Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
"We are EVER so grateful for the amazing speed this group took to come to our rescue from a flood in the laundry room & some adjacent rooms! Cole, Gabriel, Sergio, Deangelo, and Tom are so very professional and responsive. They responded the day of the flood and had their equipment ready & in place that afternoon. Thank you so much!!"
"I had a flooding emergency that affected multiple rooms in my home, and SERVPRO of St. Augustine was quick to respond. Their team handled water mitigation, demo, and removal of damaged materials with incredible efficiency and care. Cole, Cassie, and Aiden were all extremely knowledgeable, professional, and a pleasure to work with during a very stressful time. Their communication was clear, and they walked me through each step of the process. Highly recommend this team for anyone dealing with water damage!"
"I left the bathroom sink water running, and it overflowed onto the floor and down the hall to the bedroom carpet. I immediately thought I should call SERVPRO® for help. Thankfully, you are on call 7 days a week, and Chris came and was so nice! He had the fans and dehumidifier brought over, and a section of the carpet pad was removed. Everyone involved in this water remediation was so professional and courteous! Thank you!"
"Responded quickly, took moisture measurements and placed equipment strategically. Kind and thorough. Explained process well. Very happy how we were treated!"
"SERVPRO was called by my insurance company after a flood in my house. This happened at 2am. They were there by 11am and sucked water out of my carpets and installed fans 22 fans to help dry out the walls. They checked in every couple days to see how the fans were doing and stopped by to check personally using their meters on the walls to determine if there were dry. They were professional stayed in touch with me constantly. I had their cell phone numbers that I could reach them at any time. I would highly recommend them and their services and would call them again!"
"Courteous staff and excellent response time when we needed help! Very thankful for Seth, Chris, and the rest of the team!"
"Chris did an excellent job. He is very personable, professional and empathetic. Comfortable working with him and his crew. He answered all questions and concerns. Awesome job!"
John O’Neal showed up on-site within 30 minutes of our call!! He answered all my questions and ensured our needs were met! MJ and Josh were very professional as well! Great team! They worked around our schedule to ensure we were able to continue with our business without delay! Throughout the entire time, John kept me informed of each process! Amazing job! I highly recommend them!!!
"In today's world of service providers, you don't often get great customer service and actual work. SERVPRO of Greater St. Augustine/St. Augustine Beach excels at both. We have a son that has an allergy to mold and that is unfortunately how we ran across this issue and ultimately needed help.
Cole and Mark swiftly yet carefully packed the items/furniture in our water-damaged rooms and moved them out for storage to start the drying process.
Chris, Levi, and Gabriel spent long days cleaning and securing the areas to ensure they would be dry and mold-free for our follow-up inspection.
Lenny and Andrii not only reconstructed the interior better than it was before the damage, but also demoed and reconstructed the exterior siding, also better than before damage, in addition to painting the exterior.
Brittany, my initial contact and remediation project manager, was always available for any questions (and I bugged her a lot). She was also outstanding at outlining the whole scope of the project, in addition to keeping us up-to-date throughout the entire process.
Jarod, our construction manager, was incredibly helpful regarding all of the options for the repairs to help save budget where we could. He also orchestrated the recon in an incredibly timely manner after there was a delay in our replacement window arrival.
They also photo documented every step of the entire process, and we were thankful for that effort when our homeowner's insurance (after denying our claim) required proof of repair, or our policy would not be renewed.
This team has very skilled, personable people, and we could not be happier with the great service they provided us to get our home back in a living condition. The ability to have the whole process monitored and performed by one provider(and at a reasonable price) saves the hassle of coordinating multiple companies/their schedules.
A+++"
