Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lacey

Our Google Reviews
(360) 438-2066
4.8
(78 reviews)

Service Areas

Olympia, WA | Yelm, WA | Tenino, WA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Lacey we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I had a pipe in the wall that was leaking and caused severe water damage in my spare bedroom, living room, and hallway. SERVPRO calls ahead, arrives on time, is professional and friendly and makes sure I understand everything. Thanks to James and Glenn who have been working at my house, they deserve this 5 star review.

Debbie M.
Olympia

I can't say enough about these Guys and Gals at SERVPRO. They were quick to respond to my water damaged bathroom. Brent was right out to check things over and give us information on what to expect and how much the water had actually damaged. John and Glenn were out on Monday morning to get things torn out, to be able to dry quickly. They are a great team! John kept us informed every step of the way. Why, how and when. Gustavo filled in for Glenn and they both are doing a great job. They are in constant contact with us on the progress daily and what needs to be done so everything is dried out properly. Samantha has kept our claim up to date with the Insurance and is taking care of everything, what a relief! I couldn't have gotten started with all of this, if it weren't for Lisa. Lisa has been there with me since day one and has always kept in touch. If I need anything, Lisa, Samantha and Brent are right there to find out. Thank you all for the great customer service and work. You all are the best.

Steve B.
Olympia

Had a surprise pipe leak and they came all the way to Fox Island to help us out. Amazing customer service with every new person that came each day and excellent communication when they would be arriving so we wouldn’t be sitting around. They got the job done and all is dry!! Thanks to Zack for educating us and being so efficient in your work!!! Highly recommend these people!

Anonymous
Puyallup

I would defiantly use SERVPRO again for any future needs. (hopefully not soon)  They did everything they said they would and more.  

Hannah
Puyallup

Five stars!

Stephane Contant
Puyallup

First time we had to use SERVPRO and are very happy with whole crew and office workers. The work for water heater water damage was really great work and cleaned up. Will use them again if we would need the company again.

Linda
Lacey

Luanne, Nicosia, Trenesse, Katy, Eduardo, Greg, Leuma, Eric, Darren, Arturo, Robert all did an amazing job taking care of our disaster. We have a very large home that had water damage affecting all three floors. It was basically an entire move out of all our furniture. They did things efficiently and with respect to my property. I woudnlt hesitate to call them again.

Colette Cuadrado
Lacey

Abe, Robert and Brent were incredibly professional and able to mitigate the water damage done to my home. Highly recommend.

Gari Skelton
Lacey

We experienced a leak from our upstairs shower that was noticed as water came dripping through our downstairs ceiling. We made contact with SERVPRO, they immediately dispatched a crew. Over the course of the next 5 days they remove saturated materials and dried the area.

We are very grateful for James & Moses Jr for their diligence and thoroughness. We also are great for the opportunity to work with their reconstruction team, Next Level Contracting.

We are very appreciative of their employees and subcontractors that are scrambling schedules to get our home restore before the holidays. All in, we are grateful for their experience and expertise in navigating this event and truly making it “like it never happened”.

Amanda C.
Olympia

I had a pipe in the wall that was leaking and caused severe water damage in my spare bedroom, living room, and hallway. SERVPRO calls ahead, arrives on time, is professional and friendly and makes sure I understand everything. Thanks to James and Glenn who have been working at my house, they deserve this 5 star review.

Debbie M.
Olympia

I can't say enough about these Guys and Gals at SERVPRO. They were quick to respond to my water damaged bathroom. Brent was right out to check things over and give us information on what to expect and how much the water had actually damaged. John and Glenn were out on Monday morning to get things torn out, to be able to dry quickly. They are a great team! John kept us informed every step of the way. Why, how and when. Gustavo filled in for Glenn and they both are doing a great job. They are in constant contact with us on the progress daily and what needs to be done so everything is dried out properly. Samantha has kept our claim up to date with the Insurance and is taking care of everything, what a relief! I couldn't have gotten started with all of this, if it weren't for Lisa. Lisa has been there with me since day one and has always kept in touch. If I need anything, Lisa, Samantha and Brent are right there to find out. Thank you all for the great customer service and work. You all are the best.

Steve B.
Olympia

Had a surprise pipe leak and they came all the way to Fox Island to help us out. Amazing customer service with every new person that came each day and excellent communication when they would be arriving so we wouldn’t be sitting around. They got the job done and all is dry!! Thanks to Zack for educating us and being so efficient in your work!!! Highly recommend these people!

Anonymous
Puyallup

I would defiantly use SERVPRO again for any future needs. (hopefully not soon)  They did everything they said they would and more.  

Hannah
Puyallup

Five stars!

Stephane Contant
Puyallup

First time we had to use SERVPRO and are very happy with whole crew and office workers. The work for water heater water damage was really great work and cleaned up. Will use them again if we would need the company again.

