Greg & Deborah & Joshua Wilhelm, Adrianne Tilaro
Greg & Deborah & Joshua Wilhelm, Adrianne Tilaro
Owners of SERVPRO of Lake Havasu City / Bullhead City / Kingman

Meet Our Team

All it takes is one call to SERVPRO of Lake Havasu City / Bullhead City / Kingman. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Lake Havasu City / Bullhead City / Kingman
Our Google Reviews
(928) 855-9111
4.7
(62 reviews)
Meet our Team. Here to Help 24/7
  • Adrianne Tilaro, team member at SERVPRO of Lake Havasu City / Bullhead City / Kingman

    Adrianne Tilaro

    Adrianne is the Vice President at SERVPRO of Lake Havasu City/Bullhead City/Kingman. Adrianne (U.S. ARMY Veteran) has over 15 years of experience in the industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician and Fire & Smoke Restoration.

  • Josh Wilhelm, team member at SERVPRO of Lake Havasu City / Bullhead City / Kingman

    Josh Wilhelm

    Josh is the General Manager at SERVPRO of Lake Havasu City/Bullhead City/Kingman. Josh (U.S. ARMY Veteran) has 5 years of experience in the industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying and AHERA Supervisor Certified for asbestos removal.

  • Kerry Tilaro, team member at SERVPRO of Lake Havasu City / Bullhead City / Kingman

    Kerry Tilaro

    Kerry is the Production Manager in the Water Mitigation & Remediation Department at SERVPRO of Lake Havasu City/Bullhead City/Kingman. Kerry (U.S. ARMY Veteran) has over 13 years of experience in the industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Applied Microbial Remediation, Commercial Drying Specialist and Carpet Cleaning Technician. Kerry enjoys working at SERVPRO because he enjoys serving his community. Outside of work, Kerry enjoys coaching and competing in the sport of wrestling as well as dove & duck hunting.

  • Alex Zenteno, team member at SERVPRO of Lake Havasu City / Bullhead City / Kingman

    Alex Zenteno

    Alex is one of the Production Managers at SERVPRO of Lake Havasu City/Bullhead City/Kingman. Alex has 7 years of experience in the industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician and Applied Microbial Remediation Technician.

  • Cooper(Dog)/Bow Tie(Cat), team member at SERVPRO of Lake Havasu City / Bullhead City / Kingman

    Cooper(Dog)/Bow Tie(Cat)

    Cooper and Bow Tie are both Security Officers at SERVPRO of Lake Havasu City/Bullhead City/Kingman. Bow Tie is the night watch Security Officer at SERVPRO headquarters and Cooper is the Vice President's full time personal Security.

What our
customers are saying

We had a great experience with Corey and really appreciated his communication from start to finish. Our appointment was originally scheduled for Monday, but Corey reached out ahead of time to let me know that the main carpet cleaning machine on his van was temporarily out of service. He kept me updated, explained the situation clearly, and was still able to make arrangements to complete the service on Tuesday using his portable equipment instead. I really appreciated that he communicated proactively rather than leaving us wondering what was going on. The service was for one bedroom, approximately 10’ × 10’. Corey arrived right at 8:00 AM and was finished around 8:45 AM. My dad texted me afterward specifically to say that Corey did a great job and was very courteous. Corey’s pricing was also very reasonable and fair, especially considering the quality of service, communication, and professionalism throughout the entire process. What stood out most was the combination of communication, punctuality, professionalism, fair pricing, and follow-through. Equipment issues can happen, but Corey handled the situation extremely well, kept us informed, showed up exactly when expected, and still made sure the job got done right. We would definitely recommend Corey and would be happy to use his services again!

MK’s Helping Hands Pro Cleaning

Hi adrianne

Kyle Abal

Daniel from Servpro was awesome and very professional. He was kind, friendly, respectful and went above and beyond his duties. He deserves a big prize

Rosey Ponce-Weber

Classy people. Spoke with Jon and he couldn’t have been more accommodating. I would recommend this company just based on his treatment of people. Patrick Nunez Globe Life

Patrick Nunez

I recently had my carpets cleaned by Servpro. Cory made the appointment advised me of what to expect. Service was prompt. I was worried about a few stains and he had already assessed them and was effectively treating that problem. I was very impressed with the outcome pleased with the cost and I’d highly recommend SERVPRO for your carpet cleaning needs.

