
Meet Our Team
All it takes is one call to SERVPRO of Montgomery & Pulaski Counties. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of Montgomery & Pulaski Counties
![SERVPRO Team, team member at SERVPRO of Montgomery & Pulaski Counties]()
SERVPRO Team
Team Mongan
![Kayla Henson, team member at SERVPRO of Montgomery & Pulaski Counties]()
Kayla Henson
Kayla Henson is Co-Owner here at SERVPRO of Roanoke. She first started with our team in 2010 routing for our marketing team while she attended college. After graduating from Radford in 2014, Kayla came on as our HR Manager, and then later added Marketing Manager to that title and most recently Co-Owner. She is our go-to lady around the office, and she is always willing to lend a helping hand!
![Quinn Mongan ll, team member at SERVPRO of Montgomery & Pulaski Counties]()
Quinn Mongan ll
Meet our Co Owner Quinn Mongan II. Quinn is a second generation owner and has been pivotal in its continued success. He has helped to manager our Reconstruction Team and most recently our Fire Production Team.
![Julie Wilburn, team member at SERVPRO of Montgomery & Pulaski Counties]()
Julie Wilburn
Julie is our Office Manager here at SERVPRO of Roanoke. She is in charge of all office operations and she is the storm team coordinator in the event that disaster strikes our area. Julie previously worked in the insurance industry and is IICRC Water, Fire & Smoke Restoration, Odor Control certified, as well as ECTP certified in crew, water, and fire! Julie is the first one in the office and usually the last one to leave…Needless to say, she has been a great asset to SERVPRO.
![Cameka Manns, team member at SERVPRO of Montgomery & Pulaski Counties]()
Cameka Manns
Team Member since 2020
![Ivana Savany , team member at SERVPRO of Montgomery & Pulaski Counties]()
Ivana Savany
Team member since 2026
![Tami Kimberlin, team member at SERVPRO of Montgomery & Pulaski Counties]()
Tami Kimberlin
Tami Kimberlin is a Job File Coordinator at SERVPRO of Roanoke.
![Julie Vest , team member at SERVPRO of Montgomery & Pulaski Counties]()
Julie Vest
Team member since 2018
![Talethia Nance, team member at SERVPRO of Montgomery & Pulaski Counties]()
Talethia Nance
Talethia Nance is our Warehouse Supervisor. You can find "T" in the warehouse managing the cleaning department that takes care of all soft contents, furniture, laundry and collectibles. Talethia oversee's the inventory and cleaning of incoming contents as well as insuring all items are cleaned to our standards of excellence. She then oversee's the repacking of items cleaned and keeps them until they can be put back into a clients home, "Like it never even happened.®;"
![Josh Davis , team member at SERVPRO of Montgomery & Pulaski Counties]()
Josh Davis
Team Member since 2025
![Matt Collins, team member at SERVPRO of Montgomery & Pulaski Counties]()
Matt Collins
Team member since 2005
![Christine Cochran , team member at SERVPRO of Montgomery & Pulaski Counties]()
Christine Cochran
Team Member since 2014
![Casey Speck , team member at SERVPRO of Montgomery & Pulaski Counties]()
Casey Speck
Team member since 2025
![Aaron Martin, team member at SERVPRO of Montgomery & Pulaski Counties]()
Aaron Martin
Team member since 2022
![Stephanie Vargas , team member at SERVPRO of Montgomery & Pulaski Counties]()
Stephanie Vargas
Team member since 2022
![Brad Potter, team member at SERVPRO of Montgomery & Pulaski Counties]()
Brad Potter
Team Member since 2026
![Bill Lester , team member at SERVPRO of Montgomery & Pulaski Counties]()
Bill Lester
Team member since 2021
![Jason Poff, team member at SERVPRO of Montgomery & Pulaski Counties]()
Jason Poff
Team member since 2024
![Erin Griffin, team member at SERVPRO of Montgomery & Pulaski Counties]()
Erin Griffin
Team member since 2026
![Clark Goodman, team member at SERVPRO of Montgomery & Pulaski Counties]()
Clark Goodman
Team member since 2025
![Dustin Riggins, team member at SERVPRO of Montgomery & Pulaski Counties]()
Dustin Riggins
Team member since 2022
![Zach Muchler , team member at SERVPRO of Montgomery & Pulaski Counties]()
Zach Muchler
Team member since 2024
![Makenzie Stovall, team member at SERVPRO of Montgomery & Pulaski Counties]()
Makenzie Stovall
Team member since 2026
![Jonathan Jackson , team member at SERVPRO of Montgomery & Pulaski Counties]()
Jonathan Jackson
Team Member since 2024
![Alex Gustus, team member at SERVPRO of Montgomery & Pulaski Counties]()
Alex Gustus
Team Member since 2025
![Chris Dangerfield, team member at SERVPRO of Montgomery & Pulaski Counties]()
Chris Dangerfield
Team Member since 2025
![Andrew Stark, team member at SERVPRO of Montgomery & Pulaski Counties]()
Andrew Stark
Team Member since 2024
![Brayden Woodie , team member at SERVPRO of Montgomery & Pulaski Counties]()
Brayden Woodie
Team Member since 2026
![Manuel Torres , team member at SERVPRO of Montgomery & Pulaski Counties]()
Manuel Torres
Team Member since 2020
![Deidre Brewer, team member at SERVPRO of Montgomery & Pulaski Counties]()
Deidre Brewer
Team Member since 2026
![Sean Seifert, team member at SERVPRO of Montgomery & Pulaski Counties]()
Sean Seifert
Team Member since 2025
![Chataun Courts , team member at SERVPRO of Montgomery & Pulaski Counties]()
Chataun Courts
Team Member since 2026
![Michelle Edwards , team member at SERVPRO of Montgomery & Pulaski Counties]()
Michelle Edwards
Team Member since 2023
![Derrick Tiurnstall, team member at SERVPRO of Montgomery & Pulaski Counties]()
Derrick Tiurnstall
Team Member since 2025
![Kari Bott , team member at SERVPRO of Montgomery & Pulaski Counties]()
Kari Bott
