SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of New London
Our Google Reviews
(860) 443-2222
5.0
(28 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Sensitive Cleanup Requires the Right Approach

Some cleanup situations are too serious for regular household products. Blood, bodily fluids, animal waste, chemical residue, or other biohazard materials need careful handling, proper equipment, and a steady process. In New London, homes, apartments, offices, rental units, and waterfront commercial spaces can all face situations where privacy and safety matter just as much as the cleanup itself.

SERVPRO® provides biohazard cleaning for residential and commercial properties that need discreet, professional attention. The work may involve identifying affected areas, setting up containment when needed, removing materials that cannot be cleaned, and treating surfaces with appropriate cleaning methods.

What Biohazard Cleaning May Include

Biohazard cleanup is different from general cleaning because certain materials may contain contaminants. SERVPRO focuses on careful procedures that help reduce cross-contamination and support a more controlled cleanup process.

Services may include:

  • Cleaning affected hard surfaces
  • Removal of contaminated porous materials
  • Odor control support
  • Careful handling of impacted belongings
  • Disposal of affected materials as appropriate

Respectful Help for Local Properties

Properties near Bank Street and throughout New London can include older flooring, tight rooms, shared entrances, and busy public areas. Those details can make cleanup more involved and call for a thoughtful plan.

For biohazard cleaning in New London that is handled with discretion, clear communication, and practical care, contact SERVPRO to schedule service and restore confidence in your property.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Our basement and garage was destroyed by the historic 200-year flood that occurred last Sunday In lower Fairfield County. I immediately called ServPro and they came to the rescue, restoring everything perfectly ! They were quick, efficient, and fair priced. I highly recommend this company for your restoration needs!

D J Amor

They are very nice to work with!

Randolph Grimes

Baylen, Julio & crew did a great job restoring my basement. I'm very pleased with the quality and professionalism. ServPro also handled everything with the insurance company.

Marsha Comeau

I just wanna say the experience I had with servpro has been excellent. The two workers that came to my house.Jorge and Mauro were very professional. They arrived on time they cleaned up everything and explained everything they were doing I would definitely recommend Servpro For any mold, remediation needs that you may have.

Nina

Jose and his crew did an outstanding job treating our house in two bathrooms and the kitchen for mold. They were here for three days and were very professional and thorough. They did everything they could to see that this job impacted our daily lives as little as possible and they addressed every concern that we had. We highly recommend Jose, his crew, and SERVPRO of New London.

Janet Lord

Amazing job cleaning basement after sewage backup. This team is a delight to work with. They are highly professional, highly skilled, and expedient. Their attention to details is superb.

Ruben Echandy

After our air handler gave out and flooded my special needs daughters room, we turned to Servpro, they came the same night we called Kevin who was amazing arranged the project with fans to dry everything and checking everything thoroughly through the almost two weeks, packed up furniture, they will also bring the furniture back after the repairs, they are the best company to work with, Jose, Dani Mar, Ruth and gerofge, were amazing wrapping and moving the furniture, removing the rug and padding , the walls and ceiling, our family is so appreciative

Lisa Bernier

Jose and Carlos were the idealism of customer service. I was at a doctor's appointment when they arrived at my apartment. I explained i was about 15-20 minutes away and wasn't aware they were coming. They politely replied " We can wait for you, we will clean the apartment so you can have your life restored " I was so overwhelmed.. you don't see customer service like this anymore... Servpro has stepped up in excellent service with outstanding employees like Jose and Carlos.

d g

We had water damage from wind-driven rain on our porch and Servpro was the best, from start to finish. They showed up right away and remediated the water damage, isolated the problem, demolished what was necessary, fixed the leak and remodeled everything. It was just like it never happened. The staff was courteous and careful and arrived on schedule for every appointment. We couldn’t be happier with their work. Kudos to Rory, John, Baylen, Eric, Ray and Julio and all the team.

Chris Zerillo

About Us

Life in New London comes with a little bit of everything: waterfront weather, older homes, busy businesses, apartments, historic properties, and plenty of moisture-friendly coastal air. That mix can make property damage feel complicated fast. A roof leak, kitchen fire, mold concern, or storm cleanup is stressful enough without having to decode every restoration term along the way.

SERVPRO helps homeowners, property managers, and business owners handle water, fire, mold, storm, cleaning, and construction needs with a practical, step-by-step approach. The goal is to explain what happened, what needs attention, and what the next steps look like.

Restoration Support With Local Perspective

Properties near the Connecticut College Arboretum and throughout New London may face different concerns depending on age, layout, ventilation, and exposure to coastal weather. SERVPRO® looks beyond the obvious damage to check how moisture, smoke, soot, odor, or debris may have affected nearby spaces and materials.

Services may include:

  • Water damage cleanup and drying
  • Fire and smoke restoration
  • Mold removal and remediation
  • Storm damage cleanup
  • Specialty cleaning and contents support
  • Construction and repair services

A Clearer Path Forward

Property restoration can feel like a lot, but it should not feel confusing. SERVPRO focuses on clear communication, careful cleanup, and practical support from the first call through the next phase of recovery.

For restoration help in New London, contact SERVPRO to schedule service and learn how we can help restore comfort and confidence.

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John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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