Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

Our Google Reviews
(904) 429-4457
4.6
(180 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

John O’Neal showed up on-site within 30 minutes of our call!! He answered all my questions and ensured our needs were met! MJ and Josh were very professional as well! Great team! They worked around our schedule to ensure we were able to continue with our business without delay! Throughout the entire time, John kept me informed of each process! Amazing job! I highly recommend them!!!

Cynthia Taylor
St. Augustine

Massive shoutout & thank you to SERVPRO of Greater St. Augustine for helping us in our time of need. We came home from dinner & found our home flooded with aquarium water after one of our tanks cracked. It was a holiday weekend & they still showed up in less than an hour & began the process of cleaning up our home. They explained why demolition was needed & documented the whole process for insurance. We were excited to hear they offered rebuild services & could put us back together. They even packed up our contents and put the house back the way it was after the rebuild! We cannot thank them enough for assisting us & making our home even more beautiful than it was before, paying attention to every little detail/concern we had, and for getting us back in our home before the holidays!!!

Kenneth Woodruff
Ponte Vedra Beach

Jeanette, Sierra, and several Kens (!) were exceptionally helpful and professional after I accidentally flooded my house. All communications were clear and concise. They were so helpful and I'm so grateful to them for quickly getting us back into our home. Thank you!!

Evan Branagan
Fruit Cove

Joey and Josh went above and beyond and worked incredibly hard to help with water damage in our house. Would very highly recommend SERVPRO of Greater St. Augustine! 

Joshua Smith
Green Cove Springs

SERVPRO of Greater St Augustine was quick to start our water damage cleanup/dry out process. They did a great job of explaining the process & documenting for my/insurance records. I got a daily call from Joey letting me know what time he would be out to check all the moisture levels. My dog is going to miss his daily visits. They made a not easy situation go as easy as we could imagine. I sure hope I don’t need emergency water clean-up services again, but if I do, I’d this use SERVPRO again!

Lauren Harvin
St. Augustine Beach

"Responded quickly, took moisture measurements and placed equipment strategically. Kind and thorough. Explained process well. Very happy how we were treated!"

Jan L
St. Augustine Beach

"SERVPRO was called by my insurance company after a flood in my house. This happened at 2am. They were there by 11am and sucked water out of my carpets and installed fans 22 fans to help dry out the walls. They checked in every couple days to see how the fans were doing and stopped by to check personally using their meters on the walls to determine if there were dry. They were professional stayed in touch with me constantly. I had their cell phone numbers that I could reach them at any time. I would highly recommend them and their services and would call them again!"

Wendy W
St. Augustine

"Courteous staff and excellent response time when we needed help! Very thankful for Seth, Chris, and the rest of the team!"

Joel M
St. Augustine

"Chris did an excellent job. He is very personable, professional and empathetic. Comfortable working with him and his crew. He answered all questions and concerns. Awesome job!"

Carl S
St. Augustine

John O’Neal showed up on-site within 30 minutes of our call!! He answered all my questions and ensured our needs were met! MJ and Josh were very professional as well! Great team! They worked around our schedule to ensure we were able to continue with our business without delay! Throughout the entire time, John kept me informed of each process! Amazing job! I highly recommend them!!!

Cynthia Taylor
St. Augustine

Massive shoutout & thank you to SERVPRO of Greater St. Augustine for helping us in our time of need. We came home from dinner & found our home flooded with aquarium water after one of our tanks cracked. It was a holiday weekend & they still showed up in less than an hour & began the process of cleaning up our home. They explained why demolition was needed & documented the whole process for insurance. We were excited to hear they offered rebuild services & could put us back together. They even packed up our contents and put the house back the way it was after the rebuild! We cannot thank them enough for assisting us & making our home even more beautiful than it was before, paying attention to every little detail/concern we had, and for getting us back in our home before the holidays!!!

Kenneth Woodruff
Ponte Vedra Beach

Jeanette, Sierra, and several Kens (!) were exceptionally helpful and professional after I accidentally flooded my house. All communications were clear and concise. They were so helpful and I'm so grateful to them for quickly getting us back into our home. Thank you!!

Evan Branagan
Fruit Cove

Joey and Josh went above and beyond and worked incredibly hard to help with water damage in our house. Would very highly recommend SERVPRO of Greater St. Augustine! 

