Mold Removal and Remediation Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Mold Remediation
- Specialized Mold Remediation Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Okanagan Valley
Service Areas
Have a Mold Problem?
Expert Mold Remediation Across the Okanagan Valley
In the unique climate of the Okanagan Valley—from the humid lakefronts of Kelowna and Penticton to the varied residential terrains of Vernon, Salmon Arm, and Kamloops—mold can be a hidden, invasive threat to your property’s health and structural integrity. At SERVPRO of Okanagan Valley, we provide professional mold remediation services far beyond surface cleaning to address the root cause of the infestation.
As IICRC-certified specialists, we know that mold is a symptom of an underlying moisture problem. Our advanced remediation process includes a comprehensive assessment to locate hidden water sources, specialized mold containment to prevent cross-contamination, and industrial-grade HEPA air filtration to capture microscopic spores and restore indoor air quality.
The SERVPRO Advantage: From Remediation to Reconstruction
Unlike many local "removal-only" companies, SERVPRO is a fully licensed General Contractor. This allows us to provide a seamless "one-stop" solution for Okanagan homeowners and businesses. While a typical cleaner might leave you with exposed studs, our in-house construction division handles the full reconstruction and "build-back," ensuring your space is restored to its preloss condition—or better.
We also specialize in insurance claim coordination, managing the documentation & communication with your provider to ensure a stress-free experience. Don’t let mold spread through your property. Trust the team that is Faster to any size disaster™ and makes it "Like it never even happened."
Call our 24/7 Okanagan emergency line today for a professional mold assessment.
What Is the Mold Remediation Process?
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Services We Provide
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Residential Mold Removal
Mold can come from many sources, including on clothing, pets, through open doors and windows, and because of excessive moisture, often in the aftermath of water damage. When it enters your home and begins to cause mold problems, it’s in your best interest to have professional mold remediation performed to help ensure safety and effectiveness.
Our professionals are equipped to assess the mold and provide remediation services, using advanced equipment and techniques to help ensure its source is located, and the mold is remediated. Given its potential to cause allergens and irritants that may cause health effects, our services will help maintain your peace of mind while our professionals work to clean up the mold as quickly as possible.
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Commercial Mold Remediation
Mold can enter your business in a variety of ways. Once spotted, it’s important you contact a cleanup and restoration company like SERVPRO as soon as possible. Given its ability to spread in 72 hours or less, and the possibility of allergens and irritants that may cause health effects as a result, time is of the essence when mold spreads in your business or commercial property.
We understand the urgency of returning your business to functioning condition, given that every hour of closed business is an hour of lost production and revenue. Take the necessary steps to help protect your customers, employees, and the health of your business by having our team assess and remediate any mold damage that may have grown in your commercial space.
What our
customers are saying
Troy and his team were very professional, prompt, and knowledgeable. They walked us through the remediation process and what to expect in advance. They completed the job quickly and cleaned up before leaving. We will highly recommend SERVPRO of Kelowna to anyone with mold issues, big or small. Thank you!!
I telephoned three “mould remediation” companies, leaving a message. When I telephoned the fourth, SERVPRO, Troy actually answered my call. He attended at my house on Friday, surveyed and noted the damage, passed it on to Ashley Green who attended with his equipment, tested the area and provided a thorough report of his findings within three days. Their polite manner, quick access, and attention as well as providing specific written instructions to alleviate the problem to a lay person such as myself to understand and grasp what caused the situation and how quickly SERVPRO rectified it, was nothing short of a miracle!!
"Troy took our call on a Sunday morning and was at the property right away. His team immediately brought fans and dehumidifiers to help fix the situation. I found SERVPRO provided professional service and we are happy with the quality of work done by all those who were part of our project. Thanks again!"
"We had a basement water leak—Troy and the guys at SERVPRO were incredible. I cannot recommend them highly enough! Their team was reassuring and honest during assessment, patient and informative explaining our options, and efficient with their work. They did an excellent job and offered us really reasonable pricing. If I could give more than 5 stars I would!"
I used the services of SERVPRO to address water damage in my basement. I was grateful with the company's prompt response in removing damaged materials and initiating the drying process. Their handling of interactions with my insurance provider was particularly reassuring. The repairs were completely to a high standard. I would like to express my gratitude to Ashley and Katherine for competently managing my case.
Troy helped me with a leak behind my washing machine. He was so professional, knowledgeable and prompt. Thank you for your impeccable service Troy. I’d definitely recommend SERVPRO and use them again in the future!
"Incredibly happy with this service! My apartment my flooded on Christmas Eve and @9:30am Christmas morning Ashley arrived and went to work on cleanup. Very grateful and happy with the help!"
"Troy took my call around 9:30 on a Friday evening and was at the property right away. He was professional, brought the immediate fans and dehumidifiers to fix the situation. Furthermore, Troy followed up the next day to check on the progress. Every time, we encountered Troy he was great to have in our corner. He listened, provided his expertise, and made a stressful situation, enjoyable. Thank you Troy and SERVPRO!"
"Exceptional customer service from Troy. He went above and beyond to install a temporary fix for water draining along our soffits and into a window casing inside our home office. He was prompt and very friendly. Will definitely be using them in the spring to help with our attic mould issue once the soffits are fixed".-
About Us
The Okanagan’s Trusted Leader in Disaster Restoration & Reconstruction
From the sun-drenched vineyards of Kelowna and Penticton to the growing communities of Vernon, Salmon Arm, and Kamloops, property damage doesn’t just affect a building—it disrupts a life. At SERVPRO of Okanagan Valley, we don't just provide cleanup; we provide a local lifeline for homeowners and businesses throughout the Okanagan Valley.
When a crisis hits—whether it’s a burst pipe in the middle of a West Kelowna winter, spring flooding in the North Okanagan, or wildfire smoke damage affecting your air quality—you need more than a contractor. You need a team with the local heart of a neighbor and the massive resources of a national leader.
The SERVPRO Advantage: Full-Circle Restoration
While local "restoration-only" shops might leave you searching for a separate builder to finish the job, our team handles the entire process from initial mitigation to final reconstruction. We are your single point of contact, managing everything so you can focus on getting back to normal.
- 24/7 Emergency Water Damage Restoration: We specialize in rapid water extraction, structural drying, and flood cleanup to prevent long-term structural issues.
- Expert Fire & Smoke Damage Cleanup: Our advanced specialized cleaning techniques remove soot, neutralize odors, and restore your property to its pre-loss condition.
- Certified Mold Remediation: Using IICRC-industry standards, we identify hidden moisture and eliminate mold and mildew safely at the source.
- Full-Scale Construction & Reconstruction: As a licensed General Contractor, we handle the "build back," ensuring your home or business is rebuilt stronger than before.
Highly Trained, Locally Rooted
Our staff isn't just "handy"—they are specialists. Our team undergoes rigorous ongoing training at SERVPRO’s corporate facility combined with regular IICRC-industry certifications. This ensures that when we step onto your property, we arrive with the most advanced technology and deep expertise in the science of restoration.
Serving Every Corner of the Okanagan
We take pride in being the first choice for property managers and homeowners from Osoyoos to Salmon Arm. No disaster is too large for our national system of qualified franchises to handle, yet no job is too small for our local Kelowna-based team to treat with personal care.
Why choose SERVPRO of Kelowna? Because we’ve been the gold standard in restoration since 1967. We don't just clean up the mess; we restore your peace of mind and make it "Like it never even happened."
Ready to get your property back to normal? Call Us Today for 24/7 Emergency Service.
