Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Montgomery & Pulaski Counties
Service Areas
Need Water Removal or Flood Cleanup?
Here at SERVPRO of Montgomery & Pulaski Counties, we understand when you call us following the discovery of water damage, you may be feeling confused, stressed, and vulnerable. When your Montgomery County home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. The water removal and water cleanup process is completed by our highly-trained technicians who will document the drying process. This validates that your property has been dried properly and thoroughly. We specialize in water damage restoration, in fact, it is the cornerstone of our business! When you call into our office, you will be greeted by our wonderful office staff who is prepared to start helping you immediately. Whether it is letting you know the protocol to follow until help arrives, scheduling an estimate, or going over details, our staff is knowledgeable and ready to assist you in any way!
Please follow the tips outlined in our Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Montgomery & Pulaski Counties helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Montgomery & Pulaski Counties is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Ice split a pipe and water poured into our downstairs and spread through every room. It was after 4 p.m. when we noticed it and my first thought was that I probably could not get anyone to come out and help me until the next day. The contractor who had done all the remodeling throughout our house just a few years earlier said to call SERVPRO. Even though we live in the mountains more than an hour away from SERVPRO's facility, their crisis team (Robert and Kristy) was out here within a couple of hours and worked straight through until about 2 a.m. sucking up water and mitigating the damage. Starting early the next morning Matt, the person who would be taking the lead on our situation, and his assistant Hume were here and worked all day to remediate the problems. Tony, the production manager, came to assess the scope of the situation, and helped ease my mind about working with the insurance company. Matt was here every day after that for varying periods of time to assess the progress and do what was next on their protocol. I was very impressed with the science that was used to optimize the drying out process. Each person involved in my mess was just as professional as they could be and created an atmosphere of calming confidence that everything would be okay. SERVPRO's part of the restoration is complete and I could not be happier with their services and the people who provided them, especially Matt. Thank you.
On 1/19 my dishwasher flooded our main level of our house leaking into the ceiling in the garage. Since this, SERVPRO has been wonderful they are professional, courteous and very helpful through this process. Ladies came in to pack for me which I truly appreciate each and everyone of this group of people.
Carolyn Gearhart went above and beyond in working with us to set up services in a time frame that we could work with. She sent representatives that were well trained and knowledgeable and the service teams were not only thorough but considerate and courteous. Carolyn and her team are and were outstanding representatives of your company and should be recognized as true assets for the services and customer relations they provided.
We are extremely pleased with the way everything was handled. Mike Bogan came in and accessed the damage and explained what needed to be done and what the cost would be. The work was done quickly and very efficiently. The carpet could not be saved so the crew took it up and disposed of it They then cleaned and disinfected all of the area and put heaters around to blow and dry everything. The crew was very courteous and polite and explained what they were doing and why. As the crew was working they found a couple of items that had not been noticed before and they took care of them, also. They followed up to make sure everything was drying and checked back over a few days. Mike Bogan brought HVAC specialist in to check the system and the ducts to be sure nothing had been overlooked. Once again, I cannot stress how pleased we are with everything and feel the cost was very reasonable. If anyone wants to contact me about the quality of the work and the people overall, please feel free to give them my information
Kevin and his team did an AWESOME job on my basement! I had black mold EVERYWHERE! They removed all the items with black mold and COMPLETELY cleaned the basement. It looks AWESOME! They are professional, friendly and courteous. I would highly recommend them! They are knowledgeable and know what they are doing!
I just want to express both women who came to help me in my clean up! They both was professional and was concerned about making sure that I was satisfied and making me feel comfortable! Also all the other individuals that I have spoken too and have had contact with are so professional! What a superior crew that are in the Roanoke area!!!
Thank you Dakota and Cindy and Robbie for saving my floors after the washer made a flood. Dakota and Cindy worked hard for us for a week to dry out our beautiful wide plank pine floors. They kept it light and fun and were a real joy to have in my home. SERVPRO came through for us. Give thanks
Excessive rainfall produced a steady stream of water which ended up in my basement. Existing drains were overwhelmed with the situation, and I ended up 4 feet of water and extensive damage to the contents of the area. SERVPRO was on the job promptly and have worked diligently to correct the damage.
A neighbor gave me their number, and my call was answered promptly. Kevin came out and explained the plan to be implemented by his staff. Each person who has been here has been efficient and polite. I am elderly and have appreciated their helpfulness so much.
I have looked forward to seeing your green service trucks arrive daily to bring your staff to remedy my BIG problem. I have shared my story with family and friends. I would recommend your services to any who are in need of such.
About Us
SERVPRO of Montgomery & Pulaski Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Montgomery & Pulaski Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Montgomery & Pulaski Counties can also mitigate mold and mildew from your home or business, as well as provide trauma and crime scene cleanup services. SERVPRO of Montgomery & Pulaski Counties is a NADCA certified firm providing both residential and commercial ductwork and dryer vent cleaning.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Montgomery & Pulaski Counties.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