Linda
Lacey

Luanne, Nicosia, Trenesse, Katy, Eduardo, Greg, Leuma, Eric, Darren, Arturo, Robert all did an amazing job taking care of our disaster. We have a very large home that had water damage affecting all three floors. It was basically an entire move out of all our furniture. They did things efficiently and with respect to my property. I woudnlt hesitate to call them again.

Colette Cuadrado
Lacey

Abe, Robert and Brent were incredibly professional and able to mitigate the water damage done to my home. Highly recommend.

Gari Skelton
Lacey

We experienced a leak from our upstairs shower that was noticed as water came dripping through our downstairs ceiling. We made contact with SERVPRO, they immediately dispatched a crew. Over the course of the next 5 days they remove saturated materials and dried the area.

We are very grateful for James & Moses Jr for their diligence and thoroughness. We also are great for the opportunity to work with their reconstruction team, Next Level Contracting.

We are very appreciative of their employees and subcontractors that are scrambling schedules to get our home restore before the holidays. All in, we are grateful for their experience and expertise in navigating this event and truly making it “like it never happened”.

Amanda C.
Olympia

About Us

SERVPRO of Lacey

SERVPRO of Lacey Service Area: Olympia, Yelm, Tenino

Expert Restoration and Cleaning Services in Lacey, WA

SERVPRO of Lacey is your local leader in restoration and cleaning services. Whether you need water damage restoration, fire damage repair, or mold remediation in Olympia, Yelm, Tenino, or surrounding areas, our highly-trained team is ready to help. As a locally owned business, we provide 24/7 emergency services to both residential and commercial properties, ensuring we respond faster to any size disaster.

Why Choose SERVPRO of Lacey?

  • 24-Hour Emergency Restoration Services
  • Advanced Cleaning and Restoration Technology
  • The #1 Choice in Cleanup and Restoration
  • Quick Response to Storm, Water, Fire, and Mold Damage

Comprehensive Services Offered:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Commercial Restoration
  • Specialty and COVID Cleaning
  • General Cleaning

Additional Services Include:

  • Air Duct and HVAC Cleaning
  • Biohazard and Crime Scene Cleanup
  • Carpet and Upholstery Cleaning
  • Virus/Pathogen Cleaning
  • Document Restoration
  • Odor Removal
  • Roof Tarping and Board-Up
  • Vandalism and Graffiti Cleanup

Serving Olympia, Yelm, and Tenino with Professional Restoration Services

When your property faces damage from water, fire, storms, or mold, count on SERVPRO of Lacey to provide immediate, expert restoration. Available 24/7, 365 days a year, including holidays.

Discover more about our restoration services or join our team today!

About SERVPRO of Lacey: Expert Restoration Services in Lacey, WA

When your home or business in Lacey, Tenino, or Yelm is affected by storms, water, fire, or mold damage, SERVPRO of Lacey is here for you 24/7, 365 days a year—even on holidays! Our dedicated team of certified restoration professionals is ready to respond to any size disaster, ensuring your property is restored to pre-damage condition as quickly as possible.

Why Choose SERVPRO of Lacey?

  • Available 24/7, including weekends and holidays
  • Trained and certified professionals in property damage restoration
  • Advanced restoration techniques and equipment
  • Proudly serving the Tenino, Yelm, and Olympia areas

Our team undergoes extensive initial and ongoing training at SERVPRO’s corporate training facility, along with regular IICRC-industry certifications, so you can have peace of mind knowing we have the knowledge and expertise to handle any restoration project. Whether it's storm damage, flooding, fire damage, or even biohazard and vandalism cleanup, we are proud to support our local community with reliable, professional services.

Our Restoration Services:

  • Water Damage Restoration
  • Fire & Smoke Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Commercial Restoration
  • Construction and Remodeling
  • Specialty and General Cleaning Services

Certifications:

  • IICRC Certified Firm
  • Water Damage Restoration Technician (WRT)
  • Fire & Smoke Damage Restoration Technician (FSRT)
  • Applied Microbial Remediation Technician (AMRT)
  • Journeyman Water Restorer (JWR)
  • Carpet Cleaning Technician (CCT)
  • Odor Control Technician (OCT)
  • Upholstery & Fabric Cleaning Technician (UFT)
  • Carpet Repair & Reinstallation Technician (RRT)
  • Applied Structural Drying Technician (ASD)
  • Health and Safety Technician (HST)
  • Lead-Based Paint Activities and Renovation (RRRP)

If your property has been damaged or you have any questions about our services, don’t hesitate to reach out to SERVPRO of Lacey. We’re here to help restore your home or business quickly and professionally.

Quick Links:

  • View Jobs
  • Water Damage Services
  • Fire Damage Services
  • Cleaning Services
  • Construction & Remodeling
  • Commercial Services

Service Areas: Olympia, WA | Yelm, WA | Tenino, WA

Contact SERVPRO of Lacey today for expert restoration services!




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K. Doug & Kevin D. Friermuth

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.