SERVPRO Flag
John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan

About Us

SERVPRO of New London is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of New London
Our Google Reviews
(860) 443-2222
5.0
(27 reviews)

About Us

Life in New London comes with a little bit of everything: waterfront weather, older homes, busy businesses, apartments, historic properties, and plenty of moisture-friendly coastal air. That mix can make property damage feel complicated fast. A roof leak, kitchen fire, mold concern, or storm cleanup is stressful enough without having to decode every restoration term along the way.

SERVPRO helps homeowners, property managers, and business owners handle water, fire, mold, storm, cleaning, and construction needs with a practical, step-by-step approach. The goal is to explain what happened, what needs attention, and what the next steps look like.

Restoration Support With Local Perspective

Properties near the Connecticut College Arboretum and throughout New London may face different concerns depending on age, layout, ventilation, and exposure to coastal weather. SERVPRO® looks beyond the obvious damage to check how moisture, smoke, soot, odor, or debris may have affected nearby spaces and materials.

Services may include:

  • Water damage cleanup and drying
  • Fire and smoke restoration
  • Mold removal and remediation
  • Storm damage cleanup
  • Specialty cleaning and contents support
  • Construction and repair services

A Clearer Path Forward

Property restoration can feel like a lot, but it should not feel confusing. SERVPRO focuses on clear communication, careful cleanup, and practical support from the first call through the next phase of recovery.

For restoration help in New London, contact SERVPRO to schedule service and learn how we can help restore comfort and confidence.

Certifications

  • CCT - Carpet Cleaning Technician
  • ASD - Applied Structural Drying Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • AMRT - Applied Microbial Remediation Technician
  • OCT - Odor Control Technician
  • WRT - Water Damage Restoration Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • HST - Health and safety Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RCT - Rug Cleaning Technician
  • IICRC Certified Firm

What our
customers are saying

They are very nice to work with!

Randolph Grimes

Baylen, Julio & crew did a great job restoring my basement. I'm very pleased with the quality and professionalism. ServPro also handled everything with the insurance company.

Marsha Comeau

I just wanna say the experience I had with servpro has been excellent. The two workers that came to my house.Jorge and Mauro were very professional. They arrived on time they cleaned up everything and explained everything they were doing I would definitely recommend Servpro For any mold, remediation needs that you may have.

Nina

Jose and his crew did an outstanding job treating our house in two bathrooms and the kitchen for mold. They were here for three days and were very professional and thorough. They did everything they could to see that this job impacted our daily lives as little as possible and they addressed every concern that we had. We highly recommend Jose, his crew, and SERVPRO of New London.

Janet Lord

Amazing job cleaning basement after sewage backup. This team is a delight to work with. They are highly professional, highly skilled, and expedient. Their attention to details is superb.

Ruben Echandy

After our air handler gave out and flooded my special needs daughters room, we turned to Servpro, they came the same night we called Kevin who was amazing arranged the project with fans to dry everything and checking everything thoroughly through the almost two weeks, packed up furniture, they will also bring the furniture back after the repairs, they are the best company to work with, Jose, Dani Mar, Ruth and gerofge, were amazing wrapping and moving the furniture, removing the rug and padding , the walls and ceiling, our family is so appreciative

Lisa Bernier

Jose and Carlos were the idealism of customer service. I was at a doctor's appointment when they arrived at my apartment. I explained i was about 15-20 minutes away and wasn't aware they were coming. They politely replied " We can wait for you, we will clean the apartment so you can have your life restored " I was so overwhelmed.. you don't see customer service like this anymore... Servpro has stepped up in excellent service with outstanding employees like Jose and Carlos.

d g

We had water damage from wind-driven rain on our porch and Servpro was the best, from start to finish. They showed up right away and remediated the water damage, isolated the problem, demolished what was necessary, fixed the leak and remodeled everything. It was just like it never happened. The staff was courteous and careful and arrived on schedule for every appointment. We couldn’t be happier with their work. Kudos to Rory, John, Baylen, Eric, Ray and Julio and all the team.

Chris Zerillo

Excellent service by Teresita and her crew. Did a wonderful job cleaning. Very professional, top notch. Would definitely recommend them!

A.

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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