Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Jackson and DeKalb Counties
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Jackson and DeKalb Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
With all the rain in our area, there is sure to be some flooding. Although your homeowner policy does not cover flooding from rain, you can still call on the guys that we trust to take care of our customers. SERVPRO of Jackson and DeKalb counties is the team to call!
We had a sudden leak on Thursday evening. Jake came by within an hour and assessed the damage. By early Friday morning the crew was at our door, pulled up all the damaged flooring & dried everything out quick & efficient. Would use again, definitely recommend. ROLL TIDE!
Thanks to Jake Harris and the crew at Jackson/ Dekalb SERVPRO our experience of having a water pipe to burst was made very easy. The guys knew exactly what to say to help us in this hard time. I would recommend this company to anyone who ever needed help drying out their home.
In-laws hot water heater busted flooded home server done a great job good dependable company. Thank u
We are so thankful this SERVPRO crew was able to take care of our home in St. Joe Beach after damage from Hurricane Michael. Matt was great at coordinating the work, and Joey kept me informed every step of the way. Cheryl takes care of all the admin efficiently and kindly. We highly recommend them!
I would like to send my compliments to the team that came to Houston after Hurricane Harvey hit. My parents in Spring, Texas, had 5.5 feet of water in their home from Harvey. They had used SERVPRO in a previous flood, so they called SERVPRO immediately. The team, Matt Pozak and his partner, Jake, were sent to us. Not knowing this team from out of state, we were initially anxious to not be working with a local team. However, they immediately set our minds at ease! They were tremendous at getting everything covered. They were compassionate towards my parents, and also were thorough, responsive, pleasant and personable. These were all characteristics that set the tone for a wonderful remediation experience. They even somehow got our job started earlier than originally quoted. This was an incredible relief to all of us! Looking back now, I am so thankful that we had this team instead of any other team, local or out of state!!
SERVPRO did the repairs to my neighbors house and he was very pleased with their quality of work. They had his roof tarped in the night of the storm and had the roof repaired in no time.
Dear Matt and Team,
I know your work is business as usual, for flood recovery, but we know it is surely hard on y'all to be away from home and dealing with such stressful people and situations. So we just wanted to acknowledge the human kindness that is behind your hearts of dedication. We very much appreciate your availability, expertise, and professionalism throughout our ordeal. You've all gone well beyond the extra mile. Please share this note. We LOVE SERVPRO,
Sincerely, Linda and Louis Cart
I didn't even know we had a SERVPRO close to me. I was so happy when I called my agent and he recomended I call SERVPRO as I was famiiar with their commercials. Great to be able to work with a reputable company in such a small town.
About Us
About Us
At SERVPRO® of Jackson and DeKalb Counties, we are committed to being the premier provider of restoration and cleanup services in our community. Our locally owned and operated franchise has built a reputation for excellence, reliability, and customer-centric service. We pride ourselves on our ability to handle any disaster with professionalism and empathy, ensuring that your property is restored quickly and efficiently.
What Sets Us Apart
Unmatched Expertise and Training
Our team consists of highly trained and certified professionals who are experts in the restoration industry. We regularly update our training programs to stay ahead of industry standards and technological advancements, ensuring that our technicians are equipped with the latest knowledge and skills. This commitment to continuous improvement ensures that we deliver the highest quality service to our clients.
Comprehensive Service Offerings
We offer a wide range of services tailored to meet the needs of both residential and commercial clients. From fire and water damage restoration to biohazard cleanup and mold remediation, our comprehensive services are designed to address all aspects of property restoration. Our goal is to restore your property "Like it never even happened," minimizing disruption to your life or business.
State-of-the-Art Technology and Techniques
At SERVPRO of Jackson and DeKalb Counties, we utilize cutting-edge technology and innovative techniques to deliver exceptional results. Our use of advanced equipment, such as thermal fogging, HEPA filtration, and ultrasonic cleaning, ensures thorough and effective restoration. This investment in technology allows us to tackle the most challenging restoration projects with precision and efficiency.
Dedicated to Our Community
As a proud member of the Jackson and DeKalb Counties community, we are deeply committed to serving our neighbors. We understand the emotional and financial impact disasters can have, and we strive to provide compassionate and reliable services to help you recover and rebuild. Our local roots drive us to give back to the community that supports us, making a positive impact one property at a time.
We are proud members of the Fort Payne Chamber of Commerce, Mountain Lakes Chamber of Commerce, Rainsville Chamber of Commerce, and Henagar Chamber of Commerce.
Our History
SERVPRO of Jackson and DeKalb Counties has been serving the community for years, earning the trust of countless clients through our unwavering dedication to quality and customer satisfaction. Our history is rich with stories of successful restorations and satisfied customers who have come to rely on us in their times of need.
Our Commitment to You
Our commitment is simple: to restore your property to its pre-damaged state with as little disruption as possible. We understand the stress and uncertainty that come with property damage, and our compassionate team is here to guide you through the restoration process. From our rapid response times to our meticulous attention to detail, we are dedicated to making your experience with SERVPRO of Jackson and DeKalb Counties seamless and reassuring.
Contact Us
If you are faced with a disaster, don't hesitate to reach out to the experts at SERVPRO of Jackson and DeKalb Counties. Our team is 'Here to Help' with 24/7 Emergency Services, providing prompt and professional service you can count on. Trust us to handle your restoration needs with care and expertise, and let us help you make it "Like it never even happened." For more information or to schedule a service, call us today.
