Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Jackson and DeKalb Counties
Our Google Reviews
(256) 845-4402
4.8
(111 reviews)

Your Local Specialty Cleaning Company

Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:

  • Air duct and HVAC cleaning
  • Biohazard and crime scene cleanup
  • Virus and Pathogen cleaning
  • Document Restoration
  • Odor Removal
  • Graffiti and vandalism cleaning

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

What our
customers are saying

We had our basement sump pump stop working for us. We ended up with about 4 feet of water eventually. Our insurance company recommended Servpro along with a couple of other companies. We called Servpro and they answered right away. Tyler called back and made an appointment for an estimate. When he arrived he quickly put us at ease and got down to the business of the estimate. After he was done we paid our deductible and he put us on the schedule for remediation. When the day arrived Tyler, Dennie, Drake, and a couple of other guys showed up and got right to work. The amount of things they brought up from the basement was tremendous. They filled up a 10 yard dumpster and then a 30 yard one. They then got to work cleaning the water damage up. They left numerous fans running and a few dehumidifyers running in order to dry the basement. We can't be more pleased with the work they performed and would easily recommend Servpro for any water remediation.

Russell Dobbins

Very professional and knowledgeable! Although I didn’t end up needing their services, they were incredibly helpful and took the time to answer my questions. If I ever need restoration services in the future, they will definitely be my first call!!

Diane

Great company! Tyler Arnold, Business Consultant Manager always so polite when he comes by our office we appreciate the information provided.

City Racoon6000

We appreciate Tyler, he did a great job at explaining and was for knowledgeable about what we needed. Thank you Servpro and Tyler!

Tammy Crump

I went through alot when it came to the fire in my home..Not knowing which way to go..Then I was told to call SERVPRO..and im so so glad I did. The first person to come out was..Tyler he was the best sweetest person ever took me on a journey with Servpro what to expect. Then the crew that worked on my home for three days..They were simply awesome..They answered ever question I had. They would stop what they were doing just to make sure I knew what to expect..Josh,Drake, and Dennie keep up the good work. They are truly what gentlemen are made of. Thank you SERVPRO for having thses good people on board..They help take alot of my fears away..I'll definitely use this company AGAIN! Lawana Pollitt

lawana pollitt

Drake Kelley, Denny, Josh Phillips & Charles Head were an awesome team. They were very helpful and courteous while working on our kitchen.

Jason Foster

Great job

dc murphy

Great service even better people

Grant Walter

Great people

Margaret Gross

About Us

About Us

At SERVPRO® of Jackson and DeKalb Counties, we are committed to being the premier provider of restoration and cleanup services in our community. Our locally owned and operated franchise has built a reputation for excellence, reliability, and customer-centric service. We pride ourselves on our ability to handle any disaster with professionalism and empathy, ensuring that your property is restored quickly and efficiently.

What Sets Us Apart

Unmatched Expertise and Training

Our team consists of highly trained and certified professionals who are experts in the restoration industry. We regularly update our training programs to stay ahead of industry standards and technological advancements, ensuring that our technicians are equipped with the latest knowledge and skills. This commitment to continuous improvement ensures that we deliver the highest quality service to our clients.

Comprehensive Service Offerings

We offer a wide range of services tailored to meet the needs of both residential and commercial clients. From fire and water damage restoration to biohazard cleanup and mold remediation, our comprehensive services are designed to address all aspects of property restoration. Our goal is to restore your property "Like it never even happened," minimizing disruption to your life or business.

State-of-the-Art Technology and Techniques

At SERVPRO of Jackson and DeKalb Counties, we utilize cutting-edge technology and innovative techniques to deliver exceptional results. Our use of advanced equipment, such as thermal fogging, HEPA filtration, and ultrasonic cleaning, ensures thorough and effective restoration. This investment in technology allows us to tackle the most challenging restoration projects with precision and efficiency.

Dedicated to Our Community

As a proud member of the Jackson and DeKalb Counties community, we are deeply committed to serving our neighbors. We understand the emotional and financial impact disasters can have, and we strive to provide compassionate and reliable services to help you recover and rebuild. Our local roots drive us to give back to the community that supports us, making a positive impact one property at a time.

We are proud members of the Fort Payne Chamber of Commerce, Mountain Lakes Chamber of Commerce, Rainsville Chamber of Commerce, and Henagar Chamber of Commerce.

Our History

SERVPRO of Jackson and DeKalb Counties has been serving the community for years, earning the trust of countless clients through our unwavering dedication to quality and customer satisfaction. Our history is rich with stories of successful restorations and satisfied customers who have come to rely on us in their times of need.

Our Commitment to You

Our commitment is simple: to restore your property to its pre-damaged state with as little disruption as possible. We understand the stress and uncertainty that come with property damage, and our compassionate team is here to guide you through the restoration process. From our rapid response times to our meticulous attention to detail, we are dedicated to making your experience with SERVPRO of Jackson and DeKalb Counties seamless and reassuring.

Contact Us

If you are faced with a disaster, don't hesitate to reach out to the experts at SERVPRO of Jackson and DeKalb Counties. Our team is 'Here to Help' with 24/7 Emergency Services, providing prompt and professional service you can count on. Trust us to handle your restoration needs with care and expertise, and let us help you make it "Like it never even happened." For more information or to schedule a service, call us today.

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Jason E. & Katie V. Taylor

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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