Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Naples / Marco Island
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Expert Sewage Remediation and Restoration in Naples and Marco Island
A sewage backup in a high-end coastal property in Naples or Marco Island is a critical emergency that requires a sophisticated, immediate response. SERVPRO of Naples/Marco Island provides 24/7 specialized cleanup services to manage "black water" intrusions caused by aging infrastructure, septic failures, or tropical storm surges. Whether you are managing a luxury beachfront estate or a commercial facility in the 5th Avenue South district, our team is equipped to protect your property’s value and safety.
Because sewage contains harmful pathogens, standard cleaning methods are insufficient. Our highly trained technicians utilize advanced moisture-detection technology to identify hidden saturation in subfloors, wall cavities, and high-end finishes that others might miss.
Our comprehensive restoration workflow includes:
Emergency Waste Extraction: Utilizing industrial-strength, truck-mounted vacuums to rapidly remove standing liquid and solid debris.
Controlled Removal: Identifying and carefully disposing of non-salvageable porous materials, such as saturated drywall and carpeting, to prevent secondary damage.
Deep Sanitization: Applying professional-grade antimicrobial treatments to all affected surfaces to eliminate odors and ensure a healthy environment.
Precision Structural Drying: Deploying high-velocity air movers and industrial dehumidifiers to pull deep-seated moisture from the building’s framing.
Serving the entire Southwest Florida coastline, we work directly with your insurance provider to streamline the claims process. We are committed to a meticulous, efficient recovery, restoring your property to its preloss condition quickly and professionally.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Everyone needs to know about the level of professionalism that your team puts into repairing water damage. You sure helped us get things back on track, thanks!
You were able to repair the water damage in our kitchen way sooner than we expected. Thanks again, couldn’t have done it without you.
If you need help protecting your house from a coming storm, I highly recommend SERVPRO. They have excellent solutions to common problems and work fast.
The last storm did a real number on our house. But, now it looks better than ever, the entire thing is clean enough to eat off of, thanks SERVPRO.
To the technicians at SERVPRO, thank you from both me and my kids for pumping out all the flooding that came in during the storm a few weeks ago. That was really scary for my young children to see happen in their own home.
The SERVPRO crew just finished up with mold remediation caused by a roof leak. The entire crew were very professional, polite, efficient and thorough throughout the project. Many thanks for such personal service to Fernando, Dustin, Craig, Rudy and Caleb. Would contract with them again without reservation. Job well done.
The mold behind my shower walls must have been growing there for years. When it started coming out, my first thought was to seal it up. Glad I called you instead, SERVPRO. You saved me from a very costly mistake.
Found mold in the kitchen cabinet. Thank you for keeping costs reasonable, SERVPRO. It means a lot because I am just starting out and this is my first apartment.
We tried taking care of mold in our home on our own, with little success. Your team made it go away and stay away, couldn’t ask for more.
About Us
While we have been proudly serving Naples and Marco Island for years, our success in the restoration industry is a direct reflection of our commitment to our customers and their satisfaction with every job that we do. We have inspired loyalty within our ranks, and many of our upper management and technicians have been with our company since we first opened our doors. Our owner Michael Panster ensures that no technician or member of our team goes into the field without extensive training and education in their specific niche of the industry, often extending beyond the qualifications and requirements to obtain their IICRC-Certifications, which is the organization responsible for quality standards and training through the restoration and recovery industry.
Though we have so many great attractions throughout our area that can draw people in like the Naples Zoo, The Baker Museum, and the Ten Thousand Islands National Wildlife Refuge, we know that the greatest attraction to our area is our sprawling beachfront and sunny climates. With such a densely populated area with homes, condos, apartments, businesses, and municipal properties, we stay ready 24/7 for all potential emergencies and disasters that could affect your home or business.
As a locally owned and operated team, the same communities we serve every day are the ones that we live in too. We give back every way that we can to help better these communities, its people, and to help those in need far beyond disaster relief. Not only do we work with many of the associations and Chambers of Commerce throughout the area to maintain an understanding of the needs of local business and properties, but we also help with direct involvement in local fundraising and awareness drives for the MS Society and Creutzfeldt-Jakob Disease Foundation. We also support organizations like Big Brothers Big Sisters as board members and other projects where our time and resources can benefit Naples and its surrounding areas.
We know that disasters can strike at any time, and our SERVPRO of Naples / Marco Island team is ready to help in any way that we can.