Team member since 2022
![Andrew Thomas , team member at SERVPRO of Montgomery & Pulaski Counties]()
Andrew Thomas
Team member since 2023
![Dakota Jones , team member at SERVPRO of Montgomery & Pulaski Counties]()
Dakota Jones
Team member since 2014
![Allison Davis , team member at SERVPRO of Montgomery & Pulaski Counties]()
Allison Davis
Team member since 2021
![Cindy Campbell, team member at SERVPRO of Montgomery & Pulaski Counties]()
Cindy Campbell
Team member since 2016
![Nastasha Ramirez , team member at SERVPRO of Montgomery & Pulaski Counties]()
Nastasha Ramirez
Team member since 2026
![Lucas Dodson, team member at SERVPRO of Montgomery & Pulaski Counties]()
Lucas Dodson
Team member since 2024
![Shelby Greer, team member at SERVPRO of Montgomery & Pulaski Counties]()
Shelby Greer
Team member since 2017
![Matt Sprague , team member at SERVPRO of Montgomery & Pulaski Counties]()
Matt Sprague
Team member since 2025
![Shawn Willis , team member at SERVPRO of Montgomery & Pulaski Counties]()
Shawn Willis
Team member since 2019
![Robert Yates , team member at SERVPRO of Montgomery & Pulaski Counties]()
Robert Yates
Team member since 2014
![Stephanie Potter, team member at SERVPRO of Montgomery & Pulaski Counties]()
Stephanie Potter
Marketing team member since 2026
![German Resendiz, team member at SERVPRO of Montgomery & Pulaski Counties]()
German Resendiz
Team member since 2019
![Ashley Radford , team member at SERVPRO of Montgomery & Pulaski Counties]()
Ashley Radford
Team member since 2026
![Mike Hodges , team member at SERVPRO of Montgomery & Pulaski Counties]()
Mike Hodges
Team member since 2025
![Joey Hite , team member at SERVPRO of Montgomery & Pulaski Counties]()
Joey Hite
Team member since 2025
![Ryan Ward, team member at SERVPRO of Montgomery & Pulaski Counties]()
Ryan Ward
Team member since 2025
What our
customers are saying
SERVPRO of Roanoke to the rescue. Within an hour of my frantic call, they arrived and set up this equipment. Cindy, Shawn and Mylee are very knowledgeable and kind.
Great ,fast, really professional and they left the place cleaner than before.Great experience
They did an absolutely wonderful job… Amanda was very professional and very sweet! I would recommend her as a great employee and a great reference to clean My friends and families carpet!
After a disaster on our lake front level, SERVPRO did a fantastic job of cleaning up. They were fast and efficient. Once I had the repairs and renovations done, I still had work to finish when my furniture was returned. Robbie of SERVPRO sent Dakota and Cindy to help me finish the job. Those girls are awesome! It was truly a pleasure working with them.
My dad's vest was damaged in an accident resulting in his death. The vest was passed down to him from my grandfather. The vest was returned to me in better shape than before the accident, with no stains!
Thank you for the work you and your team did cleaning the MACDC building. It has new life!
SERVPRO is a huge supporter of the public safety community. Quinn Mongan and John Tutle are always seeking ways to advocate for professionals in law enforcement. While John is an our local SERVPRO business development manager, it is Quinn Mongan who makes it happen. Quinn is the owner of the company and is a strong advocate for kids and public safety. Quinn has supported the public safety/law enforcement community with scholarships for over four years.
Sharon Scott
Montgomery County Chamber of Commerce
Matt did a super job (cleaning our carpets) and was exceptionally pleasant.
Ice split a pipe and water poured into our downstairs and spread through every room. It was after 4 p.m. when we noticed it and my first thought was that I probably could not get anyone to come out and help me until the next day. The contractor who had done all the remodeling throughout our house just a few years earlier said to call SERVPRO. Even though we live in the mountains more than an hour away from SERVPRO's facility, their crisis team (Robert and Kristy) was out here within a couple of hours and worked straight through until about 2 a.m. sucking up water and mitigating the damage. Starting early the next morning Matt, the person who would be taking the lead on our situation, and his assistant Hume were here and worked all day to remediate the problems. Tony, the production manager, came to assess the scope of the situation, and helped ease my mind about working with the insurance company. Matt was here every day after that for varying periods of time to assess the progress and do what was next on their protocol. I was very impressed with the science that was used to optimize the drying out process. Each person involved in my mess was just as professional as they could be and created an atmosphere of calming confidence that everything would be okay. SERVPRO's part of the restoration is complete and I could not be happier with their services and the people who provided them, especially Matt. Thank you.
About Us
SERVPRO of Montgomery & Pulaski Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Montgomery & Pulaski Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Montgomery & Pulaski Counties can also mitigate mold and mildew from your home or business, as well as provide trauma and crime scene cleanup services. SERVPRO of Montgomery & Pulaski Counties is a NADCA certified firm providing both residential and commercial ductwork and dryer vent cleaning.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Montgomery & Pulaski Counties.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.



















































