Flood Damage Restoration Services

Watching my grandma go through something as stressful as mold damage was really hard, and I wasn’t sure how she was going to handle it. But the SERVPRO team showed up and completely changed the whole atmosphere. What meant the most was how patient they were with her. She was overwhelmed, scared, and unsure of what was happening but they comforted her, talked her through everything, and made her feel calm. Seeing her smile and even laugh during such a stressful moment is something I’ll never forget. Huge appreciation to Teresa, Opo, Saul, Eli, Edgar, and Carlos. You made a difficult situation feel peaceful, and I’m truly grateful. I’d request this same team again without hesitation especially in situations like this requires people who genuinely care. You got my vote for professional, efficient, honest, hardworking, and just good people you want to be around. You deserve all the recognition you can get from SERVPRO it’s the people and quality that give the company a good name. I recommend Teresa, Opo team to get the job done, and done right. A-

The team seriously went above and beyond anything we imagined. Every single person showed up with friendliness, respect, and just genuinely good energy. You could tell they truly care about the work they do. They knocked out the pack‑out super fast, and the attention to detail was honestly impressive. This was our first time dealing with something as stressful as mold damage, and we could not have asked for a better crew to guide us through it. Opo was humble, funny, and down‑to‑earth absolutely the kind of person you want in your corner. Teresa was upfront, sweet, thoughtful, and kind, and Saul kept the whole room full of laughs and good vibes. And a huge thank‑you to the rest of the crew Eli, Edgar, and Carlos for boxing everything with such care. Watching them work so efficiently and effectively was astonishing. They were incredibly patient with my mother‑in‑law, comforting her when everything felt overwhelming. That meant more than they know. If I could give them more than a high‑five, I absolutely would. They turned a tough, stressful situation into something lighthearted and manageable. They brought trust, ease, and even laughter to my mother‑in‑law and my wife during a really hard moment something I never expected from SERVPRO but deeply appreciated. Once again, huge shoutout to this amazing team: Teresa, Opo, Saul, Eli, Edgar, and Carlos. If it weren’t for you all, this experience would’ve been so much harder. You made something chaotic feel peaceful, kept it professional, brought light to devastating and financially hard situation and we’ll definitely be requesting your team again in the future… just hopefully not for mold restoration. 🤙🏽

The team went above and beyond every expectation. They were friendly, professional, and respectful throughout the entire process. Not only did they complete the pack-out in exceptional time, but their attention to detail, mindfulness, and care for our floors, walls, and surrounding property were truly impressive. This was our first time experiencing something as difficult as a water-leak pack-out, yet we felt completely supported. We could not have asked for better hands to guide us through it. OPO and Teresa were especially reassuring they comforted my mom when she was overwhelmed and helped ease the stress she has been carrying throughout this entire situation. If it were possible, I would rate their work far beyond a five. They genuinely deserve recognition and appreciation for the remarkable service they provided. They made my mom smile and laugh, giving her a sense of trust and peace at a time when she needed it most. As a daughter, that meant everything. Thank you again to Servepro and to OPO, Teresa, Saul, and Eli for making a difficult experience, feel manageable, and for showing such exceptional care and professionalism. I will be requesting your team again, that is for sure.

Servpro San Marcos was asked by USAA if they would come to Spokane Washington to help families here with the recovery process. I want to Thank USAA for sending The San Marcos team to my home! Team Araya led by Luis and Opo, Theresa, Chiris, Evelyn, Alan did an exceptional job. They all worked so hard and were so kind. Never too busy to answer my many questions. Thank all of you for your kindness, patience and the hard work to get me back into my home!! You are appreciated!! ~ Jeanne

I am thoroughly impressed with the ServPro Team! I'm a Realtor assisting my out-of-city client with selling his condo. Unfortunately, a plumber working on a different unit hit a pipe and caused a flood in our listing while it was active on the market. An insurance claim was opened and ServPro immediately hit the ground running. I acted as the main POC on behalf of my client and the communication has been astounding. Kevin is the project manager and he's guided me through this entire process. Xavier was awesome with the dehumidying process. Isidro helped with the moisture testing. Lucy was fantastic with coordination, and Rosie walked me through the repair process. I hope I never have to go through this again, but if so, there's no better team I could ask for. HUGE shout out to Kevin, he was my rock through this nightmare!!!

I am writing to express our sincere appreciation for Servpro's exceptional work in servicing our classroom site at Carrillo Elementary School in San Marcos. The four-person crew—Opo, Teresa, Luis, and Osmar—delivered outstanding performance from start to finish. Their meticulous attention to detail ensured that our facility was thoroughly and meticulously restored to the highest standards. Beyond the quality of their work, the team demonstrated remarkable flexibility with scheduling and impressive patience as they navigated our administrative processes. Servpro’s responsiveness and willingness to partner with our district at the drop of a hat made an urgent situation seamless and manageable. Opo, Teresa, Luis, and Osmar represent the very best of customer service and professional expertise. We are deeply grateful for their dedication and hard work, and we highly recommend Servpro to any school district or organization in need of reliable, top-tier service.

Luis F, Luis A. and Juan R. did an excellent job from start to finish. They were prompt, professional, respectful, and very courteous to me throughout the entire process and demolition of my drywall ceiling. They arrived on time, communicated clearly, treated my home with care, and completed the work efficiently and to a high standard. They also helped move my furniture and cleaned before and after starting their process for my ceiling restoration. I really appreciate how professional they are and the quality of their work. I would definitely recommend Luis A and Juan R to anyone looking for reliable, professional contractors. Great work!

Rudy from SERVPRO was not only professional but respected our space since we have 2 animals in our home. Very courteous, great at communicating and did a fantastic job. Would be appreciative to have him again.