Meet Our Team
All it takes is one call to SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Luna, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Luna
Luna is our Certified Office Greeter here at SERVPRO. She is a 3-year-old Schnauzer, and full of life! Luna loves to come to work, play fetch, and go on walks.
![Alli Padgett Danielson, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Alli Padgett Danielson
Alli Padgett Danielson is our Contents Manager here at SERVPRO. She has over 8 years of experience working in content, and we are lucky to have someone as knowledgeable as her leading our contents division. She enjoys working in the company with her family. A fun fact about Alli: She lived in Argentina for a year and a half.
![Juan Sanchez, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Juan Sanchez
Juan is our Reconstruction Manager here at SERVPRO. He has been with SERVPRO for 2 years, but has over 19 years of restoration experience. When Juan isn't working, he loves spending time with his son and loves all sports.
![Melissa Belmontes, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Melissa Belmontes
Melissa works in our accounting department here at SERVPRO of South Redlands/Yucaipa. She has worked at SERVPRO for over one and a half years now. Enjoys working with numbers and loves to cook when she isn't working.
![Julio Dominguez, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Julio Dominguez
Julio Dominguez is our Lead Estimator. He has over 4 years of experience in the restoration industry and is WRT certified. In his spare time, he likes to hang out with his 3 dogs!
![Manuel Tavera, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Manuel Tavera
Manuel Tavera is our Bio Specialist here at SERVPRO. He has 14+ years of experience in the Restoration Industry and holds Building Inspector, Micro Mold testing, Asbestos, BIO, Carpet Cleaning certifications.
![Albert Danielson, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Albert Danielson
Albert Danielson is our Field Technician. Before working at SERVPRO, Albert worked in Australia for a restoration company, AMTEC. He worked in the contents department helping move out and put back-together homes. A fun fact about Albert is that he grew up in New Zealand. He played Rugby in Australia and now enjoys playing Football in the US.
![Courtney Padgett Ryan, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Courtney Padgett Ryan
Courtney Padgett Ryan is our Production Assistant here at SERVPRO. She grew up locally in Southern California. She is recently married and currently attending school to receive her Bachelor's Degree. A fun fact about Courtney is that she served an 18-month mission in Orlando, Florida.
Certification in Accounting
![Gracie Garcia, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Gracie Garcia
Gracie is our Contents Specialist. She has over 16 years of experience in the restoration industry. She is part of our contents and COVID-19 cleaning crew and has been instrumental in taking care of our customers during the recent pandemic. She is WRT, FSRT, and Mold awareness certified. In Gracie's words, she is a people person, spontaneous, has great work ethic, LOVES to spend time with family!
![Jerry Reans, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Jerry Reans
Jerry is our Emergency Technician. He has 8 years overall experience in the restoration business and is WRT certified. In Jerry's words, he's “Just that guy.” We're lucky to have him on our team to assist with emergencies.
![Claudia Padgett, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Claudia Padgett
Claudia is our Office Manager here at SERVPRO of South Redlands/Yucaipa. She holds over 5 years of restoration experience. Before working at SERVPRO, she worked for the blood bank for 5 years, enjoys riding motorcycles and CrossFit, and has a goal of being able to deadlift her husband.
![Jeff Padgett, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Jeff Padgett
Jeff Padgett is the owner of SERVPRO South Redlands/Yuciapa and also serves as the Marketing Director. Jeff has been in the restoration industry for over 27 years and was the Founder/President of Padgett's Cleaning & Restoration.
![Arlene Rodriguez, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Arlene Rodriguez
Arlene Rodriguez is our amazing Billing Administrator here at SERVPRO!
![Armando Fuentes , team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Armando Fuentes
Armando is a Reconstruction Technician on our team, and he does a fantastic job at it!
![Christina De La Cruz , team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Christina De La Cruz
Our Reconstruction Administrator here at SERVPRO is Christina De La Cruz!
![Connor Ryan, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Connor Ryan
Our Sales and Marketing team is run by Manager Connor Ryan!
![Don Espinoza , team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Don Espinoza
Don is our amazing Production Technician here at SERVPRO. He is a great addition to our team!
![Gabriel Torres, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Gabriel Torres
Meet Gabriel, a Production Technician on our team!
![Jesse Vejar, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Jesse Vejar
Jesse is our Reconstruction Project Manager. He is dedicated to helping restore your property back to preloss conditions, no matter the extent of the damage!
![Josiah Yanez , team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Josiah Yanez
Josiah is one of our Reconstruction Technicians on our team. He does a great job restoring your property back to preloss conditions!
![Mike Hood, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Mike Hood
Mike Hood is one of our Estimators here at SERVPRO. When your home or business suffers from a loss, Mike is there to help!
![Monica Huie, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Monica Huie
Meet Monica, Reconstruction Administrator! We are so happy she is on our team.
![Priscilla Frazzetta, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Priscilla Frazzetta
Priscilla is one of our amazing Estimators here at SERVPRO of Big Bear!
