Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Fernand has been involved with my restoration project from the very beginning, and his leadership and communication have been exceptional. He checks in regularly, keeps me updated on progress, and always makes sure I understand what’s happening and what comes next. He follows through on every detail, stays in consistent contact through calls and texts, and shows a level of professionalism that made a long, stressful project much easier to manage. I truly appreciate the dedication he has shown throughout this entire process and would absolutely recommend him.
Awesome sauce
We had flooding from the storms this week and after being essentially blown off by other water removal companies, including being told to "google how to remove ground level water infiltration", and that there were no resources available unless it was a burst pipe ( I suspect because that covered by homeowners insurance and flooding is not). Anyway, I called Servpro and Jeff actually answered, and then gave me detailed advice on what steps to take and how to mitigate damage. He told me to call back any time during the weekend, it was Saturday, with questions . He showed up the next day to look at what we had done and give more advice . Working with Jeff feels like working with a member of your own family who is extremely knowledgeable and generous! I am so grateful! He will always be my first call in a disaster!
My dog had the runs the on the rug in the place I was staying. Called these guys on Friday night and they had someone there Saturday at 9AM. Totally professional and did an awesome job! I can't recommend these guys enough.
EXCELLENT CUSTOMER CARE! I normally don’t post reviews however Production Crew Chief, Michael Gaffney and his crew with Serve Pro deserve the praise. Not only were they quick to respond , they were also beyond professional,. Michael walked us through the process and explained in detail what the procedures would be to clean up massive water damage. Within 3 days, process was completed. HIGHLY RECOMMEND
They came to my house when I had a pipe break very professional and experienced workers highly recommend
A pipe burst inside my kitchen wall ,flooded my cabinetry, giant first time home owners nightmare! It was seriously catastrophic, black mold and all . I instantly called my home owners insurance that was less than helpful, they sent a plumber out the following buisness day and he told me that he wasent doing any repairs until I had a restoration company come out and repair the secondary damage, he reccomended a buisness call “quick dry”, I called quick dry - they said they would come to my house between 11-3pm , they showed up at 9pm at night and asked I pay up front for repairs , told me it would be thousands of dollars with out even really looking at what was damaged ( it was dark outside, and the outside of my house was also leaking water). I then Did some research online and found Dart restoration ,Servpro , I figured I’d leave a voice mail and they would follow up with me because it was 10:30pm , nope ! the owner, Dart, answered and put my mind at ease that everything was going to be okay , he drove out to my residence in menifee from big bear that night and got to work getting everything repaired and ensured I had a safe living environment for my family. Dart made me feel like family , He made it his priority to get everything encapsulated/ contained immediately so my children had clean air ,I know this is something you never want to happen to your home , that being said Servpro was a huge blessing. It seemed like every company was trying to take advantage of me and with Servpro that was never the case. My home warranty company “old republic” was supposed to come back to my residence to fix the pipe , they were being rude to me and trying to get out of approving coverage, like I stated before , I have children and was left with no other choice than to make bottles with bath water and do dishes in my bathtub, When Dart followed up with me about the plumbing issue , he immediately offered to send a tech out to fix my pipe and put in a temporary sink for me while we wait to get the new cabinets and countertops . If I could give this buisness 20 stars I would , I highly recommend Servpro, forever grateful for their quick and professional service
Andrew and his guys were amazing when my house flooded. Thank you for all your help.
SERVPRO of Big Bear is an amazing company! Their friendly employees are professional and knowledgeable. You can tell they have years of experience. My water damage was handle quickly and professionally from beginning to the end. I highly recommend this company.
