Meet Our Team
All it takes is one call to SERVPRO of North Vista / San Marcos. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Jose "Joe" Araya, team member at SERVPRO of North Vista / San Marcos]()
Jose "Joe" Araya
Joe Araya is one of our 2 franchise owners along with his son Juan Araya.
He has over 30+ years experience in the restoration industry. He is IICRC certified with specialties in mold, water mitigation, fire mitigation & restoration, as well as applied structural drying. Joe has experience with carpet cleaning & restoration, furniture cleaning & restoration, general carpentry, & general contractor work. He proudly served as a member of the United States Marine Corp for 20 years.
Joe has been with our franchise for 20 years. He and his son, Juan, started the franchise together. Joe lives in Escondido with his wife. He is the proud father of 5 children, as well as 8 grandchildren. Joe spends his free time volunteering for St. Jude's & Operation smile as well as fishing.
![Juan Carlos Araya, team member at SERVPRO of North Vista / San Marcos]()
Juan Carlos Araya
Juan Araya is one of our 2 franchise owners along with his father Jose "Joe" Araya.
He has over 15 years experience in the restoration industry. He is IICRC certified with specialties in mold, water mitigation, fire mitigation & restoration, as well as applied structural drying.
Juan has been with our franchise for 15 years. He and his father, Joe, started the franchise together. Juan lives in Vista, CA with his wife and 2 children. In his free time he coaches youth soccer and volunteers for a youth organization, "Run Kinds Unleashed". He is also a huge cycling enthusiast who rides often and rock climbs.
![Steve Carlile, team member at SERVPRO of North Vista / San Marcos]()
Steve Carlile
Steve Carlile is our Franchise General Manager
He has over 20 years experience in the restoration industry. He is IICRC certified with specialties in mold, water restoration, and bio hazards. Steve proudly served in the United States Marine Corps for 25 years. He received his Bachelors degree at the University of Maryland and a Masters degree at the Redlands School of Business.
Steve has been with our franchise for 20 years. He recently relocated from Temecula, CA to Vista, CA where he resides with his wife and 3 daughters. He is also proud to have 4 grandchildren. In his free time Steve enjoys MMA training & marathons.
![Fernando J. Torales, team member at SERVPRO of North Vista / San Marcos]()
Fernando J. Torales
Fernando Torales is our Water Mitigation Department Manager.
He has over 10+ years experience as a manager and 12 years experience in the restoration industry. Fernando is certified in Water Damage Restoration and Applied Structural Drying.
Fernando has been with our franchise for more than 8 years. He currently resides in Carlsbad, CA with his wife and 3 children, In his free time he enjoys spending time with his family and cars.
![Alfred "Allen" James III, team member at SERVPRO of North Vista / San Marcos]()
Alfred "Allen" James III
Allen James is a Crew Chief in our Water Mitigation Department.
He has just shy of 15 years in the water mitigation, water damage, and restoration services industry. Allen has completed the WRT course program and is certified in Water Damage Restoration & Applied Structural Drying. Allen also proudly served 13 years in the United States Air Force.
Allen has been with our franchise for almost 2 years. He lives in Fallbrook, CA with his wife. In his free time he does volunteer work for "Qahal Matoq Edah", helping to feed the homeless & assist the elderly. He also enjoys boomerang throwing & running.
![Jose Ortega, team member at SERVPRO of North Vista / San Marcos]()
Jose Ortega
Jose Ortega is a Specialist Technician in our Repairs Department.
Jose has nearly 10 years experience in drywall, painting, carpentry, and specializes in cabinetry designs and installations.
Jose has been with our franchise for 7 years. He currently resides in Vista, CA with his wife.
![Marlene Filares, team member at SERVPRO of North Vista / San Marcos]()
Marlene Filares
Marlene Filares is a Crew Technician in our Pack Out Department.
She has 2 years experience in pack outs, pack backs, & contents restoration and care.
Alma has been with our franchise for over 2 years. She lives in Escondido, CA with her son. In her free time she likes to take family walks with her dog and son.
![Meeko, team member at SERVPRO of North Vista / San Marcos]()
Meeko
Meeko (also known as Meeko-Moo) is our Director of Happiness & Morale as well as our Franchise Mascot.
