SERVPRO of Lake Forest South & Laguna Woods

Outstanding! Look no further. We had a great experience in every aspect working with Sabrina and tech Glenn. Professional, responsive and great work. They really cared about our project and us. Always returned calls promptly, arrived on time and always over delivered. They can do it all.

On the night of January 1st of this year, about one-quarter of our condo flooded. I telephoned ServPro right away and, even though it was a holiday, Glen was here within minutes starting to clean up the mess and organize the mitigation. Because the mitigation and reconstruction were covered by insurance, it took a while for negotiations between ServPro and the insurance company to be completed, but the ServPro staff were constantly available to us throughout the whole process, answering our questions and ensuring that everything was going according to best practices. Both the team doing the mitigation (Glen and Carlos) as well as the father-son team of Juan and Andrew who did the reconstruction were diligent and thorough. Our primary contact at ServPro was Sabrina Butler and she even joined me in searching the stores for the right flooring to replace the damaged flooring. And now the whole process is complete, and we couldn't be more pleased. I refer this business to anyone who may need them. ServPro of Lake Forest South/Laguna Woods has my highest recommendation.

The restoration crew of Servpro Lake Forest was the highlight of our plumbing incident experience. Babak, Sam, and other team members were professional, efficient, considerate, and very helpful. They did all the work quickly, but diligently to finish before Thanksgiving. It was a pleasure to work with them, and I strongly recommend their professional expertise and timely, high quality service. Eva Kirsch

Whether you are moving, remodeling, reorganizing, or (like me) have suffered SEVERE HOUSE DAMAGE that requires more comprehensive restoration services (for your home, home office, garage, or commercial property), you need a company that is honest, experienced, and professional to restore the damage. There is no higher recommendation I can make than to say THANK YOU for the care, attention to detail, professionalism, honesty/transparency, and caliber of work provided by ServPro Lake Forest South/Laguna Woods. Sabrina, Glen, Ricky and Carlos--to name a few, were above and beyond the highest possible rating one can provide. Whether you are repairing, remodeling, or suffering the most stressful time of your professional and personal life due to work or home damage, they have got you covered. They are just that amazing and professional. Our house needed exponentially more than the typical restoration and cleaning services. ServPro was there at every turn, proactively and reactively, and took what I called our “disaster house” and made it back into a home. I am genuinely grateful and beyond impressed.

What can I say about Sabrina and Ricky? They are really great at their jobs and they run a fantastic team of people. They came in and did a great job helping me a remediation job and were quick and efficient and customer friendly and oriented. When you’re already stressed out dealing with issues in your home, it’s nice to have people who will walk with you at your pace and actually care. Thanks team.

The team demonstrated exceptional professionalism and efficiency, providing a timely and effective remediation that prevented potential future issues.

usually I don’t have time to do reviews, unless I really satisfied or get very disappointed, however this company did their job above my expectations. They taking their business seriously,responding so fast,and most importantly they really value your time.i had a water heater leaking problem, and area was damaged with muld and when I called them they act so quickly,and during processing time I have talked to Mrs Sabrina couple of times ,she is so professional,and she always paid attention to my request ,also I’m very impressed with the gentleman who completed the job,with the beautiful results, the area now is dry ,clean and free of muld ,and ready for the next steps. Thank you to the hard working gentleman ,and thank you to the company for being so responsible to your customers.

ServePros mitigation team was amazing all around. They were on time, very professional, and completed the mitigation work expeditiously and with great care. Thank you for the excellent service and work. Would highly recommend ServePro to anyone looking for some home improvements and mitigation work.