![Robert Serapiglia, team member at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga]()
Robert Serapiglia
Robert is one of our Production Technicians here at SERVPRO. If your home or business suffers from a loss, you can count on seeing Robert there to help!
What our
customers are saying
Fernand has been involved with my restoration project from the very beginning, and his leadership and communication have been exceptional. He checks in regularly, keeps me updated on progress, and always makes sure I understand what’s happening and what comes next. He follows through on every detail, stays in consistent contact through calls and texts, and shows a level of professionalism that made a long, stressful project much easier to manage. I truly appreciate the dedication he has shown throughout this entire process and would absolutely recommend him.
Awesome sauce
We had flooding from the storms this week and after being essentially blown off by other water removal companies, including being told to "google how to remove ground level water infiltration", and that there were no resources available unless it was a burst pipe ( I suspect because that covered by homeowners insurance and flooding is not). Anyway, I called Servpro and Jeff actually answered, and then gave me detailed advice on what steps to take and how to mitigate damage. He told me to call back any time during the weekend, it was Saturday, with questions . He showed up the next day to look at what we had done and give more advice . Working with Jeff feels like working with a member of your own family who is extremely knowledgeable and generous! I am so grateful! He will always be my first call in a disaster!
My dog had the runs the on the rug in the place I was staying. Called these guys on Friday night and they had someone there Saturday at 9AM. Totally professional and did an awesome job! I can't recommend these guys enough.
EXCELLENT CUSTOMER CARE! I normally don’t post reviews however Production Crew Chief, Michael Gaffney and his crew with Serve Pro deserve the praise. Not only were they quick to respond , they were also beyond professional,. Michael walked us through the process and explained in detail what the procedures would be to clean up massive water damage. Within 3 days, process was completed. HIGHLY RECOMMEND
They came to my house when I had a pipe break very professional and experienced workers highly recommend
A pipe burst inside my kitchen wall ,flooded my cabinetry, giant first time home owners nightmare! It was seriously catastrophic, black mold and all . I instantly called my home owners insurance that was less than helpful, they sent a plumber out the following buisness day and he told me that he wasent doing any repairs until I had a restoration company come out and repair the secondary damage, he reccomended a buisness call “quick dry”, I called quick dry - they said they would come to my house between 11-3pm , they showed up at 9pm at night and asked I pay up front for repairs , told me it would be thousands of dollars with out even really looking at what was damaged ( it was dark outside, and the outside of my house was also leaking water). I then Did some research online and found Dart restoration ,Servpro , I figured I’d leave a voice mail and they would follow up with me because it was 10:30pm , nope ! the owner, Dart, answered and put my mind at ease that everything was going to be okay , he drove out to my residence in menifee from big bear that night and got to work getting everything repaired and ensured I had a safe living environment for my family. Dart made me feel like family , He made it his priority to get everything encapsulated/ contained immediately so my children had clean air ,I know this is something you never want to happen to your home , that being said Servpro was a huge blessing. It seemed like every company was trying to take advantage of me and with Servpro that was never the case. My home warranty company “old republic” was supposed to come back to my residence to fix the pipe , they were being rude to me and trying to get out of approving coverage, like I stated before , I have children and was left with no other choice than to make bottles with bath water and do dishes in my bathtub, When Dart followed up with me about the plumbing issue , he immediately offered to send a tech out to fix my pipe and put in a temporary sink for me while we wait to get the new cabinets and countertops . If I could give this buisness 20 stars I would , I highly recommend Servpro, forever grateful for their quick and professional service
Andrew and his guys were amazing when my house flooded. Thank you for all your help.
SERVPRO of Big Bear is an amazing company! Their friendly employees are professional and knowledgeable. You can tell they have years of experience. My water damage was handle quickly and professionally from beginning to the end. I highly recommend this company.
About Us
When disaster strikes, it can be overwhelming to plot a path forward. There are a million things to be done, and the cleanup alone can be very stressful. At SERVPRO of Big Bear/Lake Arrowhead/NE Rancho Cucamonga, we are committed to making the restoration process as carefree as possible.
SERVPRO is equipped to handle any restoration disaster, both commercial and residential. Whether your home has experienced a flood, a kitchen fire, or severe storm damage, our highly trained professionals bring both expertise and enthusiasm to the table. Not only is SERVPRO committed to repairing the damage, but we go the extra mile, inspecting the full extent of the damage and protecting your home against ongoing risks.
With 24/7 readiness, SERVPRO is not only the fastest to any disaster, but we are also the most qualified. Each of our teams has undergone extensive training, from corporate training to regular IICRC-industry certification. From water damage mitigation to severe fire damage, our teams will put together customized plans to get your property back to its original condition with efficient work and a positive attitude!
Having served communities around the nation since 1967, our teams are eager to serve you. If your home or business has experienced any kind of disaster, reach out to us today!