Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Okanagan Valley
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Professional Sewage Cleanup & Biohazard Decontamination in the Okanagan
A sewage backup is more than a mess; it’s a critical health emergency. Whether it’s a septic failure in a rural Okanagan Valley residence or a commercial main line backup in Kamloops or Kelowna, sewage—classified as Category 3 "Black Water"—contains dangerous pathogens and bacteria. SERVPRO of Okanagan Valley provides the 24/7 specialized biohazard cleanup required across Vernon, Penticton, and Salmon Arm to keep your family or employees safe.
Our IICRC-certified technicians follow the highest safety protocols for sewage extraction and deep decontamination. We don’t just "wash" the area; we utilize industrial-grade antimicrobial treatments and specialized disinfectants to ensure every surface is scientifically sanitized. We manages the professional removal of contaminated porous materials and utilize advanced air scrubbing technology to neutralize hazardous odors at the source.
The SERVPRO Advantage: Seamless Reconstruction
While many biohazard companies leave you with a gutted property, SERVPRO is a licensed General Contractor. Our in-house construction division takes over the moment the area is sanitized, handling all structural repairs, flooring replacement, and final build-backs.
This all-in-one approach eliminates the stress of hiring multiple contractors and speeds up the timeline. We also provide direct insurance claim coordination, ensuring the specialized requirements of a sewage loss are documented correctly. Trust the Okanagan’s restoration leaders to restore your peace of mind "Like it never even happened."
Call our 24/7 Okanagan Emergency Line now for immediate sewage cleanup.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
"Troy took our call on a Sunday morning and was at the property right away. His team immediately brought fans and dehumidifiers to help fix the situation. I found SERVPRO provided professional service and we are happy with the quality of work done by all those who were part of our project. Thanks again!"
"We had a basement water leak—Troy and the guys at SERVPRO were incredible. I cannot recommend them highly enough! Their team was reassuring and honest during assessment, patient and informative explaining our options, and efficient with their work. They did an excellent job and offered us really reasonable pricing. If I could give more than 5 stars I would!"
I used the services of SERVPRO to address water damage in my basement. I was grateful with the company's prompt response in removing damaged materials and initiating the drying process. Their handling of interactions with my insurance provider was particularly reassuring. The repairs were completely to a high standard. I would like to express my gratitude to Ashley and Katherine for competently managing my case.
Troy helped me with a leak behind my washing machine. He was so professional, knowledgeable and prompt. Thank you for your impeccable service Troy. I’d definitely recommend SERVPRO and use them again in the future!
"Incredibly happy with this service! My apartment my flooded on Christmas Eve and @9:30am Christmas morning Ashley arrived and went to work on cleanup. Very grateful and happy with the help!"
"Troy took my call around 9:30 on a Friday evening and was at the property right away. He was professional, brought the immediate fans and dehumidifiers to fix the situation. Furthermore, Troy followed up the next day to check on the progress. Every time, we encountered Troy he was great to have in our corner. He listened, provided his expertise, and made a stressful situation, enjoyable. Thank you Troy and SERVPRO!"
"Exceptional customer service from Troy. He went above and beyond to install a temporary fix for water draining along our soffits and into a window casing inside our home office. He was prompt and very friendly. Will definitely be using them in the spring to help with our attic mould issue once the soffits are fixed".-
We used SERVPRO with our insurance claim with an upstairs water leak. We stayed in an air bnb while they had our upstairs carpets changed and the ceiling on the main floor repaired. The new carpets looked great. SERVPRO coordinated with Dannburg Flooring for the professional install. The celling was patched, sprayed, and painted and now looks like new.
After five days we went back home to find all our furniture and stuff was back in its proper place and our home was cleaner than when we left. Hopefully we’ll never need to use their services again, but if we do we certainly will.
I found SERVPRO provided professional service and communicated everything in a timely manner. Jo and her crew were friendly and treated me with respect and made sure all my concerns were dealt with. I would definitely recommend SERVPRO to friends and family.
About Us
The Okanagan’s Trusted Leader in Disaster Restoration & Reconstruction
From the sun-drenched vineyards of Kelowna and Penticton to the growing communities of Vernon, Salmon Arm, and Kamloops, property damage doesn’t just affect a building—it disrupts a life. At SERVPRO of Okanagan Valley, we don't just provide cleanup; we provide a local lifeline for homeowners and businesses throughout the Okanagan Valley.
When a crisis hits—whether it’s a burst pipe in the middle of a West Kelowna winter, spring flooding in the North Okanagan, or wildfire smoke damage affecting your air quality—you need more than a contractor. You need a team with the local heart of a neighbor and the massive resources of a national leader.
The SERVPRO Advantage: Full-Circle Restoration
While local "restoration-only" shops might leave you searching for a separate builder to finish the job, our team handles the entire process from initial mitigation to final reconstruction. We are your single point of contact, managing everything so you can focus on getting back to normal.
- 24/7 Emergency Water Damage Restoration: We specialize in rapid water extraction, structural drying, and flood cleanup to prevent long-term structural issues.
- Expert Fire & Smoke Damage Cleanup: Our advanced specialized cleaning techniques remove soot, neutralize odors, and restore your property to its pre-loss condition.
- Certified Mold Remediation: Using IICRC-industry standards, we identify hidden moisture and eliminate mold and mildew safely at the source.
- Full-Scale Construction & Reconstruction: As a licensed General Contractor, we handle the "build back," ensuring your home or business is rebuilt stronger than before.
Highly Trained, Locally Rooted
Our staff isn't just "handy"—they are specialists. Our team undergoes rigorous ongoing training at SERVPRO’s corporate facility combined with regular IICRC-industry certifications. This ensures that when we step onto your property, we arrive with the most advanced technology and deep expertise in the science of restoration.
Serving Every Corner of the Okanagan
We take pride in being the first choice for property managers and homeowners from Osoyoos to Salmon Arm. No disaster is too large for our national system of qualified franchises to handle, yet no job is too small for our local Kelowna-based team to treat with personal care.
Why choose SERVPRO of Kelowna? Because we’ve been the gold standard in restoration since 1967. We don't just clean up the mess; we restore your peace of mind and make it "Like it never even happened."
Ready to get your property back to normal? Call Us Today for 24/7 Emergency Service.
