SERVPRO of Lake Havasu City / Bullhead City / Kingman Commercial Services

Hi adrianne

Daniel from Servpro was awesome and very professional. He was kind, friendly, respectful and went above and beyond his duties. He deserves a big prize

Classy people. Spoke with Jon and he couldn’t have been more accommodating. I would recommend this company just based on his treatment of people. Patrick Nunez Globe Life

I recently had my carpets cleaned by Servpro. Cory made the appointment advised me of what to expect. Service was prompt. I was worried about a few stains and he had already assessed them and was effectively treating that problem. I was very impressed with the outcome pleased with the cost and I’d highly recommend SERVPRO for your carpet cleaning needs.

OUTSTANDING water mitigation team My experience with SERVPRO cleaning up and drying my flooded home was spectacularly brilliant! SERVPRO’s water mitigation team of Ethan, Caleb, and Luis were courteous, punctual, proficient, diligent, and hard-working, Oh, I left out expeditious, as they finished the work of water measurements, photos, packing and moving stuff out of the way, removing floor boards and drilling holes for drying, removing an entire great room laminate floor (even under the piano), removing a drenched carpet from a walk-in closet (after they removed the closet contents) and placing many fans and dehumidifiers throughout my home, all in less than six hours. I didn’t have to lift a finger! The follow-up work of Jason and Ethan was exceptional. One or both came by every day for the next three days to meticulously monitor water levels, ensuring that the house was drying properly. During follow-up, they would move fans and dehumidifiers around as needed from areas that had dried to areas that still had moisture. When all was dry except for one wall area, they removed the equipment except for two fans. I must add here that SERVPRO cares about safety as they duct taped the equipment power cables to the floor so nobody would trip on them. Now that’s professional! The next day the manager, Adam, thoroughly inspected my home. Water measurements were zero everywhere! He removed the last two fans and did some last minute clean up. Oh, yes, photos were taken each day of follow-up as well as day one of mitigation, so the whole process was well documented. SERVPRO is super organized, that’s for sure. My AAA insurance desk adjuster recommends SERVPRO. He says SERVPRO works well with insurance companies. The field adjuster who inspected my home also recommends SERVPRO. He says SERVPRO is competent and trustworthy. And I *highly* recommend SERVPRO because SERVPRO is perfection! I look forward to SERVPRO handling the reconstruction now that my home is dry. PS: I had used a different company for the water extraction. Dreadful experience. I fired him and hired SERVPRO for the water mitigation. Therefore, not only do I enthusiastically endorse SERVPRO, I strongly urge that you do *not* use any other company. Other companies may actually damage your home instead.

The job isn't even completed yet, and we are beyond impressed with the customer service and attention to detail Devon & the SERVPRO team has shown us. Would use these guys again in a heartbeat!!! Thank you!!

Immediate and excellent service even on Sunday. Adam, Jason, Gavin, Brodie and Luis were so kind and professional to our tenants. We were relieved to know we were in good hands.

This company is the only call you need to make if you want expert friendly caring customer service, just for starters. Ok when you are in dire straights in the throws of a catastrophic event call servpro Havasue. Alex answered the phone was so kind and listened and reassured me they will be here as soon as possible and they were. They showed up in force, ready to take control of all aspects of this situation like worker bees!. I was in shock about my house flooding. Everyone of them were competent knew what needed to happen and got it done. They were all so polite and caring about me and my house and my stuff. They took me by the hand and reassured me and helped me thur it. They all worked together like a machine and they all knew their jobs and handled everything. Gavin was efficient knowledgable and by the book, Jose, my god such a hard working guy! Luis, Jason, Caleb all so great. I feel so lucky to have Adam always ready to help with any and all things I needed to know and answer all my endless questions! With no surprises. I am grateful for this co. Dont waste your time or money on calling anyone else. Servpro in Havasue will get your job done right. This is how you run a company. Janet. Bullhead city