Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of North Highlands / Rio Linda
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
SERVPRO got me out of a tough bind. I am a home owner and licensed contractor but my tenants would not let my team in to do a lot of work that needed to be done. They were able to get into the home and take care of some mold for us, then they actually convinced the tenants to let my team finish up the rest of the work for the house. It really saved me a lot of time and money.
I accidentally caused a fire in my house while cooking. Minutes after the fire department arrived I was suddenly bombarded with tons of companies. Every day we had 5 to 10 people show up on our doorstep offering us bribes to let them clean our house. Then one day this guy Troy shows up at our house gives me a card and told me "I only want to help, if you are tired of all the chasers. Give me a call." and that was it. I didn't believe him at first but decided to give him a chance. Once I signed with SERVPRO he put one sign up in our window and made a bunch of calls in my yard, then suddenly almost everyone stopped bothering my family. We still got like one person a day showing up at our door to talk about how "terrible" SERVPRO was, but it was way better than the 10 a day we had before. Troy had my back through the whole headache and I don't know where these people got their ideas of SERVPRO because it was nothing but positive for me.
SERVPRO did an excellent job.
SERVPRO was very professional. Everyone had great personalities and offered help at every instance. Everything came back in great condition after being packed-out. I couldn't have asked for better people!
Good Job! They were very professional and knew exactly what they were doing. Thank you!
I sold my “Good Hands” Agency after over 30 years. During that time SERVPRO became my sole referral for restoration work......and I never had a complaint.
After the Camp Fire, I had a need for their services, and again I was not disappointed . As usual, they were fast, friendly, and efficient . I can’t recommend them enough.
I was very happy with SERVPRO. The crew was very efficient and courteous. They left my house neat and very clean including my garage. The bathrooms and kitchen were cleaner than they have ever been!
They went above and beyond. My house flooded because my toddler decided to flush as many toys as he could down the toilet during the two seconds I took my eyes off him. I won't lie, I had a bit of a breakdown in the middle of the night. The equipment they used to dry was loud and that combined with a toddler had been keeping me up night after night. I called Troy just to rant expecting a voicemailbox, but instead he picked up the phone at 11:00PM and listened to me vent for over an hour. He was so kind to offer me an ear and encouragement that it would all be over soon. Awesome customer service.
I had my sliding glass door destroyed with a rock at 2:00 in the morning. This isn't the first time I had some glass broken, but it is the first time I used SERVPRO. They fixed up the door with some wood, but that wasn't what impressed me. I saw one of the guys digging around in my rocks, when I asked him what he was up to he told me he was searching for glass that got in the rock so my dogs paws wouldn't get cut next time I let him out in the yard. Nowdays you don't see someone genuinely go out of their way like that, especially at 2:00AM. They were so thorough that I had to tell them to go home so I could get back to sleep. Joking aside, I really appreciate the effort.
SERVPRO got me out of a tough bind. I am a home owner and licensed contractor but my tenants would not let my team in to do a lot of work that needed to be done. They were able to get into the home and take care of some mold for us, then they actually convinced the tenants to let my team finish up the rest of the work for the house. It really saved me a lot of time and money.
I accidentally caused a fire in my house while cooking. Minutes after the fire department arrived I was suddenly bombarded with tons of companies. Every day we had 5 to 10 people show up on our doorstep offering us bribes to let them clean our house. Then one day this guy Troy shows up at our house gives me a card and told me "I only want to help, if you are tired of all the chasers. Give me a call." and that was it. I didn't believe him at first but decided to give him a chance. Once I signed with SERVPRO he put one sign up in our window and made a bunch of calls in my yard, then suddenly almost everyone stopped bothering my family. We still got like one person a day showing up at our door to talk about how "terrible" SERVPRO was, but it was way better than the 10 a day we had before. Troy had my back through the whole headache and I don't know where these people got their ideas of SERVPRO because it was nothing but positive for me.
SERVPRO did an excellent job.
SERVPRO was very professional. Everyone had great personalities and offered help at every instance. Everything came back in great condition after being packed-out. I couldn't have asked for better people!
Good Job! They were very professional and knew exactly what they were doing. Thank you!
I sold my “Good Hands” Agency after over 30 years. During that time SERVPRO became my sole referral for restoration work......and I never had a complaint.
After the Camp Fire, I had a need for their services, and again I was not disappointed . As usual, they were fast, friendly, and efficient . I can’t recommend them enough.
I was very happy with SERVPRO. The crew was very efficient and courteous. They left my house neat and very clean including my garage. The bathrooms and kitchen were cleaner than they have ever been!
They went above and beyond. My house flooded because my toddler decided to flush as many toys as he could down the toilet during the two seconds I took my eyes off him. I won't lie, I had a bit of a breakdown in the middle of the night. The equipment they used to dry was loud and that combined with a toddler had been keeping me up night after night. I called Troy just to rant expecting a voicemailbox, but instead he picked up the phone at 11:00PM and listened to me vent for over an hour. He was so kind to offer me an ear and encouragement that it would all be over soon. Awesome customer service.
I had my sliding glass door destroyed with a rock at 2:00 in the morning. This isn't the first time I had some glass broken, but it is the first time I used SERVPRO. They fixed up the door with some wood, but that wasn't what impressed me. I saw one of the guys digging around in my rocks, when I asked him what he was up to he told me he was searching for glass that got in the rock so my dogs paws wouldn't get cut next time I let him out in the yard. Nowdays you don't see someone genuinely go out of their way like that, especially at 2:00AM. They were so thorough that I had to tell them to go home so I could get back to sleep. Joking aside, I really appreciate the effort.
About Us
Did you ever wish to be a superhero when you were young? I’m sure many did at some point in their youth, but very few get to feel like they achieved that childhood wonder.
Troy J. Voss Sr. is the owner and face of SERVPRO of North Highlands / Rio Linda and he took the leap to make that dream a reality. He spent 24 years in the printing industry gaining the position of Electronic Pre-press Supervisor/Manager, but times were changing. The industry was moving away from print and everyone was focusing on becoming more eco-friendly. He saw this as nothing more than an opportunity.
He revisited that dream of becoming a Hero and made it a reality.
We need three basic necessities to survive; water, food, and shelter. A structure damage or loss takes one third of that away from a person or business, and he strived to understand and conquer that stress along with his customers. He wouldn’t stop pushing until he really did deliver our SERVPRO tagline, “Like it never even happened.”
He injected the same level of enthusiasm into the staff here a SERVPRO of North Highlands / Rio Linda. Every person on this staff follows his example, striving to be the Hero that Troy J. Voss Sr. believes every person is capable of being.
Be it fire, water, mold, bio, rain, sleet, snow, or that Holiday (that you may find yourself surprised to see the owner of the company right along with his staff) that no one else was willing to work. The work of a Hero comes any day at any time, and we are always ready, Hero Ready!
Do you need a Hero? Perhaps you are ready to be a Hero? Maybe you just have a quick question? Whatever it may be don’t hesitate to give us a call at 916-991-1522! We’re always open, and we always answer!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
