Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Fernand has been involved with my restoration project from the very beginning, and his leadership and communication have been exceptional. He checks in regularly, keeps me updated on progress, and always makes sure I understand what’s happening and what comes next. He follows through on every detail, stays in consistent contact through calls and texts, and shows a level of professionalism that made a long, stressful project much easier to manage. I truly appreciate the dedication he has shown throughout this entire process and would absolutely recommend him.
Awesome sauce
We had flooding from the storms this week and after being essentially blown off by other water removal companies, including being told to "google how to remove ground level water infiltration", and that there were no resources available unless it was a burst pipe ( I suspect because that covered by homeowners insurance and flooding is not). Anyway, I called Servpro and Jeff actually answered, and then gave me detailed advice on what steps to take and how to mitigate damage. He told me to call back any time during the weekend, it was Saturday, with questions . He showed up the next day to look at what we had done and give more advice . Working with Jeff feels like working with a member of your own family who is extremely knowledgeable and generous! I am so grateful! He will always be my first call in a disaster!
My dog had the runs the on the rug in the place I was staying. Called these guys on Friday night and they had someone there Saturday at 9AM. Totally professional and did an awesome job! I can't recommend these guys enough.
EXCELLENT CUSTOMER CARE! I normally don’t post reviews however Production Crew Chief, Michael Gaffney and his crew with Serve Pro deserve the praise. Not only were they quick to respond , they were also beyond professional,. Michael walked us through the process and explained in detail what the procedures would be to clean up massive water damage. Within 3 days, process was completed. HIGHLY RECOMMEND
They came to my house when I had a pipe break very professional and experienced workers highly recommend
A pipe burst inside my kitchen wall ,flooded my cabinetry, giant first time home owners nightmare! It was seriously catastrophic, black mold and all . I instantly called my home owners insurance that was less than helpful, they sent a plumber out the following buisness day and he told me that he wasent doing any repairs until I had a restoration company come out and repair the secondary damage, he reccomended a buisness call “quick dry”, I called quick dry - they said they would come to my house between 11-3pm , they showed up at 9pm at night and asked I pay up front for repairs , told me it would be thousands of dollars with out even really looking at what was damaged ( it was dark outside, and the outside of my house was also leaking water). I then Did some research online and found Dart restoration ,Servpro , I figured I’d leave a voice mail and they would follow up with me because it was 10:30pm , nope ! the owner, Dart, answered and put my mind at ease that everything was going to be okay , he drove out to my residence in menifee from big bear that night and got to work getting everything repaired and ensured I had a safe living environment for my family. Dart made me feel like family , He made it his priority to get everything encapsulated/ contained immediately so my children had clean air ,I know this is something you never want to happen to your home , that being said Servpro was a huge blessing. It seemed like every company was trying to take advantage of me and with Servpro that was never the case. My home warranty company “old republic” was supposed to come back to my residence to fix the pipe , they were being rude to me and trying to get out of approving coverage, like I stated before , I have children and was left with no other choice than to make bottles with bath water and do dishes in my bathtub, When Dart followed up with me about the plumbing issue , he immediately offered to send a tech out to fix my pipe and put in a temporary sink for me while we wait to get the new cabinets and countertops . If I could give this buisness 20 stars I would , I highly recommend Servpro, forever grateful for their quick and professional service
Andrew and his guys were amazing when my house flooded. Thank you for all your help.
SERVPRO of Big Bear is an amazing company! Their friendly employees are professional and knowledgeable. You can tell they have years of experience. My water damage was handle quickly and professionally from beginning to the end. I highly recommend this company.