Meeko has very little experience in the restoration industry but makes up for it in cuteness. She excels in herding employees into the meeting room. Meeko is ASB certified (Advanced Structural Barking) and specializes in locating food, no matter where it is hidden.
Meeko lives in Vista, CA with her parents Ricky & Jen. In her free time she enjoys barking, running the beach, sun bathing, napping, removing the squeaker from toys, and most of all doing Corgi things!
What our
customers are saying
Servepro did a nice job quickly coming in to assess our water damage after a major upstairs water leak and to map out a plan for demolition, drying and repair on two floors. The team was courteous, professional, and experienced. I want to give a special shout out to Joachim who did the majority of the repair work to restore our bathroom and kitchen nook to its original state. He was Extremely courteous, professional, and had great attention to detail. You can’t tell it ever happened. Well done.
Thank you Kevin, Matt. Joshua and Saul. Your courteous and professional customer services made for an excellent SERVPRO experience. I also appreciated how well you all worked together. Thank you, The Frazier’s
Eleazar and Juan were great. We had a water leak in they were in here immediately and worked extremely hard and were very diligent. They took great care of everything and made sure it was all done right. We are very happy with their work and service.
Hugo and his team helped to make a very stressful situation much less stressful. They worked quickly, were respectful of our family and belongings and Hugo took the time each day to touch bases and let me know what phase of the work was being completed. Overall, very pleased with the experience.
I would like to give five stars to Hugo Marrufo and his team. Hugo managed our water damage demolition and cleanup for the kitchen and room with complete professionalism. He is an excellent team leader who communicates well and provides clear information. He maintained a clean site daily, worked efficiently, and effectively alleviated the stress of the process. The service was excellent. Although this was a difficult time, he ensured everything ran smoothly. He was very courteous while I worked from home, and I would certainly recommend his services again.
⭐⭐⭐⭐⭐ 5 Stars – An Absolutely Incredible Team! I cannot say enough wonderful things about SERVPRO Team Araya! After our home flooded, our family was overwhelmed with everything happening. From the moment this team arrived, they helped make an incredibly stressful situation so much easier. They came in and packed up our entire home in what felt like no time at all! What impressed me most was how incredibly careful and gentle they were with our belongings. They treated everything as if it were their own. Every item was handled with care and respect, and even though they worked quickly, they never made us feel rushed. They also took the time to explain the entire process and patiently answer all of our questions. Their professionalism, kindness, and compassion truly stood out. When your home floods, you’re already dealing with so much emotionally. Having a team of people you can trust with your personal belongings makes a world of difference. I want to personally recognize Joanna, Yain, Alberto, Elizabeth, Hector, Jared, and the entire Team Araya crew for their outstanding work. You all deserve recognition for the care and dedication you put into your jobs! Thank you for treating our home and everything in it with such respect. You didn’t just help pack up our belongings. You helped give our family peace of mind during a very difficult time. SERVPRO is incredibly fortunate to have employees like you. We are beyond grateful for each and every one of you!
Elbert and Alberto provided excellent communication throughout the entire process! They were super friendly, professional, and took great care when relocating our belongings. We truly appreciate their hard work and would absolutely recommend them. Thank you both!
Joaquin provided excellent service and went above and beyond with his work. Much appreciated!
Great service! Very responsive and communicative!
About Us
At SERVPRO of North Vista / San Marcos, we're committed to supporting our community when emergencies happen. Whether facing fire, water, or mold damage, our goal is to restore your property and make it "Like it never even happened."
Since 2003, we've proudly served the North Vista, San Marcos, and surrounding areas, delivering top-tier restoration services. Our team, certified by the IICRC, is available 24/7, ready to respond to any situation with speed and professionalism.
We specialize in the cleanup and restoration of homes and businesses impacted by fire, smoke, water damage, and mold. Through ongoing training and industry certifications, our highly skilled team is equipped with the latest tools and techniques to restore your property to its best condition.
From small jobs to large-scale disasters, SERVPRO of North Vista / San Marcos is here to provide expert care and attention to every detail.
Contact us today to schedule a service!