Meet Our Team
All it takes is one call to SERVPRO of North Vista / San Marcos and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of North Vista / San Marcos
![Jose "Joe" Araya, team member at SERVPRO of North Vista / San Marcos]()
Jose "Joe" Araya
Joe Araya is one of our 2 franchise owners along with his son Juan Araya.
He has over 30+ years experience in the restoration industry. He is IICRC certified with specialties in mold, water mitigation, fire mitigation & restoration, as well as applied structural drying. Joe has experience with carpet cleaning & restoration, furniture cleaning & restoration, general carpentry, & general contractor work. He proudly served as a member of the United States Marine Corp for 20 years.
Joe has been with our franchise for 20 years. He and his son, Juan, started the franchise together. Joe lives in Escondido with his wife. He is the proud father of 5 children, as well as 8 grandchildren. Joe spends his free time volunteering for St. Jude's & Operation smile as well as fishing.
![Juan Carlos Araya, team member at SERVPRO of North Vista / San Marcos]()
Juan Carlos Araya
Juan Araya is one of our 2 franchise owners along with his father Jose "Joe" Araya.
He has over 15 years experience in the restoration industry. He is IICRC certified with specialties in mold, water mitigation, fire mitigation & restoration, as well as applied structural drying.
Juan has been with our franchise for 15 years. He and his father, Joe, started the franchise together. Juan lives in Vista, CA with his wife and 2 children. In his free time he coaches youth soccer and volunteers for a youth organization, "Run Kinds Unleashed". He is also a huge cycling enthusiast who rides often and rock climbs.
![Steve Carlile, team member at SERVPRO of North Vista / San Marcos]()
Steve Carlile
Steve Carlile is our Franchise General Manager
He has over 20 years experience in the restoration industry. He is IICRC certified with specialties in mold, water restoration, and bio hazards. Steve proudly served in the United States Marine Corps for 25 years. He received his Bachelors degree at the University of Maryland and a Masters degree at the Redlands School of Business.
Steve has been with our franchise for 20 years. He recently relocated from Temecula, CA to Vista, CA where he resides with his wife and 3 daughters. He is also proud to have 4 grandchildren. In his free time Steve enjoys MMA training & marathons.
![Fernando J. Torales, team member at SERVPRO of North Vista / San Marcos]()
Fernando J. Torales
Fernando Torales is our Water Mitigation Department Manager.
He has over 10+ years experience as a manager and 12 years experience in the restoration industry. Fernando is certified in Water Damage Restoration and Applied Structural Drying.
Fernando has been with our franchise for more than 8 years. He currently resides in Carlsbad, CA with his wife and 3 children, In his free time he enjoys spending time with his family and cars.
![Alfred "Allen" James III, team member at SERVPRO of North Vista / San Marcos]()
Alfred "Allen" James III
Allen James is a Crew Chief in our Water Mitigation Department.
He has just shy of 15 years in the water mitigation, water damage, and restoration services industry. Allen has completed the WRT course program and is certified in Water Damage Restoration & Applied Structural Drying. Allen also proudly served 13 years in the United States Air Force.
Allen has been with our franchise for almost 2 years. He lives in Fallbrook, CA with his wife. In his free time he does volunteer work for "Qahal Matoq Edah", helping to feed the homeless & assist the elderly. He also enjoys boomerang throwing & running.
![Jose Ortega, team member at SERVPRO of North Vista / San Marcos]()
Jose Ortega
Jose Ortega is a Specialist Technician in our Repairs Department.
Jose has nearly 10 years experience in drywall, painting, carpentry, and specializes in cabinetry designs and installations.
Jose has been with our franchise for 7 years. He currently resides in Vista, CA with his wife.
![Marlene Filares, team member at SERVPRO of North Vista / San Marcos]()
Marlene Filares
Marlene Filares is a Crew Technician in our Pack Out Department.
She has 2 years experience in pack outs, pack backs, & contents restoration and care.
Alma has been with our franchise for over 2 years. She lives in Escondido, CA with her son. In her free time she likes to take family walks with her dog and son.
![Meeko, team member at SERVPRO of North Vista / San Marcos]()
Meeko
Meeko (also known as Meeko-Moo) is our Director of Happiness & Morale as well as our Franchise Mascot.
Meeko has very little experience in the restoration industry but makes up for it in cuteness. She excels in herding employees into the meeting room. Meeko is ASB certified (Advanced Structural Barking) and specializes in locating food, no matter where it is hidden.
Meeko lives in Vista, CA with her parents Ricky & Jen. In her free time she enjoys barking, running the beach, sun bathing, napping, removing the squeaker from toys, and most of all doing Corgi things!
What our
customers are saying
They were fast and so professional!
5 stars based on the actual work they did.
Wildly impressed with the friendly professionalism, expediency and straightforward-no-nonsense.
Thank you all for taking time and going out of your way for us. You guys rock!
Always friendly, and productive team!
I would like to thank all of SERVPRO of N. Vista/San Marcos.... Man talk about a Top Notch team. I had a bad roof leak how to get a dry out done and had a bunch of drywall removed for my living room done buy a different company but they couldn't do the construction put it back together. I spoke with Sierra who linked me up with Steve and Michael. Michael came to my home to take a look at what needed to be done was extremely professional and diligent and what he was doing. When he was finished getting his measurements explain to me what the process would be and that they would have somebody out to complete the work. At this point I met Omar Ortega who by himself not only completed the job but absolutely Wowed my wife and I at how fast the job was done how professional and clean he was on a daily basis and the fact that you would never know anything had ever happened to that wall or Windows. I do insurance for a living and I work with lots of restoration companies and SERVPRO of N. Vista/San Marcos just set the bar really high they are my number one go-to at this point. Thank you again to the SERVPRO team. Also want to let you know this is a veteran-owned company and they truly work with honor courage and commitment. Semper Fi
SERVPRO came in to rescue us on our 2nd leak, laid down runways, boxed and labeled everything so that we were able to find it easily in our garage. They also reinforced their plastic walls with poles.
We were quick to call SERVPRO when our 3rd leak occurred and grateful to have Fernando, Luis (a 2nd time) , and Miguel respond. They were again knowledgeable, respectful, honest, and timely.
They truly helped make an unfortunate and messy process bearable.
Our homeowner's insurance sent Mike from this crew out as an onsite manager after we had some water damage to walls and floor. I was impressed by his thoroughness and professionalism, the care he took to make sure that we understood what was happening, and the way he treated his personnel and other contractors. They did their work quickly and well; they were even able to save some hardwood flooring which we thought we would lose.
SERVPRO of North Vista/San Marcos responded quickly when I called. We had a leak in our bathroom and they went above and beyond to ensure everything was taken care of! If it wasn't for Juan the true cause of the leak probably wouldn't have been found. This team is professional, communicates in a timely fashion, and does great work!
About Us
At SERVPRO of North Vista / San Marcos, we're committed to supporting our community when emergencies happen. Whether facing fire, water, or mold damage, our goal is to restore your property and make it "Like it never even happened."
Since 2003, we've proudly served the North Vista, San Marcos, and surrounding areas, delivering top-tier restoration services. Our team, certified by the IICRC, is available 24/7, ready to respond to any situation with speed and professionalism.
We specialize in the cleanup and restoration of homes and businesses impacted by fire, smoke, water damage, and mold. Through ongoing training and industry certifications, our highly skilled team is equipped with the latest tools and techniques to restore your property to its best condition.
From small jobs to large-scale disasters, SERVPRO of North Vista / San Marcos is here to provide expert care and attention to every detail.
Contact us today to schedule a service!