We used SERVPRO on for many weeks this spring due to heavy rain and flooding in our basement, and throughout the flooding their service has been excellent. Their 24-hour emergency response has been extremely valuable. Even during major rain events when they were dealing with a significant volume of customers and emergency calls, their team was prompt, professional, and responsive. They helped us significantly with the water damage in our basement and did a great job communicating with us throughout the process. Their customer service has always been excellent, and we really appreciated how quickly they responded when we needed help. Based on our experiences, I would highly recommend SERVPRO to anyone dealing with flooding, water damage, or an emergency restoration situation.

We had an excellent experience with SERVPRO after our basement experienced a flood. From the very beginning, their service was incredibly prompt, professional, and efficient. They responded quickly, arrived when they said they would, and immediately got to work assessing the damage and putting a plan in place. Every staff member we dealt with was knowledgeable, friendly, and professional. They took the time to explain what they were doing and why, which gave us a lot of confidence throughout the process. Their team worked efficiently and clearly knew exactly what they were doing. We were also very impressed with the equipment SERVPRO used. It was professional-grade and worked extremely well to dry out the affected areas and minimize further damage. A stressful situation like a basement flood can be overwhelming, but SERVPRO’s quick response, expertise, and professionalism made the entire process much easier for us. We would highly recommend SERVPRO to anyone who needs restoration services. Thank you to the entire team for the outstanding service!

Christian and his crew did a great job demoing our floors and dry wall. He was very thorough in checking for mold and keeping the area clean during and after.

My Mother's house was flooded twice in a matter of a week. After phoning her insurance broker, we were assigned a restoration company, who said they could not make it for a couple of days. My Mom's neighbor gave us Servpro's number because they started their restoration immediately. I phoned Chris the next morning, and he arrived that afternoon. He gave us a fair and reasonable estimate. Upon accepting the quote, Chris has a crew removing the rugs withing hours. The crew did a wonderful job. Experiencing a second flood within days, Chris's honesty in handling this flood was impressive. What makes ServPro good, is their credibility. We look forward to working with them in repairing the basement.

Servpro came to our Tesla Edmonton location on the west side overnight to work on flooding from a storm yesterday. Great work! James Lafferty was polite, friendly, and knowledgable. Really appreciate the quick response and work provided!

Posting for Rita K - “I had an outstanding experience with Servpro! My basement recently flooded, which was an incredibly stressful situation, but James stepped in and saved the day. He immediately coordinated the response and sent help to my home without delay. Danielle and Tory also provided expert advice and proved themselves to be true specialists in the restoration business for the Parkview area of Edmonton. Their technical knowledge, rapid response, and professionalism turned a nightmare situation around. I highly recommend James, Danielle, Tory, and the entire Servpro team!"

We ( Sunny View Child Development Centre) had been pleased for Servpro to take care of our walls against the mold in our centre. Everyone was very respectful, orginized, promt and friendly. The quality of work is amazing. We would love to use that service again. Thanks to Servpro!!!

I had a great experience with ServPro - Edmonton Branch. Geoff kept us informed throughout the process and was available to answer questions. Their final walk through photos were very detailed and helpful as I was unable to attend in person. His team, including Will & Tom, did a great job throughout. They were personable and had a good attitude. Would recommend them in the future.