Cindy Castell

OUTSTANDING water mitigation team My experience with SERVPRO cleaning up and drying my flooded home was spectacularly brilliant! SERVPRO’s water mitigation team of Ethan, Caleb, and Luis were courteous, punctual, proficient, diligent, and hard-working, Oh, I left out expeditious, as they finished the work of water measurements, photos, packing and moving stuff out of the way, removing floor boards and drilling holes for drying, removing an entire great room laminate floor (even under the piano), removing a drenched carpet from a walk-in closet (after they removed the closet contents) and placing many fans and dehumidifiers throughout my home, all in less than six hours. I didn’t have to lift a finger! The follow-up work of Jason and Ethan was exceptional. One or both came by every day for the next three days to meticulously monitor water levels, ensuring that the house was drying properly. During follow-up, they would move fans and dehumidifiers around as needed from areas that had dried to areas that still had moisture. When all was dry except for one wall area, they removed the equipment except for two fans. I must add here that SERVPRO cares about safety as they duct taped the equipment power cables to the floor so nobody would trip on them. Now that’s professional! The next day the manager, Adam, thoroughly inspected my home. Water measurements were zero everywhere! He removed the last two fans and did some last minute clean up. Oh, yes, photos were taken each day of follow-up as well as day one of mitigation, so the whole process was well documented. SERVPRO is super organized, that’s for sure. My AAA insurance desk adjuster recommends SERVPRO. He says SERVPRO works well with insurance companies. The field adjuster who inspected my home also recommends SERVPRO. He says SERVPRO is competent and trustworthy. And I *highly* recommend SERVPRO because SERVPRO is perfection! I look forward to SERVPRO handling the reconstruction now that my home is dry. PS: I had used a different company for the water extraction. Dreadful experience. I fired him and hired SERVPRO for the water mitigation. Therefore, not only do I enthusiastically endorse SERVPRO, I strongly urge that you do *not* use any other company. Other companies may actually damage your home instead.

Randi Novak

The job isn't even completed yet, and we are beyond impressed with the customer service and attention to detail Devon & the SERVPRO team has shown us. Would use these guys again in a heartbeat!!! Thank you!!

RISE Companies

Immediate and excellent service even on Sunday. Adam, Jason, Gavin, Brodie and Luis were so kind and professional to our tenants. We were relieved to know we were in good hands.

Margaret Hughes

This company is the only call you need to make if you want expert friendly caring customer service, just for starters. Ok when you are in dire straights in the throws of a catastrophic event call servpro Havasue. Alex answered the phone was so kind and listened and reassured me they will be here as soon as possible and they were. They showed up in force, ready to take control of all aspects of this situation like worker bees!. I was in shock about my house flooding. Everyone of them were competent knew what needed to happen and got it done. They were all so polite and caring about me and my house and my stuff. They took me by the hand and reassured me and helped me thur it. They all worked together like a machine and they all knew their jobs and handled everything. Gavin was efficient knowledgable and by the book, Jose, my god such a hard working guy! Luis, Jason, Caleb all so great. I feel so lucky to have Adam always ready to help with any and all things I needed to know and answer all my endless questions! With no surprises. I am grateful for this co. Dont waste your time or money on calling anyone else. Servpro in Havasue will get your job done right. This is how you run a company. Janet. Bullhead city

Janet Dennis

About Us

SERVPRO of Lake Havasu City/Bullhead City/Kingman & surrounding areas, is located in the heart of Lake Havasu City and has been for over a decade now.  Our franchise is locally owned and operated by the Wilhelms.  Together they proudly employ a dedicated crew that are highly trained and certified in property damage restoration.  Technicians study, Certify, and are fully trained & understand restoration and are ethically upheld to the IICRC (Institute of Inspection Cleaning and Restoration Certification) standards and best practices in all categories of cleaning and restoration.  Our franchise specializes in the cleanup and restoration services for Commercial and Residential properties affected by fire, water, sewage backups, mold remediation, trauma cleanup, bio hazards and asbestos abatement, Vandalism Restoration, Building Board Ups, Esporta Cleaning Systems, Repairs to damaged premises, Disinfection Cleaning, Remodeling, and more. Once proper mitigation is completed, we are equipped and more than happy to handle the reconstruction process as well.  Getting you back to pre-loss conditions, "Like it never even happened." SERVPRO pricing is held to a matched set of costs allowed within Insurance Preset Standards as well, so no price stabbing charges done within our Services. 

SERVPRO is the cleaning and restoration brand that you know and trust.  We make it our goal to be the premier restoration and cleaning company in Arizona, by exceeding customer expectations through our compassion and professionalism, because here at SERVPRO, we believe that we are only as good as our last job.  

Committed to Mohave County, La Paz County, Earp, Ca, and surrounding areas within the Tri-State Area. SERVPRO remains here for you 24/7 and live by the standard that when we get a call for help, we respond within 1 hour, will be on site within 4 hours and we access & report the outcome and mitigation within 8 hours, to your insurance Agent. 

SERVPRO of Lake Havasu City/Bullhead City/Kingman supports local events in our Tri-State area to include donating cases of water bottles during the Walk for Cancer Awareness, Hospice of Havasu, The Salvation Army and many more.  SERVPRO participates in local events, we are also member's of the Chamber of Commerce Entities within the Tri-State Territories as well.   

SERVPRO is the built of many skilled teams and many talents within the Cleaning & Restoration brand that has been around since 1967.  We have the solution to your problem! No job to large or small...

If you would like to schedule service for your home or business, please call today!

Greg & Deborah & Joshua Wilhelm, Adrianne Tilaro
Greg & Deborah & Joshua Wilhelm, Adrianne Tilaro
Owners of SERVPRO of Lake Havasu City / Bullhead City / Kingman

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test