Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of New London
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage Cleanup Needs More Than a Mop A toilet overflow, backed-up floor drain, or sewer line problem can make a property feel unusable fast. It is messy, stressful, and definitely not the kind of thing anyone wants to “figure out as they go.” In New London, coastal rain, older plumbing, and low-lying areas near the Thames River can all add to drainage and backup concerns. SERVPRO® provides sewage cleanup for homes, apartments, offices, restaurants, and commercial buildings. Sewage water may contain waste, bacteria, and other contaminants, so cleanup needs a careful process that goes beyond removing visible water. What the Cleanup Process May Include The first step is figuring out what areas were affected and what materials were touched by contaminated water. Hard surfaces may be cleaned and sanitized, while porous materials like carpet pad, insulation, or drywall may need removal if they absorbed sewage water. SERVPRO can help with: Local Help for Difficult Cleanup Situations In New London, older homes, multi-unit properties, and busy commercial spaces can make sewage cleanup more involved because water may move into shared walls, lower levels, or storage areas. For sewage cleanup that is practical, careful, and explained in plain language, contact SERVPRO to schedule service and help restore confidence in your property.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I have been very impressed with all areas of service i.e. phone call, water damage restoration, cleaning.. etc. Steve was very helpful, took time to inform us of all processes to be done and when they were to be done. Would highly recommend!
SERVPRO of New London worked in a very timely matter to help us with our emergency water damage. I will be recommending them to anyone I know in need of your services in the future!
All the workers who did the work at my house were all good, respectful and hard workers. I'm proud to recommend SERVPRO of New London and their workers to my friends and family. Thanks!
SERVPRO of New London service are very professional, very efficient and honest in all their dealings with us. The staff attending our home are clean and professional and carry out their work in an efficient and non-intrusive way. The office staff are great and always available and provide good feedback. Thank you.
We use SERVPRO of New London on a needs basis to remove graffiti from the exterior of our building and also to do some basic maintenance work due to storm, in addition to our regular cleaning program. They are very efficient in all works and provide a great project management approach making it easy for us to get on with our business as we do not have to deal with a whole lot of different trades, they manage it all on our behalf. I would highly recommend them to others.
I enjoyed working with SERVPRO of New London over the last few weeks. You and your team are top notch! You made the cleanup process look effortless. The overall finished product is quite impressive.Thanks for everything!
The crew was professional, responsible and responsive to our business and residents needs and as such I would not hesitate to recommend SERVPRO of New London services to anyone in this unfortunate circumstance. Thank you!
I was very impressed with how quickly they responded and got the mess cleaned up as well as eliminating mold! Everyone was very courteous and professional. Special thanks to Mitch. Thanks for everything.
We noticed some patches of mold starting to accumulate in this area of our living home. That's when I called up SERVPRO of New London and we found out that the mold problem was actually a much bigger problem. I'm thankful that I called them up and that their mold remediation team did such a great job. It could have been a lot worse, but thankfully it wasn't.
About Us
Life in New London comes with a little bit of everything: waterfront weather, older homes, busy businesses, apartments, historic properties, and plenty of moisture-friendly coastal air. That mix can make property damage feel complicated fast. A roof leak, kitchen fire, mold concern, or storm cleanup is stressful enough without having to decode every restoration term along the way. SERVPRO helps homeowners, property managers, and business owners handle water, fire, mold, storm, cleaning, and construction needs with a practical, step-by-step approach. The goal is to explain what happened, what needs attention, and what the next steps look like. Restoration Support With Local Perspective Properties near the Connecticut College Arboretum and throughout New London may face different concerns depending on age, layout, ventilation, and exposure to coastal weather. SERVPRO® looks beyond the obvious damage to check how moisture, smoke, soot, odor, or debris may have affected nearby spaces and materials. Services may include: A Clearer Path Forward Property restoration can feel like a lot, but it should not feel confusing. SERVPRO focuses on clear communication, careful cleanup, and practical support from the first call through the next phase of recovery. For restoration help in New London, contact SERVPRO to schedule service and learn how we can help restore comfort and confidence.
