Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of East Cobb

Our Google Reviews
(770) 424-0400
4.8
(202 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of East Cobb we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Stanley, Brian and everyone who came out were knowledgeable and professional.

Tyler P.
Marietta

Stanley and Naseem handled the upstairs water leak and successfully saved the hardwood floors saving the homeowner thousands. The crew was professional. respectful and courteous. Our two dogs loved them and also gave them a paw up. They rolled with some serious equipment for drying out the walls and floors. Highly recommend the company and these two members.

Burt W
Marietta

Stanley and Jacob were awesome. Polite, knowledgeable.... I could not of asked for a nicer twosome. Once we get the plumbing complete we will call them back for the renovation.

Alison K
Kennesaw

James & Brian are true professionals! They did an outstanding and thorough job. Everything was explained perfectly. They eased my mind after a water leak occurred in my new home. I would definitely recommend this company as a result of the exceptional customer service they provided.

Kanika M
Atlanta

Lorenzo and Stanley were extremely professional and courteous and came every day to check the progress. Was very impressed with the level of professionality and care!

Suzanne S.
Marietta

When Ken came to my home for the repair estimate, he was a blessing! Any issues during the repairs, Ken made sure they were handled to my satisfaction. He was always available if I had questions during the course of repairs. When SERVPRO says, make it like it never happened, they mean it. Thank you for restoring my home.

Mary D.
Smynra

We called SERVPRO after finding water under the floors/carpet in our basement. It was an after hours call, but the team that showed up was professional and kind. They set up the fans and dehumidifiers and took a look around to help me find the source of the water. We determined that a plumber would be needed, but they left the equipment in hopes that the issue would be resolved quickly. Ethan Robinson showed up on day 2, and unfortunately, we had to pull the equipment after talking with our insurance agent since the source of the water was still unknown. Ethan was thorough in his explanation as to why these were the next steps even though it was very frustrating as a customer. He left me with his contact information and told me to call him once I had more information. He was very responsive whenever I had questions and made another visit to meet with my insurance claims adjuster. We didn’t have the outcome we wanted with the insurance company, but still, Ethan was extremely helpful. He gave me the information I needed to proceed in getting the damage repaired if we choose to utilize SERVPRO. The customer service we received from Ethan and his team was great, and we would certainly use them again.

Shakeela S.
Marietta

We had a major flooding from an upstairs toilet that went through the ceiling into our living room affecting several areas of our home. Nicole at SERVPRO® answered our call and got a crew scheduled out quickly on the same day. Crew Chief Austin Perry and his crew worked for hours very quickly and efficiently to get all of the soaked and damaged material removed and the fans placed same day. Austin came by daily to do moisture checks and ensure that no mold was setting up, everything was drying properly and adjusting fans as needed. All damaged material including our personal items that were damaged, furniture etc were all hauled off. The fans have been removed, debris removed and ready for insurance to come inspect. We could not be more pleased with the service received from SERVPRO. They definitely made a very stressful situation a bit more manageable. Even our insurance adjuster was happy we called SERVPRO and raved of their work and service. Thank you Austin, Nicole and the SERVPRO crew for your service and professionalism, you definitely went above and beyond.

Ashley M.
Dallas

Pipe broke just before Christmas. They were here within in an hour and took care of the clean up and mitigation. Jacob and Nathan were very professional and they got us taken care of quickly.

Kelly O.
Marietta

Stanley, Brian and everyone who came out were knowledgeable and professional.

Tyler P.
Marietta

Stanley and Naseem handled the upstairs water leak and successfully saved the hardwood floors saving the homeowner thousands. The crew was professional. respectful and courteous. Our two dogs loved them and also gave them a paw up. They rolled with some serious equipment for drying out the walls and floors. Highly recommend the company and these two members.

Burt W
Marietta

Stanley and Jacob were awesome. Polite, knowledgeable.... I could not of asked for a nicer twosome. Once we get the plumbing complete we will call them back for the renovation.

Alison K
Kennesaw

James & Brian are true professionals! They did an outstanding and thorough job. Everything was explained perfectly. They eased my mind after a water leak occurred in my new home. I would definitely recommend this company as a result of the exceptional customer service they provided.

Kanika M
Atlanta

Lorenzo and Stanley were extremely professional and courteous and came every day to check the progress. Was very impressed with the level of professionality and care!

Suzanne S.
Marietta

When Ken came to my home for the repair estimate, he was a blessing! Any issues during the repairs, Ken made sure they were handled to my satisfaction. He was always available if I had questions during the course of repairs. When SERVPRO says, make it like it never happened, they mean it. Thank you for restoring my home.

Mary D.
Smynra

We called SERVPRO after finding water under the floors/carpet in our basement. It was an after hours call, but the team that showed up was professional and kind. They set up the fans and dehumidifiers and took a look around to help me find the source of the water. We determined that a plumber would be needed, but they left the equipment in hopes that the issue would be resolved quickly. Ethan Robinson showed up on day 2, and unfortunately, we had to pull the equipment after talking with our insurance agent since the source of the water was still unknown. Ethan was thorough in his explanation as to why these were the next steps even though it was very frustrating as a customer. He left me with his contact information and told me to call him once I had more information. He was very responsive whenever I had questions and made another visit to meet with my insurance claims adjuster. We didn’t have the outcome we wanted with the insurance company, but still, Ethan was extremely helpful. He gave me the information I needed to proceed in getting the damage repaired if we choose to utilize SERVPRO. The customer service we received from Ethan and his team was great, and we would certainly use them again.

Shakeela S.
Marietta

We had a major flooding from an upstairs toilet that went through the ceiling into our living room affecting several areas of our home. Nicole at SERVPRO® answered our call and got a crew scheduled out quickly on the same day. Crew Chief Austin Perry and his crew worked for hours very quickly and efficiently to get all of the soaked and damaged material removed and the fans placed same day. Austin came by daily to do moisture checks and ensure that no mold was setting up, everything was drying properly and adjusting fans as needed. All damaged material including our personal items that were damaged, furniture etc were all hauled off. The fans have been removed, debris removed and ready for insurance to come inspect. We could not be more pleased with the service received from SERVPRO. They definitely made a very stressful situation a bit more manageable. Even our insurance adjuster was happy we called SERVPRO and raved of their work and service. Thank you Austin, Nicole and the SERVPRO crew for your service and professionalism, you definitely went above and beyond.

Ashley M.
Dallas

Pipe broke just before Christmas. They were here within in an hour and took care of the clean up and mitigation. Jacob and Nathan were very professional and they got us taken care of quickly.

Kelly O.
Marietta

About Us

SERVPRO of East Cobb understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of East Cobb specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of East Cobb can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of East Cobb.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO flag

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.