
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Middletown / New Britain
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
With certifications from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and the American Bio-Recovery Association (ABRA), we can offer every customer knowledgeable and experienced staff members to handle bio-threats in their home, business, or institutional facilities. We have extensive experience with biological decontamination, including cleaning and applying disinfectants to reduce the risk of the spread of disease. Our SERVPRO professionals also have the proper training and certifications for medical waste disposal and other safe biological practices.
Working with the Centers for Disease Control and Prevention, we have developed a proactive environmental cleaning and disinfection protocol to help reduce the chance of the spread of disease that was also designed to minimize the cost. For proactive cases where the environment has not been exposed to anyone known or suspected to have the virus, the application of an EPA registered disinfectant on all surfaces is the designated approach. This also requires less personal protective equipment for the technicians to further reduce costs. With the severity and hazards that many of these bio-threats present to homes throughout the Greater Middletown and New Britain areas, we need safe cleaning agents that protect the environment while handling multiple threats simultaneously. We use Benefect® on our cleaning jobs, which is a safe and effective botanical germicide ideal for removing odors, 99.99% of microorganisms.
We know how stressful these situations can be, so we work with our customers to help them and their properties through the experience quickly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
I am very pleased with the services that you provided and will definitely call you if I should be in need of help on another project.
Great job!
Excellent service. Extremely helpful. No complaints at all.
Guys were great with all they did.
Great Rep. Extremely positive experience.
They were great - kind & professional.
Great job & courteous, hardworking crew.
Everyone I talked to was wonderful & knowledgeable. Many thanks!
Totally Professional, great ambassadors of your company. Great work too!
I am very pleased with the services that you provided and will definitely call you if I should be in need of help on another project.
Great job!
Excellent service. Extremely helpful. No complaints at all.
Guys were great with all they did.
Great Rep. Extremely positive experience.
They were great - kind & professional.
Great job & courteous, hardworking crew.
Everyone I talked to was wonderful & knowledgeable. Many thanks!
Totally Professional, great ambassadors of your company. Great work too!
About Us
At SERVPRO of Middletown / New Britain, we understand the many home and business owners throughout Connecticut that depend on our fast response and experience under pressure to return their property to its original condition. With so many threats from water, fire, mold, storms, floods, biohazards, and other situations common to our region, we need a diverse and educated team to handle every facet of restoration and recovery that our customers might need.
While the area is rich in American history, these days the Middletown/New Britain area is still home to Wesleyan University, Capitol Lunch, Martin Rosol’s Homemade Meats, New Britain Stadium and the Middlesex Chamber of Commerce (which is the largest Chamber in the United States). Even with these attractions and historic properties, the greatest draw to our area is the people here. As a locally owned and operated restoration team, the same communities we work so quickly to help when disaster strikes are the ones that we share with our customers.
Being a successful restoration company through our region means much more than helping our customers whenever disaster strikes. We have worked hard to become a stable pillar within our communities to give back to our cities and towns in every way that we can. We actively engage in Kiwanis, Habitat for Humanity, United Way, and MARC Community Resources to help our area to grow and thrive in every possible way.
Our SERVPRO team excels with the commitment we have for our customers. Even years after disasters have taken place; our professionals have the experience and the advanced equipment to restore and recover damaged properties to make the effects “Like it never even happened.” No matter when disasters strike, you can count on our team of qualified and certified professionals to help.
SERVPRO of Middletown / New Britain is an IICRC Certified Firm. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a non-profit organization that sets the standards, develops the protocols, and certifies companies and technicians in property damage restoration in conjunction with the American National Standards Institute (ANSI). Our Certified Firm status requires that we hold the necessary individual certifications and follow the IICRC's ethical standards in performing property damage restoration.