Joshua Smith
Green Cove Springs

SERVPRO of Greater St Augustine was quick to start our water damage cleanup/dry out process. They did a great job of explaining the process & documenting for my/insurance records. I got a daily call from Joey letting me know what time he would be out to check all the moisture levels. My dog is going to miss his daily visits. They made a not easy situation go as easy as we could imagine. I sure hope I don’t need emergency water clean-up services again, but if I do, I’d this use SERVPRO again!

Lauren Harvin
St. Augustine Beach

"Responded quickly, took moisture measurements and placed equipment strategically. Kind and thorough. Explained process well. Very happy how we were treated!"

Jan L
St. Augustine Beach

"SERVPRO was called by my insurance company after a flood in my house. This happened at 2am. They were there by 11am and sucked water out of my carpets and installed fans 22 fans to help dry out the walls. They checked in every couple days to see how the fans were doing and stopped by to check personally using their meters on the walls to determine if there were dry. They were professional stayed in touch with me constantly. I had their cell phone numbers that I could reach them at any time. I would highly recommend them and their services and would call them again!"

Wendy W
St. Augustine

"Courteous staff and excellent response time when we needed help! Very thankful for Seth, Chris, and the rest of the team!"

Joel M
St. Augustine

"Chris did an excellent job. He is very personable, professional and empathetic. Comfortable working with him and his crew. He answered all questions and concerns. Awesome job!"

Carl S
St. Augustine

About Us

ABOUT US

Our Owner David comes to the SERVPRO® family of franchises with extensive experience in business management, talent development, process improvement, and quality control after spending 16 years of his professional career in the finance sector with JP Morgan Chase (14) and Bank of America (2). During the last 6 years of his career, David focused on building new teams/departments on projects created as the result of the consent order issued to all financial institutions in the summer of 2009. David has been a resident of St Augustine since 2004 and has resided in the Jacksonville/Mandarin area since 1991. 

The History of SERVPRO is backed by over 50 years of experience, as SERVPRO Industries was launched in 1967. In November 2014, David began negotiations to acquire the territory and on August 28th, 2015 opened its doors for business for the first time.  SERVPRO is one of the top restoration companies in the United States.  

Our Staff is highly trained in property damage restoration, from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification. Rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village. We have a team ready to respond to your call 24/7 and are committed to being on-site within 60-90 minutes of an emergency loss. 

Our Community Commitment is acknowledged throughout the St. Augustine community. SERVPRO of Augustine, St. Augustine Beach, S. Nocatee & World Golf Village was featured on the St. John County website in the article, Why Choose SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village for your water damage needed? This article tells you about our community investment.

If you would like to schedule service for your home or business, please call today at 904-429-4457!

The Brand You Can Trust!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village, your trusted partner in cleaning and restoration services throughout St. Augustine and its neighboring areas. With a commitment to excellence and a legacy of serving our community, we stand as the premier choice for all your restoration needs.

For years, we've diligently built a reputation for reliability, efficiency, and professionalism. Our dedication to quality service has earned us the trust of countless homeowners, businesses, and property managers in the region. When disaster strikes, whether it's water damage, fire damage, mold infestation, or any other unforeseen event, our expert team is here to guide you through the restoration process with care and precision.

At SERVPRO, we understand that every situation is unique. That's why our highly trained technicians approach each project with personalized attention, tailoring our solutions to meet your specific needs. From the initial assessment to the final restoration, we keep you informed every step of the way, ensuring transparency and peace of mind throughout the entire process.

Our commitment to customer satisfaction is unwavering. We strive not only to meet but to exceed your expectations, delivering results that restore your property to its pre-loss condition quickly and efficiently. With state-of-the-art equipment, advanced techniques, and a relentless dedication to excellence, we tackle even the most challenging restoration projects with confidence.

When you choose SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village you're choosing more than just a restoration company – you're choosing a partner you can rely on to deliver exceptional service, every time. Experience the difference firsthand and discover why we're the trusted name in cleaning and restoration services throughout St. Augustine and beyond.



David F. & Svetlana Y. Shirazyan
David F. & Svetlana Y. Shirazyan
Owners of SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.