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Randy & Marlo Ray

Meet Our Team

All it takes is one call to SERVPRO of Fond Du Lac and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Fond Du Lac

Meet our Team. Here to Help 24/7
  • Kyle, team member at SERVPRO of Fond Du Lac

    Kyle

    Kyle is our Project Manager and Trainer, bringing extensive restoration experience and multiple industry certifications to every project. With years of hands-on expertise in water, fire, and storm damage recovery, he ensures each job is completed safely, efficiently, and to the highest standards. Kyle also leads team training and development, sharing his knowledge to uphold our commitment to quality and professionalism.

  • Nick, team member at SERVPRO of Fond Du Lac

    Nick

    Nick is our Senior Construction Project Manager, bringing years of construction experience and IICRC certification to his leadership role. He oversees every rebuild and restoration project with a focus on quality, budget management, and on-time completion. Nick also works closely with insurance providers to ensure a seamless, transparent process for every client.

  • Carissa, team member at SERVPRO of Fond Du Lac

    Carissa

    Carissa is our Shared Services Manager, focused on maintaining accuracy, consistency, and quality across all restoration projects. She ensures that work meets IICRC and company standards, oversees documentation, and monitors process compliance. With a strong eye for detail and dedication to excellence, Carissa helps ensure every job is completed to the highest level of professionalism.

  • Alexander, team member at SERVPRO of Fond Du Lac

    Alexander

    Alexander is a dedicated Restoration Technician who combines technical skill with excellent customer service. He plays a key role in restoring homes and businesses after water, fire, or storm damage, ensuring every step is handled safely and efficiently. With his professionalism and attention to detail, Alexander helps clients feel informed, supported, and confident throughout the restoration process.

  • Becky, team member at SERVPRO of Fond Du Lac

    Becky

    Becky is our Finance Manager, overseeing all billing and financial processes with accuracy and transparency. She works closely with customers and team members to ensure each project is handled smoothly from start to finish. Known for her professionalism and approachable nature, Becky is committed to delivering clear communication and exceptional customer care every step of the way.

  • Melissa, team member at SERVPRO of Fond Du Lac

    Melissa

    Melissa is our Job File Coordinator, ensuring every detail of each project is accurately tracked and documented. She works closely with customers, insurance adjusters, and providers to keep communication clear and claims moving smoothly. With her organization and attention to detail, Melissa helps each restoration job stay on schedule and ensures a stress-free experience for clients.

  • Dave, team member at SERVPRO of Fond Du Lac

    Dave

    Dave serves as both a Restoration Technician and Warehouse Manager, keeping operations organized and efficient. He maintains the warehouse, manages equipment readiness, and supports field teams to ensure quick response times. In the field, Dave applies his restoration expertise and strong work ethic to help property owners recover from water, fire, and storm damage with care and precision.

  • Ashley, team member at SERVPRO of Fond Du Lac

    Ashley

    Ashley is our Construction Coordinator, dedicated to keeping projects organized and customers informed from start to finish. She manages communication between clients, crews, and insurance providers to ensure accuracy and efficiency throughout each phase. With her attention to detail and commitment to excellent customer service, Ashley helps make every restoration and rebuild process smooth and on budget.

About Us

RESTORATION IN FOND DU LAC

When fire, water, flood, or storm damage affects your home or business in Fond du Lac or nearby areas, a quick and professional response is essential. SERVPRO of Fond du Lac provides fast, reliable fire damage cleanup, water and flood damage restoration, and storm recovery services for both residential and commercial properties.

Our restoration specialists bring advanced training, IICRC certifications, and real-world experience to every job. Using professional-grade equipment and proven techniques, our team handles moisture detection, structural drying, soot and smoke cleanup, and odor removal with precision and care.

We understand that property damage can disrupt your life and livelihood. That’s why we emphasize rapid response, clear communication, and quality workmanship from start to finish. Whether it’s a flooded basement, burst pipe, or smoke and fire damage, our professionals are available 24/7 to restore your property efficiently and safely.

Locally owned and operated, SERVPRO of Fond du Lac proudly serves homeowners and businesses throughout Fond du Lac and the surrounding communities. When disaster happens, you can count on our trained restoration experts for the speed, expertise, and professionalism needed to bring your property back to its best condition.

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Randy & Marlo Ray

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.