Troy Jr. responded quickly to my concerns and provided me with documentation to support the need for smoke remediation. Florina and her crew did an amazing job cleaning and making our rental like new again.

Arturo and Troy are true professionals Theyresponded immediately and were very helpful.v My water damaged was minimal due to their quick action and high powered equipment. My calls were promptly responded to. They came out daily to make sure the drying out was going well. You are in excellent hands with this company- they take pride in their work.

Troy sent Arturo and his crew out to our project right away. They were prompt and professional. They hauled away all the fire damage like it never happened.

I had an excellent experience with Servpro of North Highlands! The owner arrived the same day I called, which was incredibly timely and convenient. He was professional, courteous, and thorough in assessing our issue. Although he couldn’t resolve our problem directly, he recommended a solution and followed up the very next day as promised. His responsiveness and kindness made a big impression. I highly recommend Servpro of North Highlands for their outstanding service and dedication to customer care!

They did an incredibly thorough job packing up our house. The crew were very polite and worked very efficiently. I definitely appreciated their hard work on getting our house ready for construction.

Excellent service from SERVPRO of North Highlands/Rio Linda... They (SERV PRO) were prompt returning calls and texts, the estimates were spot on( no hidden fees) Very professional staff as well as personable, thank you, Arturo, you are the best! I would use this company again, if needed, in a heartbeat! I will note, before closing, that I did pay a 3 percent on-line payment service fee to pay the invoice on line, but in my experience over the years, this is a standard additional fee for many companies , especially local smaller businesses. The fee was small and I still had the option to pay by personal check or cash. Everything was explained to me before I made the choice that worked for me. Again, I would highly recommend this company! Thank you again Arturo! Ed K.

Servpro recently performed mold remediation work on my kitchen and entry way due to my refrigerator’s waterline leak. The effort, led by restoration specialist, Arturo, quickly set up a temporary containment structure in the affected areas (see photos), removed the damaged kitchen flooring/baseboards and an entryway drywall section, and eliminated mold near the refrigerator and entryway drywall. He also coordinated the post-mold mitigation air quality testing with a third-party site surveillance technician. Finally, Arturo set up and took down the large air mover and drying equipment and cleaned up the hazardous material. I appreciate Servpro’s experience and thorough, efficient processes, along with Arturo’s professionalism, so I could use my kitchen safely again. I highly recommend Servpro’s restoration services.

We had a wax ring bust on a toilet and needed a mitigation company to remove and assess the damage before our insurance would approve coverage. Arturo and his team Terron and Edmond worked quickly and answered all our questions promptly and honestly. When a complication arose with billing from insurance, Arturo was responsive and personally made sure our adjustors was clear on the facts of the scope of work leading to a positive outcome. I would recommend Servpro for mitigation work.