Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of New London

Our Google Reviews
(860) 443-2222
5.0
(21 reviews)

Your Local Fire Restoration Company

Fire Damage Restoration Services in New London, CT

A fire in your home? That’s the kind of chaos no one sees coming. One minute you're cooking dinner in downtown New London, the next you're staring at smoke-stained ceilings and wondering where to even start.

That’s where SERVPRO steps in—fast, focused, and ready to restore.

We handle fire damage like a well-rehearsed fire drill. First comes the damage assessment, then securing the property to keep weather and critters out. After that? It’s all about cleaning up soot, scrubbing away smoke odor, and restoring what can be saved.

Our fire restoration process includes:

  • 24/7 Emergency Response – Fires don’t keep office hours, and neither do we.

  • Soot & Smoke Cleanup – We use specialized equipment to remove residue from every surface.

  • Odor Elimination – Not just masking—neutralizing odor at the source.

  • Contents Cleaning & Restoration – We treat your belongings like our own.

  • Rebuild & Repair – When necessary, we provide construction services to bring your home back to life.

We’ve restored everything from kitchen mishaps in Waterford to chimney flare-ups in Groton. It’s tough stuff—but we’re tougher.

Fire leaves behind more than ashes. Let SERVPRO help you rebuild with confidence and restore your sense of home, one cleaned corner at a time.

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

What our
customers are saying

I appreciate the services that SERVPRO of New London provided after the fire at my property in New London CT. I especially appreciate the professionalism of SERVPRO Disaster Relief Specialist Clever. The guidance and assistance that he provided, especially on the date of the fire, was first rate and very much appreciated. He provided reassurance at a time I really needed it.

Silva C.
New London

When disaster happens, it is imperative that the provider be prompt, detail oriented and wonderful communicators. That is exactly the service I received at SERVPRO of New London. I don't know what I would have done without them after the fire.

Kathy F
New London

SERVPRO of New London was unbelievably accommodating and caring going way above and beyond the call of duty over what I was expecting. You were forthcoming about what insurance would be likely to cover and what I could salvage that could be restored during the renovation timeframe. Thank you!

Matthew C
New London

SERVPRO of New London provided excellent and timely fire damage restoration service following a fire in our clubhouse in Uncasville CT. The range of sub-contractors that worked at the fire restoration works program were skilled and efficient. I would not hesitate in using SERVPRO of New London again for any disaster restoration program we might need relating to fire damage, flood damage or specialised commercial cleaning services.

Lila C
Uncasville

I want to thank you for everything you’ve done to clear the damage caused by the fire. It would have left unpleasant reminders if it weren’t for you! Please thank your staff for their good services and their availability to answer my endless questions. I’m happy to be back in my house, especially since all the work was so well done!

Raymond S
Pawcatuck

Dear Brian,

It is amiss of me that I have not provided feedback to your company well before now. I apologize for this delay.

Last December we experienced a house fire at our place of residence in New London. It was an extremely traumatic time for my family members and me.

However, we were impressed with the manner in which your employees handled the cleaning process at our home and the promptness in which this occurred. Your work was greatly appreciated!

Sam W.
Montville

The New London SERVPRO is amazing! Their first responder came to my aid promptly when I had a need for their services walked me through the process and answered all of my questions knowledgeably. The crews were very professional and did the work meticulously and to the highest standard. The office staff were courteous and professional. I will absolutely call on them again should I ever need services.

Brenda S.
New London

I just want to say I cannot speak highly enough of the efforts of the SERVPRO team and one individual Brian Levchuk. I highly recommended using SERVPRO for any emergency clean up needs. Brian and his entire team from the office girls to the crew members are awesome also handled the situation in a timely and professional manner.

Paul P.
New London

The crews do fantastic work. Prompt response, communicative, friendly staff, and a job well done overall. Would highly recommend for anyone with deep cleaning or restoration needs, as well as water, fire, smoke, or mold damages to their residential or commercial properties. They can even help you get connected with sub-contractors that offer rebuild or construction services.

Kristi S.
New London

About Us

We’re your neighbors, not just a restoration crew. At SERVPRO, we’ve been proudly serving New London and nearby communities with fast, reliable cleanup and restoration services that hit the mark every time.

Whether it’s a flooded basement in Waterford, fire damage in Groton, or a mystery odor in downtown New London—we’ve seen it, cleaned it, and made it “Like it never even happened.”

What makes us different?

  • Local Roots – Our team lives here, works here, and knows how New England weather plays dirty.

  • 24/7 Availability – Storms don’t check business hours, so neither do we.

  • One-Stop Shop – From water removal to full rebuilds, we handle the entire process under one roof.

  • Trained Pros – Our crew is IICRC-certified and equipped with advanced tools and tried-and-true techniques.

We blend national strength with local care. When disaster hits, we’re not just first on the scene—we’re also the last to leave, making sure everything’s right.

Home damage is stressful. Restoration shouldn’t be. We’re here to bring calm to chaos with a friendly face and a whole lot of know-how.

Curious about how SERVPRO can help restore your peace of mind in New London? Let’s make cleanup and recovery one less thing to worry about.

SERVPRO flag
John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.