SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of New London

Our Google Reviews
(860) 443-2222
5.0
(19 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Prompt and excellent service by SERVPRO New London at my home after an unfortunate incident. I would call them again in a heartbeat for anything else I may need.

Jess E.
New London

So happy with all of the work done by the team members who responded to my emergency. They were extremely thorough and respectful in my home. I'm hoping I'll never need this kind of service again but if I do, I know exactly who to call! Thank you SERVPRO of New London!! I recommended you to all my friends and family.

Bruna M.
New London

I have been very impressed with all areas of service i.e. phone call, water damage restoration, cleaning.. etc. Steve was very helpful, took time to inform us of all processes to be done and when they were to be done. Would highly recommend!

Sansone, R
New London

The crew was professional, responsible and responsive to our business and residents needs and as such I would not hesitate to recommend SERVPRO of New London services to anyone in this unfortunate circumstance. Thank you!

Jeff Bell
New London

I was very impressed with how quickly they responded and got the mess cleaned up as well as eliminating mold! Everyone was very courteous and professional. Special thanks to Mitch. Thanks for everything.

Aline Bousfield
New Haven

The New London SERVPRO is amazing! Their first responder came to my aid promptly when I had a need for their services walked me through the process and answered all of my questions knowledgeably. The crews were very professional and did the work meticulously and to the highest standard. The office staff were courteous and professional. I will absolutely call on them again should I ever need services.

Brenda S.
New London

I just want to say I cannot speak highly enough of the efforts of the SERVPRO team and one individual Brian Levchuk. I highly recommended using SERVPRO for any emergency clean up needs. Brian and his entire team from the office girls to the crew members are awesome also handled the situation in a timely and professional manner.

Paul P.
New London

The crews do fantastic work. Prompt response, communicative, friendly staff, and a job well done overall. Would highly recommend for anyone with deep cleaning or restoration needs, as well as water, fire, smoke, or mold damages to their residential or commercial properties. They can even help you get connected with sub-contractors that offer rebuild or construction services.

Kristi S.
New London

I have had water and smoke damage in commercial and rental properties a few times in the past. Bill from SERVPRO New London has been my go to contact to get my properties operational again. Can’t thank him enough.

Chris D.
New London

Prompt and excellent service by SERVPRO New London at my home after an unfortunate incident. I would call them again in a heartbeat for anything else I may need.

Jess E.
New London

So happy with all of the work done by the team members who responded to my emergency. They were extremely thorough and respectful in my home. I'm hoping I'll never need this kind of service again but if I do, I know exactly who to call! Thank you SERVPRO of New London!! I recommended you to all my friends and family.

Bruna M.
New London

I have been very impressed with all areas of service i.e. phone call, water damage restoration, cleaning.. etc. Steve was very helpful, took time to inform us of all processes to be done and when they were to be done. Would highly recommend!

Sansone, R
New London

The crew was professional, responsible and responsive to our business and residents needs and as such I would not hesitate to recommend SERVPRO of New London services to anyone in this unfortunate circumstance. Thank you!

Jeff Bell
New London

I was very impressed with how quickly they responded and got the mess cleaned up as well as eliminating mold! Everyone was very courteous and professional. Special thanks to Mitch. Thanks for everything.

Aline Bousfield
New Haven

The New London SERVPRO is amazing! Their first responder came to my aid promptly when I had a need for their services walked me through the process and answered all of my questions knowledgeably. The crews were very professional and did the work meticulously and to the highest standard. The office staff were courteous and professional. I will absolutely call on them again should I ever need services.

Brenda S.
New London

I just want to say I cannot speak highly enough of the efforts of the SERVPRO team and one individual Brian Levchuk. I highly recommended using SERVPRO for any emergency clean up needs. Brian and his entire team from the office girls to the crew members are awesome also handled the situation in a timely and professional manner.

Paul P.
New London

The crews do fantastic work. Prompt response, communicative, friendly staff, and a job well done overall. Would highly recommend for anyone with deep cleaning or restoration needs, as well as water, fire, smoke, or mold damages to their residential or commercial properties. They can even help you get connected with sub-contractors that offer rebuild or construction services.

Kristi S.
New London

I have had water and smoke damage in commercial and rental properties a few times in the past. Bill from SERVPRO New London has been my go to contact to get my properties operational again. Can’t thank him enough.

Chris D.
New London

About Us

Your Local Restoration Experts in New London, CT

At SERVPRO, we know New London like the back of our hand—from the sea spray on Pequot Avenue to the historic charm of Bank Street. When disaster strikes, whether it's a burst pipe during a winter nor’easter or storm damage from a sudden squall off the Sound, we’re the team your neighbors trust to restore not just your property, but your peace of mind.

We’re not some out-of-town outfit guessing at local conditions. We're proud to be part of this resilient Connecticut community, serving New London and nearby towns with a deep understanding of the unique challenges our coastal homes and businesses face. Salt air corrosion? Icy gutters in January? We’ve seen it all—and fixed it all.

What We Do Best

  • Water Damage Restoration: From flooded basements to leaky roofs, we dry, dehumidify, and restore.
  • Fire and Smoke Cleanup: When the smoke clears, we’re the first call to make it “Like it never even happened.”
  • Mold Remediation: Mold can cause health effects—our certified pros know how to stop it in its tracks.
  • Storm Response: Hurricanes, blizzards, and everything in between—we’re ready 24/7.

Think of our restoration crew like a pit crew for your home: fast, precise, and always prepared. We combine the latest technology with down-to-earth service. We even translate industry terms like “demolition containment” into “Don’t worry, we’ll clean it up and keep the mess out of your living room.”

Why New London Chooses SERVPRO

  • Locally owned, nationally backed.
  • Rapid response when every minute counts.
  • IICRC-certified technicians with real-world experience.
  • Friendly faces who actually pick up the phone.

Life’s messy—sometimes literally. But when chaos hits, you don’t have to face it alone. SERVPRO is here to help New London bounce back, one expertly restored home or business at a time.

Want to see how SERVPRO can restore your space and your peace of mind? Give us a shout—we’re just around the corner.

SERVPRO flag
John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.