Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of West Oakland

Our Google Reviews
(510) 599-9300
5.0
(28 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of West Oakland we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Our downstairs bathroom kept running for days before we noticed and by then the floor was already bubbling up.  The SERVPRO staff knew exactly what to do and we were spared the expense of replacing all of it. Thank you!

Matthew B
West Oakland

A sewage line problem required professional attention and a friend suggested we call SERVPRO.  They came in shortly after we called and installed several industrial machines to extract the water.  Then they made sure it was all disinfected.  Best money we ever spent.

Carol H
West Oakland

Stormwater in a basement is no joke.  Thanks to your SERVPRO team, there is no more water and my basement is livable again.

Crystal P
West Oakland

My baby was due shortly after the storm, so I called SERVPRO in a panic trying to get the house back in order and disinfected. Thank you for putting up with my craziness and for helping me welcome my baby into a clean home!

Jennifer H
West Oakland

We called SERVPRO to take care of the sludge left behind by the storm.  As soon as we saw the equipment you were unloading from your vehicle, we knew we had made the right choice.

George F
West Oakland

When the bathroom sink leaked into our custom made wood vanity I thought we were toast.  One of my friends recommended SERVPRO and they came in to carefully dry the wood and let it settle back down.  With their help, the sink incident didn’t escalate.

Tom f
West Oakland

The dishwasher broke and there was water soaking the two cabinets on either side.  We called SERVPRO to try to repair them and luckily they did.  It sure beat having to replace them all!

Nick m
West Oakland

We didn’t know the water line under our home had ruptured until our hardwood floors became uneven.  When we called SERVPRO it was our last effort at fixing the problem instead of replacing (and trying to match) the planks affected. Thanks to you, there is no perceptible damage to our floor.

Walter R
West Oakland

We couldn’t be happier with your service. From the moment you arrived it was clear that you knew what you were doing and we felt good about trusting you. Thank you!

Patty P
West Oakland

Our downstairs bathroom kept running for days before we noticed and by then the floor was already bubbling up.  The SERVPRO staff knew exactly what to do and we were spared the expense of replacing all of it. Thank you!

Matthew B
West Oakland

A sewage line problem required professional attention and a friend suggested we call SERVPRO.  They came in shortly after we called and installed several industrial machines to extract the water.  Then they made sure it was all disinfected.  Best money we ever spent.

Carol H
West Oakland

Stormwater in a basement is no joke.  Thanks to your SERVPRO team, there is no more water and my basement is livable again.

Crystal P
West Oakland

My baby was due shortly after the storm, so I called SERVPRO in a panic trying to get the house back in order and disinfected. Thank you for putting up with my craziness and for helping me welcome my baby into a clean home!

Jennifer H
West Oakland

We called SERVPRO to take care of the sludge left behind by the storm.  As soon as we saw the equipment you were unloading from your vehicle, we knew we had made the right choice.

George F
West Oakland

When the bathroom sink leaked into our custom made wood vanity I thought we were toast.  One of my friends recommended SERVPRO and they came in to carefully dry the wood and let it settle back down.  With their help, the sink incident didn’t escalate.

Tom f
West Oakland

The dishwasher broke and there was water soaking the two cabinets on either side.  We called SERVPRO to try to repair them and luckily they did.  It sure beat having to replace them all!

Nick m
West Oakland

We didn’t know the water line under our home had ruptured until our hardwood floors became uneven.  When we called SERVPRO it was our last effort at fixing the problem instead of replacing (and trying to match) the planks affected. Thanks to you, there is no perceptible damage to our floor.

Walter R
West Oakland

We couldn’t be happier with your service. From the moment you arrived it was clear that you knew what you were doing and we felt good about trusting you. Thank you!

Patty P
West Oakland

About Us

Disasters can quickly get out of control in your home or business, and that is why we strive to provide a fast and reliable response when these emergencies occur. As a locally owned and operated firm, we work beyond Oakland's borders throughout all of Alameda County under the leadership of Roy Drake and experienced crew chiefs and project management. Oakland area homes can experience various potential loss situations, ranging from water disasters and flooding to fire losses and biohazards. We are prepared to help with extensive training in these niches so that no customer waits for the restoration work their home requires. Our roster features: 

- Water Restoration Technicians

- Fire & Smoke Restoration Technicians

- Biohazard Cleaning Professionals

- Microbial Remediation Technicians

- Cleaning and Disinfection Professionals

Professional Mitigation Solutions When It Counts 

The pace with which we can respond to active disasters can often directly impact the damage that homes and businesses endure. With a roster of professionals available to mobilize quickly at any time of the day, mitigation can get started within hours of the first notice of loss. Much of the fast response to begin this mitigation work relies on pre-stocked trailers and production vehicles loaded with leading extraction and drying tools. With water losses being the most common threat that professionals must face, we prepare for efficient water removal and cleaning. 

Post-Disaster Repairs and Reconstruction 

We want to be a one-stop-shop for restoration and repairs that your home might need after a disaster. With the general contractor license #937457, we can offer various helpful services to overcome structural damage and mitigate loss through efforts like a controlled demolition and discarding compromised materials. This same license can provide full-scale build-back services when necessary after a loss. 

Becoming More than a Restoration Company 

We seek to become more than just a recognized name in the restoration industry, but rather a helpful force for the community. As such, we directly support and work closely with local athletic groups, fundraising and awareness efforts, and national organizations such as The American Red Cross and the American Cancer Society.

Roy Drake
Roy Drake
Owner of SERVPRO of West Oakland

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.