Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Virginia Beach, Oceana, Dam Neck and Green Run

Our Google Reviews
(757) 431-1400
4.5
(184 reviews)

Service Areas

Virginia Beach, VA | Princess Anne, VA | Kings Grant, VA | Little Creek, VA | North Central, VA | Great Neck, VA | Landstown, VA | Shore Drive, VA | Town Center, VA | Green Run, VA | Pembroke, VA | Hilltop, VA | Diamond Springs, VA | Sandbridge, VA | Fort Story, VA | Independence Boulevard, VA | Oceanfront, VA | Camp Pendleton, VA | Back Bay, VA | Damneck, VA | Landstown Commons, VA | Pungo, VA | West Neck, VA | Oceana, VA | False Cape Landing, VA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Virginia Beach, Oceana, Dam Neck and Green Run we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Excellent customer service, were knowledgeable and very friendly. Will definitely recommend this team to other potential customers. Will only call SERVPRO of Virginia Beach for any future water damages. Thank you!

Alyssa W.
Virginia Beach

Thank you so much for your wonderful service during my time of "disaster." You are a superior company, organized and staffed by wonderful people.

Ann & Lloyd F.
NORFOLK

Your company was very prompt in assisting me with my water damage. I was very comforted with the technicians’ abilities to get the job done. I was also impressed with the clean up afterwards.

Candice S.
CHESAPEAKE

I was extremely satisfied with the team. The project manager was helpful along the whole way and made sure everything was done right. Thanks so much to him and SERVPRO of Virginia Beach for helping us in such a stressful situation. I don’t know what we would have done if it weren’t for you guys. Great Job!!!

Katherine M.
CHESAPEAKE

Absolutely the best! I have used them in my home and also at work. Always there when I need them. I never hesitate to refer my customers to them. Make sure you call the Virginia Beach office. They go where I need them, when I need them. They even rescued one of my commercial customers that had a huge leak in their office on Thanksgiving. Need I say more?

Waide
Virginia Beach

The technician was on time, completed an inspection of the problem, and gave me an idea of what to expect. The work was completed on time and the property was restored like it never happened. The office staff was very helpful on scheduling the work and handling the payment for the work and interfacing with the insurance company.

Robert C.
Virginia Beach

Great service. Showed up on time. Did everything as agreed. I would recommend them and use them again. Thank you for your all the work you did to resolve my problem.

Keith
Virginia Beach

Jason has been great to work with and I was so happy with their quick response time and professionalism.

Carol - Senior Property Manager
Virginia Beach

Have used before and, as usual, Superb Job! Highly recommend. They have saved me headache and turmoil.

Jack E.
Virginia Beach

Excellent customer service, were knowledgeable and very friendly. Will definitely recommend this team to other potential customers. Will only call SERVPRO of Virginia Beach for any future water damages. Thank you!

Alyssa W.
Virginia Beach

Thank you so much for your wonderful service during my time of "disaster." You are a superior company, organized and staffed by wonderful people.

Ann & Lloyd F.
NORFOLK

Your company was very prompt in assisting me with my water damage. I was very comforted with the technicians’ abilities to get the job done. I was also impressed with the clean up afterwards.

Candice S.
CHESAPEAKE

I was extremely satisfied with the team. The project manager was helpful along the whole way and made sure everything was done right. Thanks so much to him and SERVPRO of Virginia Beach for helping us in such a stressful situation. I don’t know what we would have done if it weren’t for you guys. Great Job!!!

Katherine M.
CHESAPEAKE

Absolutely the best! I have used them in my home and also at work. Always there when I need them. I never hesitate to refer my customers to them. Make sure you call the Virginia Beach office. They go where I need them, when I need them. They even rescued one of my commercial customers that had a huge leak in their office on Thanksgiving. Need I say more?

Waide
Virginia Beach

The technician was on time, completed an inspection of the problem, and gave me an idea of what to expect. The work was completed on time and the property was restored like it never happened. The office staff was very helpful on scheduling the work and handling the payment for the work and interfacing with the insurance company.

Robert C.
Virginia Beach

Great service. Showed up on time. Did everything as agreed. I would recommend them and use them again. Thank you for your all the work you did to resolve my problem.

Keith
Virginia Beach

Jason has been great to work with and I was so happy with their quick response time and professionalism.

Carol - Senior Property Manager
Virginia Beach

Have used before and, as usual, Superb Job! Highly recommend. They have saved me headache and turmoil.

Jack E.
Virginia Beach

About Us

Robert and Margaret Simeone (Bob and Beth) opened the SERVPRO of Virginia Beach franchise in 1991. After nearly 30 years, this family ran business is now led by the second generation; the Simeone's daughters, Anna Cheracles and Katie Bolin.

SERVPRO of Virginia Beach takes great pride in being a part of the Virginia Beach community. We understand that communities like ours hold America together. We want to do our part to ensure the Virginia Beach community thrives by helping those less fortunate, keeping the area safe and making our community the best it can be.

SERVPRO of Virginia Beach understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Immediate emergency mitigation services can reduce damages, diminish or eliminate the loss by reducing the impact and shorten the associated inconveniences. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our highly trained technicians follow industry standards to provide a more consistent, refined and scientific drying process to each job. From initial and ongoing training to regular IICRC-industry certification, our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,700 qualified franchises, no damage is too large or too small for SERVPRO of Virginia Beach.

Margaret Simeone, Anna Cheracles, Katherine Bolin
Margaret Simeone, Anna Cheracles, Katherine Bolin
Owners of SERVPRO of Virginia Beach, Oceana, Dam Neck and Green Run

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.