Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Madison County
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
It's things like this, I need and want to hear from our clients dealing with a loss. It always reassures me, your agent and our company that our clients are and remain to be in good hands by the vendors we have chosen.
I would just like to tell you what a nice job the crew did for me this morning. They arrived as scheduled, were very polite, came in and assessed the situation, brought all of their equipment in and got everything ready to go. The fireplace looks wonderful and is ready to be painted. The firedoors actually look better now than when I moved in. The ceiling looks like its been newly painted.
Had SERVPRO not been out there and verified this water damage my insurance may not have covered a lot of the damage. Jesse and crew kept me informed and offered assistance continuously throughout the job. Jess was professional and I appreciate them all so very much for what they did.
Fast. Professional. Friendly. Helpful. Highly recommend. [Update: it’s been several days now and I wish I could add a star. DeMarcus and his crew have been great. Myka from the front office contacted me multiple times to answer questions and help advise on the next steps. Brad, supervisor, has visited several times and provided a great understanding of the status and progress. They offer from minimal to robust levels of service, and supported my choices and provided recommendations for other services. My builder, who will handle the Reno, said right away, “Calling SERVPRO was the best decision.”
Excellent and very courteous and professional. They worked very hard with a difficult job.
After a sewage backup in our home we were at a lost what to do next. Brad with SERVPRO of Madison County was extremely helpful! He made sure to take the time to answer all of our questions and to guide us through the entire process start to finish. The great service didn't stop with just him. Tyrone was also so very helpful. He was training a new gentlemen during several of the visits to my home. He was very purposeful and professional even while training.
We will say until we are blue in the face just how truly thankful we are for Brad, Tyrone and everyone we have dealt with at SERVPRO of Madison County. The respect they showed us and our home was top notch. I was shocked to see people who genuinely seemed to care about our situation as much as we did, plus to care about getting our home right again. It is so rare now days to have a company show genuine concern. Too many are just out for the quick buck. Even Amanda answering the phones was helpful. The communication from everyone was excellent. No question of mine was unanswered and I NEVER felt as if I was bothering them.
We hope to not need their service again but believe if we do we will call them over anyone else. I wish more Brad could offer training classes on customer service to other businesses. Amazing!
In our time of need your team was there to help. It was a relief having the support of your team. They approached the situation with the utmost attention to our satisfaction. If ever in need in the future we will call you. Thank you so much for your team.
I couldn't have asked for better customer service. They seemed genuinely concerned about my home and time. They took the time to answer any questions that I asked and even asked me if I had anymore questions and concerns. Good customer service is hard to find these days, and it's good to know that there are still companies out there that care about the customer's satisfaction and opinion. Considering the situation that happened to my home, you guys made it a lot easier for me to deal with it. Thank you for all that you have done for me, the service was greatly appreciated.
Please let their supervisor know that I've been in customer service for 16 years. I'm one of the lead representatives for Comcast cable company in a regional office; these guys are by far some of the most excellent individuals I've seen in displaying customer service to a t. Excellent work everything was done above and beyond my expectations and I will certainly recommend you to others.
It's things like this, I need and want to hear from our clients dealing with a loss. It always reassures me, your agent and our company that our clients are and remain to be in good hands by the vendors we have chosen.
I would just like to tell you what a nice job the crew did for me this morning. They arrived as scheduled, were very polite, came in and assessed the situation, brought all of their equipment in and got everything ready to go. The fireplace looks wonderful and is ready to be painted. The firedoors actually look better now than when I moved in. The ceiling looks like its been newly painted.
Had SERVPRO not been out there and verified this water damage my insurance may not have covered a lot of the damage. Jesse and crew kept me informed and offered assistance continuously throughout the job. Jess was professional and I appreciate them all so very much for what they did.
Fast. Professional. Friendly. Helpful. Highly recommend. [Update: it’s been several days now and I wish I could add a star. DeMarcus and his crew have been great. Myka from the front office contacted me multiple times to answer questions and help advise on the next steps. Brad, supervisor, has visited several times and provided a great understanding of the status and progress. They offer from minimal to robust levels of service, and supported my choices and provided recommendations for other services. My builder, who will handle the Reno, said right away, “Calling SERVPRO was the best decision.”
Excellent and very courteous and professional. They worked very hard with a difficult job.
After a sewage backup in our home we were at a lost what to do next. Brad with SERVPRO of Madison County was extremely helpful! He made sure to take the time to answer all of our questions and to guide us through the entire process start to finish. The great service didn't stop with just him. Tyrone was also so very helpful. He was training a new gentlemen during several of the visits to my home. He was very purposeful and professional even while training.
We will say until we are blue in the face just how truly thankful we are for Brad, Tyrone and everyone we have dealt with at SERVPRO of Madison County. The respect they showed us and our home was top notch. I was shocked to see people who genuinely seemed to care about our situation as much as we did, plus to care about getting our home right again. It is so rare now days to have a company show genuine concern. Too many are just out for the quick buck. Even Amanda answering the phones was helpful. The communication from everyone was excellent. No question of mine was unanswered and I NEVER felt as if I was bothering them.
We hope to not need their service again but believe if we do we will call them over anyone else. I wish more Brad could offer training classes on customer service to other businesses. Amazing!
In our time of need your team was there to help. It was a relief having the support of your team. They approached the situation with the utmost attention to our satisfaction. If ever in need in the future we will call you. Thank you so much for your team.
I couldn't have asked for better customer service. They seemed genuinely concerned about my home and time. They took the time to answer any questions that I asked and even asked me if I had anymore questions and concerns. Good customer service is hard to find these days, and it's good to know that there are still companies out there that care about the customer's satisfaction and opinion. Considering the situation that happened to my home, you guys made it a lot easier for me to deal with it. Thank you for all that you have done for me, the service was greatly appreciated.
Please let their supervisor know that I've been in customer service for 16 years. I'm one of the lead representatives for Comcast cable company in a regional office; these guys are by far some of the most excellent individuals I've seen in displaying customer service to a t. Excellent work everything was done above and beyond my expectations and I will certainly recommend you to others.
About Us
Originally from North Alabama, Brad Lowery attended Hartselle High School where he participated in athletics and led the local Fellowship of Christian Athletes assembly. His passion for serving others guided him towards an appointment at the United States Military Academy at West Point where he earned his degree in Systems Engineering. After graduation, Brad was commissioned into the U.S. Army as a Field Artillery officer and spent 8 wonderful years serving his country in areas of peace and conflict.
After the military, Brad spent the next 12 years working in the medical device industry consulting with physicians and health care providers. Married to his high school sweetheart, Brad and Summer have three beautiful children attending school in Madison County and are very involved with athletics and community activities. Summer also enjoys supporting our local church and community. Currently, she supports the citizens of Madison County as a nurse anesthetist in the Huntsville Hospital Health System.
In 2019, Brad and Summer expanded on their commitment to serving Madison County and purchased SERVPRO of North & South Madison County. We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened.”
