Randy & Marlo Ray
Randy & Marlo Ray
Owners of SERVPRO of Fond Du Lac

Meet Our Team

All it takes is one call to SERVPRO of Fond Du Lac. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Fond Du Lac
Our Google Reviews
(920) 581-4011
4.9
(27 reviews)
Meet our Team. Here to Help 24/7
  • Thomas, team member at SERVPRO of Fond Du Lac

    Thomas

    As General Manager for our Minnesota and Wisconsin locations, Thomas leads operational excellence, strengthens team performance, and ensures consistent, high-quality service standards across both markets.

  • Alex, team member at SERVPRO of Fond Du Lac

    Alex

    As a Crew Chief, Alex leads restoration crews on job sites, ensuring mitigation work is completed safely, efficiently, and to SERVPRO standards. He supports both residential and commercial customers during water, fire, and storm emergencies.

  • Tray, team member at SERVPRO of Fond Du Lac

    Tray

    Tray one of our Crew Chiefs oversees restoration projects from start to finish, guiding his team through mitigation and cleanup with strong leadership and attention to detail. He is committed to delivering efficient, high-quality service to both residential and commercial customers.

  • Carissa, team member at SERVPRO of Fond Du Lac

    Carissa

    Carissa is our Shared Services Manager, focused on maintaining accuracy, consistency, and quality across all restoration projects. She ensures that work meets IICRC and company standards, oversees documentation, and monitors process compliance. With a strong eye for detail and dedication to excellence, Carissa helps ensure every job is completed to the highest level of professionalism.

  • Melissa, team member at SERVPRO of Fond Du Lac

    Melissa

    Melissa is our Job File Coordinator, ensuring every detail of each project is accurately tracked and documented. She works closely with customers, insurance adjusters, and providers to keep communication clear and claims moving smoothly. With her organization and attention to detail, Melissa helps each restoration job stay on schedule and ensures a stress-free experience for clients.

  • Nick, team member at SERVPRO of Fond Du Lac

    Nick

    Nick is our Senior Construction Project Manager, bringing years of construction experience and IICRC certification to his leadership role. He oversees every rebuild and restoration project with a focus on quality, budget management, and on-time completion. Nick also works closely with insurance providers to ensure a seamless, transparent process for every client.

  • Ashley, team member at SERVPRO of Fond Du Lac

    Ashley

    Ashley is our Construction Coordinator, dedicated to keeping projects organized and customers informed from start to finish. She manages communication between clients, crews, and insurance providers to ensure accuracy and efficiency throughout each phase. With her attention to detail and commitment to excellent customer service, Ashley helps make every restoration and rebuild process smooth and on budget.

  • Becky, team member at SERVPRO of Fond Du Lac

    Becky

    Becky is our Finance Manager, overseeing all billing and financial processes with accuracy and transparency. She works closely with customers and team members to ensure each project is handled smoothly from start to finish. Known for her professionalism and approachable nature, Becky is committed to delivering clear communication and exceptional customer care every step of the way.

What our
customers are saying

Alex did an awesome job taking care of the mold in our basement. He was professional, kind and knowledgeable about mold remediation. He was easy to work with and took great care to clean up after he was done.

Alison Capoyianes

Alex was very kind and knowledgeable. Mold removal and remediation were done quickly and efficiently!

Denise

Alex did a great job remediating our mold problem, he worked quickly and kept us well informed of what he was doing throughout the job.

Katey Fellwock

I couldn’t be happier with the service from Servpro. They were extremely affordable and timely on getting back to me (called on Saturday morning, they were there Sunday morning!). Alex and Adriana did a fantastic job. My carpet hasn’t been this clean in a very long time!!! 10/10 recommend!

Emma S

I wanted to take a moment to recognize Team Ray for the outstanding work you’ve been doing to support our local SERVPRO team following the recent storm in Bloomington, IL. From start to finish, Martell and Allen did a wonderful job, and their professionalism and dedication were greatly appreciated. Yesterday, Adrianna and Darius came out for a pickup, and despite having a three-hour drive ahead of them, Darius went above and beyond by taking the time to move the debris that had been hauled out of my basement from beside my garage to the curb so the city could pick it up. That small gesture truly stood out to me. The bags and debris were too heavy for my wife and me to move ourselves, so I’m genuinely grateful that Darius took the extra time and effort to help us out. It’s acts of kindness and going the extra mile like this that make a lasting impression. Please make sure Darius, Adrianna, Martell, and Allen know how much their hard work and professionalism are appreciated. Thank you, Team Ray, for everything you’ve done to help our community during this storm.

Carl B

AJ came out to assist with the emergency loss, and Darius and Tray followed up afterward. They were a great help throughout the process, communicated properly and kept me very informed. I truly appreciate the professionalism and support from the entire team!

Jabril M

Martell and Darius did an outstanding job addressing the mold issue in my basement. From the moment they arrived, they were professional, courteous, and knowledgeable. They took the time to explain the process and made sure I understood what needed to be done. After thoroughly scrubbing the walls, Darius recognized that additional steps were necessary to properly address the situation. He immediately contacted his PM, Tray, who was extremely helpful in guiding him through the next steps and ensuring everything was handled correctly. I couldn’t be happier with the service I received. Martell, Darius, and Tray were a great team, and their professionalism, communication, and dedication truly stood out. I highly recommend this crew to anyone in need of their services!

Cindy H

I am extremely impressed with how quickly Darius , Aj and Amir came and completed the job. I initially expected it to take a few days, but they were able to get everything done in just one day! I couldn’t be happier with the results and their efficiency. I also want to thank Tray for being so helpful and informative during the inspection. He took the time to explain everything clearly and made sure I had the information I needed. Thank you all for your excellent service and professionalism. I truly appreciate the entire team!

Karen Pujals

Darius and AJ came to service my mother in laws home that was affected by the tornado in Menasha , WI , they came to do what they called was a “ Moisture Map” in several rooms , and I must say they were very professional, and great people too be around ! I also liked how if it was anything they were uncertain of they contacted their PM Tray , and he was very helpful himself ! Great guys and great workers !

Robert O'Lienski

About Us

RESTORATION IN FOND DU LAC

When fire, water, flood, or storm damage affects your home or business in Fond du Lac or nearby areas, a quick and professional response is essential. SERVPRO of Fond du Lac provides fast, reliable fire damage cleanup, water and flood damage restoration, and storm recovery services for both residential and commercial properties.

Our restoration specialists bring advanced training, IICRC certifications, and real-world experience to every job. Using professional-grade equipment and proven techniques, our team handles moisture detection, structural drying, soot and smoke cleanup, and odor removal with precision and care.

We understand that property damage can disrupt your life and livelihood. That’s why we emphasize rapid response, clear communication, and quality workmanship from start to finish. Whether it’s a flooded basement, burst pipe, or smoke and fire damage, our professionals are available 24/7 to restore your property efficiently and safely.

Locally owned and operated, SERVPRO of Fond du Lac proudly serves homeowners and businesses throughout Fond du Lac and the surrounding communities. When disaster happens, you can count on our trained restoration experts for the speed, expertise, and professionalism needed to bring your property back to its best condition.

Randy & Marlo Ray
Randy & Marlo Ray
Owners of SERVPRO of Fond Du Lac

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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