Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
"We are EVER so grateful for the amazing speed this group took to come to our rescue from a flood in the laundry room & some adjacent rooms! Cole, Gabriel, Sergio, Deangelo, and Tom are so very professional and responsive. They responded the day of the flood and had their equipment ready & in place that afternoon. Thank you so much!!"
"I had a flooding emergency that affected multiple rooms in my home, and SERVPRO of St. Augustine was quick to respond. Their team handled water mitigation, demo, and removal of damaged materials with incredible efficiency and care. Cole, Cassie, and Aiden were all extremely knowledgeable, professional, and a pleasure to work with during a very stressful time. Their communication was clear, and they walked me through each step of the process. Highly recommend this team for anyone dealing with water damage!"
"I left the bathroom sink water running, and it overflowed onto the floor and down the hall to the bedroom carpet. I immediately thought I should call SERVPRO® for help. Thankfully, you are on call 7 days a week, and Chris came and was so nice! He had the fans and dehumidifier brought over, and a section of the carpet pad was removed. Everyone involved in this water remediation was so professional and courteous! Thank you!"
"Responded quickly, took moisture measurements and placed equipment strategically. Kind and thorough. Explained process well. Very happy how we were treated!"
"SERVPRO was called by my insurance company after a flood in my house. This happened at 2am. They were there by 11am and sucked water out of my carpets and installed fans 22 fans to help dry out the walls. They checked in every couple days to see how the fans were doing and stopped by to check personally using their meters on the walls to determine if there were dry. They were professional stayed in touch with me constantly. I had their cell phone numbers that I could reach them at any time. I would highly recommend them and their services and would call them again!"
"Courteous staff and excellent response time when we needed help! Very thankful for Seth, Chris, and the rest of the team!"
"Chris did an excellent job. He is very personable, professional and empathetic. Comfortable working with him and his crew. He answered all questions and concerns. Awesome job!"
John O’Neal showed up on-site within 30 minutes of our call!! He answered all my questions and ensured our needs were met! MJ and Josh were very professional as well! Great team! They worked around our schedule to ensure we were able to continue with our business without delay! Throughout the entire time, John kept me informed of each process! Amazing job! I highly recommend them!!!
"In today's world of service providers, you don't often get great customer service and actual work. SERVPRO of Greater St. Augustine/St. Augustine Beach excels at both. We have a son that has an allergy to mold and that is unfortunately how we ran across this issue and ultimately needed help.
Cole and Mark swiftly yet carefully packed the items/furniture in our water-damaged rooms and moved them out for storage to start the drying process.
Chris, Levi, and Gabriel spent long days cleaning and securing the areas to ensure they would be dry and mold-free for our follow-up inspection.
Lenny and Andrii not only reconstructed the interior better than it was before the damage, but also demoed and reconstructed the exterior siding, also better than before damage, in addition to painting the exterior.
Brittany, my initial contact and remediation project manager, was always available for any questions (and I bugged her a lot). She was also outstanding at outlining the whole scope of the project, in addition to keeping us up-to-date throughout the entire process.
Jarod, our construction manager, was incredibly helpful regarding all of the options for the repairs to help save budget where we could. He also orchestrated the recon in an incredibly timely manner after there was a delay in our replacement window arrival.
They also photo documented every step of the entire process, and we were thankful for that effort when our homeowner's insurance (after denying our claim) required proof of repair, or our policy would not be renewed.
This team has very skilled, personable people, and we could not be happier with the great service they provided us to get our home back in a living condition. The ability to have the whole process monitored and performed by one provider(and at a reasonable price) saves the hassle of coordinating multiple companies/their schedules.
A+++"
