folks, I want to tell the world!
My carpets look perfect! I am very pleased with the carpet cleaning. Thank you!
We are so pleased with this company and all the employees that came out to our home. This experience was much easier because SERVPRO kept us informed and updated throughout the whole process. I will definitely be telling everyone I know to use SERVPRO with any needs. Thank you to everyone we dealt with through SERVPRO.
All the entire crew were extra polite and courteous in every way. They were very respectful of me and my house. They cared that everything was done right as if it was their own house. Thanks to everyone.
Our 20 year old carpet throughout the house was in TERRIBLE shape!! We have dogs & cats and there were different kinds of stains ALL over the place!! The two men came, gave me a very reasonable quote and then went to work. I was in complete awe (and shock!) when they were finished & I saw what they were able to do in just a few hours!! The stains were gone, the bad odor was gone, the carpet almost looked brand new. Ryan & James were SO professional and extremely thoughtful (my mother is elderly and has Dementia). They were so accommodating with her, making sure she was comfortable with what was going on the whole time. They are class-act men that make the Royston location a better place because they work there!
And Vanessa...I can’t say enough about her kindness! (I had to call & reschedule my appointment several times). She was SO understanding and patient with me every time!
I will no doubt, 100%, be calling SERVPRO again for EVERY need we may have with our carpet, upholstery cleaning, etc.
THANK YOU from the bottom of my heart for being such a wonderful group of people who truly make a difference in people’s lives!!
Great kind, and personable, and professional team from start to finish. Modestly priced for all that they did and that was a lot. Went above and beyond and we felt very taken care of as old folks. Black mold remediation, sanding, scrubbing, fogging, drying, vapor barrier and inspections. Kudos to this SERVPRO group. We are very satisfied.
We had SERVPRO clean our ductwork. Nicolas and his team were efficient, courteous, knowledgeable and did a great job with absolutely no mess at all. As our house was full due to Covid they were very conscientious about preserving space for everyone as they worked. I would definitely recommend SERVPRO of Tri-County to everyone seeking a home cleaning or restorative project. A+.
Luis is an excellent representative to your company...also the other gentleman who came with him. I really don't think I could have made it through this week without him. He should be in charge wherever he wants to focus on his skills...absolutely wonderful!!!
About Us
Don & Terri Collins have owned & operated SERVPRO of Tri-County for over 30 years.
Don is a graduate of Emmanuel College in Franklin Springs. His time spent in Franklin county gave him a love for beautiful Northeast Georgia and its people. After finishing his degree at the University of Georgia, Don went to work for SERVPRO in Athens.
When an opportunity came to purchase the SERVPRO office serving Stephens, Hart, Franklin and Elbert counties, Don jumped at the chance to return to the area. The first “office” was in fact a desk located on the back porch of a friend’s home. Our rural nature, large territory and smaller populations present challenges to any stand alone service franchise. But our incredible neighbors and local businesses have supported their hometown SERVPRO and we have flourished here.
In 1989, a small office/shop was opened in Royston, Georgia. Those days were very different as SERVPRO was primarily focused only on carpet & upholstery cleaning. Family, friends and many Emmanuel students helped to provide the best in professional cleaning. In those early years, Terri worked another full-time job to keep steady cash coming in to support the family. Eventually, she was able to join the company full time and took over managing the office and administrative functions.
Family business makes its demands on all members including son Justin who labored as a teen and college student doing at one time or another every type of field job. In 2009, he returned to the business and developed our marketing department. Justin then worked his way thru the office and administrative functions growing and improving those departments as well. Currently, he serves as our General Manager.
Over the past 3 decades, SERVPRO has been blessed with a few hundred amazing employees. A service business succeeds only on the caliber of its people and we have always been given the best. Many of our staff have also matured into managers, leaders and even business owners themselves. Not only is our staff trained and certified to industry standards, they are chosen for their character and compassion as well. Our people are caring and professional at times when our customers are at their most stressed dealing with unexpected fire or water damage.
In 1995, a second location was launched in Mt Airy, Ga and we added Habersham, White, Rabun and Banks counties to our customer family. In 1996, the company purchased land and built its southern facility in Canon, Ga on the Hartwell highway. By this time, SERVPRO had expanded to include water, fire and mold cleanup so a larger facility was needed to clean, deodorize and store customer contents. The company continues to grow in size and its technical acumen to meet the ever-changing needs of the restoration industry. Due to many customer requests, we now also provide full reconstruction services.
We thank God for the blessings of our exceptional staff, loyal customers and the local business community that has enabled our livelihood in this amazing corner of Georgia.
Today, Don & Terri continue to make their home in beautiful Hart county. They are blessed to be able to enjoy their children and grandchildren who live nearby in Carnesville.
