
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Jackson and DeKalb Counties
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
SERVPRO was an answer to my prayers! I am beyond thankful for the amazing job they did in my basement! I could not ask for better results and the crew was so wonderful & professional. I HIGHLY recommend this company! God bless these folks!!!
SERVPRO's communication and explanations were excellent. They acted super fast and extremely well to my disastrous situation. They took care of removing personal items with caution care, and expertise. They had a great attitude, were very helpful, and definitely knew what they were doing.
5 Stars
We were on vacation when we got the call from our neighbor that our home was on fire. We had used SERVPRO of Jackson and Dekalb Counties in the past for a water damage, and they were the first company that came to mind when we learned we had a fire. From start to finish, SERVPRO treated us like family and made the whole process so much easier to cope with. I couldn't be happier with the final results!
5 Stars
Wonderful liaison between insurance and client. They are extremely knowledgeable and responsive to any needs. A smooth process is a big deal and they deliver!
Working in the insurance industry for 25 years, SERVPRO has always been the "go to" professionals for insurance claims, whether it is for fire or water damage restoration. Give them a call. Their response time is great!
Thank you for your professional service.
The staff of SERVPRO whom I dealt with were knowledgeable, caring, and truthful. I was told exactly what to expect, along with an explanation, and I appreciated the honesty. Don't Change! I will not hesitate to recommend SERVPRO.
SERVPRO of Jackson and DeKalb Counties was referred to us by our agent. We couldn't be happier with the work performed, and with our agent for referring them. Great job! Would recommend to anyone.
SERVPRO was an answer to my prayers! I am beyond thankful for the amazing job they did in my basement! I could not ask for better results and the crew was so wonderful & professional. I HIGHLY recommend this company! God bless these folks!!!
SERVPRO's communication and explanations were excellent. They acted super fast and extremely well to my disastrous situation. They took care of removing personal items with caution care, and expertise. They had a great attitude, were very helpful, and definitely knew what they were doing.
5 Stars
We were on vacation when we got the call from our neighbor that our home was on fire. We had used SERVPRO of Jackson and Dekalb Counties in the past for a water damage, and they were the first company that came to mind when we learned we had a fire. From start to finish, SERVPRO treated us like family and made the whole process so much easier to cope with. I couldn't be happier with the final results!
5 Stars
Wonderful liaison between insurance and client. They are extremely knowledgeable and responsive to any needs. A smooth process is a big deal and they deliver!
Working in the insurance industry for 25 years, SERVPRO has always been the "go to" professionals for insurance claims, whether it is for fire or water damage restoration. Give them a call. Their response time is great!
Thank you for your professional service.
The staff of SERVPRO whom I dealt with were knowledgeable, caring, and truthful. I was told exactly what to expect, along with an explanation, and I appreciated the honesty. Don't Change! I will not hesitate to recommend SERVPRO.
SERVPRO of Jackson and DeKalb Counties was referred to us by our agent. We couldn't be happier with the work performed, and with our agent for referring them. Great job! Would recommend to anyone.
About Us
About Us
At SERVPRO® of Jackson and DeKalb Counties, we are committed to being the premier provider of restoration and cleanup services in our community. Our locally owned and operated franchise has built a reputation for excellence, reliability, and customer-centric service. We pride ourselves on our ability to handle any disaster with professionalism and empathy, ensuring that your property is restored quickly and efficiently.
What Sets Us Apart
Unmatched Expertise and Training
Our team consists of highly trained and certified professionals who are experts in the restoration industry. We regularly update our training programs to stay ahead of industry standards and technological advancements, ensuring that our technicians are equipped with the latest knowledge and skills. This commitment to continuous improvement ensures that we deliver the highest quality service to our clients.
Comprehensive Service Offerings
We offer a wide range of services tailored to meet the needs of both residential and commercial clients. From fire and water damage restoration to biohazard cleanup and mold remediation, our comprehensive services are designed to address all aspects of property restoration. Our goal is to restore your property "Like it never even happened," minimizing disruption to your life or business.
State-of-the-Art Technology and Techniques
At SERVPRO of Jackson and DeKalb Counties, we utilize cutting-edge technology and innovative techniques to deliver exceptional results. Our use of advanced equipment, such as thermal fogging, HEPA filtration, and ultrasonic cleaning, ensures thorough and effective restoration. This investment in technology allows us to tackle the most challenging restoration projects with precision and efficiency.
Dedicated to Our Community
As a proud member of the Jackson and DeKalb Counties community, we are deeply committed to serving our neighbors. We understand the emotional and financial impact disasters can have, and we strive to provide compassionate and reliable services to help you recover and rebuild. Our local roots drive us to give back to the community that supports us, making a positive impact one property at a time.
We are proud members of the Fort Payne Chamber of Commerce, Mountain Lakes Chamber of Commerce, Rainsville Chamber of Commerce, and Henagar Chamber of Commerce.
Our History
SERVPRO of Jackson and DeKalb Counties has been serving the community for years, earning the trust of countless clients through our unwavering dedication to quality and customer satisfaction. Our history is rich with stories of successful restorations and satisfied customers who have come to rely on us in their times of need.
Our Commitment to You
Our commitment is simple: to restore your property to its pre-damaged state with as little disruption as possible. We understand the stress and uncertainty that come with property damage, and our compassionate team is here to guide you through the restoration process. From our rapid response times to our meticulous attention to detail, we are dedicated to making your experience with SERVPRO of Jackson and DeKalb Counties seamless and reassuring.
Contact Us
If you are faced with a disaster, don't hesitate to reach out to the experts at SERVPRO of Jackson and DeKalb Counties. Our team is 'Here to Help' with 24/7 Emergency Services, providing prompt and professional service you can count on. Trust us to handle your restoration needs with care and expertise, and let us help you make it "Like it never even happened." For more information or to schedule a service, call us today.