Lisa R. Mongan, William Quinn Mongan II, Kayla Henson
Lisa R. Mongan, William Quinn Mongan II, Kayla Henson
Owners of SERVPRO of Montgomery & Pulaski Counties

Meet Our Team

All it takes is one call to SERVPRO of Montgomery & Pulaski Counties. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Montgomery & Pulaski Counties

Our Google Reviews
(540) 731-3080
4.7
(51 reviews)
Meet our Team. Here to Help 24/7
  • SERVPRO Team, team member at SERVPRO of Montgomery & Pulaski Counties

    SERVPRO Team

    Team Mongan

  • Kayla Henson, team member at SERVPRO of Montgomery & Pulaski Counties

    Kayla Henson

    Kayla Henson is Co-Owner here at SERVPRO of Roanoke. She first started with our team in 2010 routing for our marketing team while she attended college. After graduating from Radford in 2014, Kayla came on as our HR Manager, and then later added Marketing Manager to that title and most recently Co-Owner. She is our go-to lady around the office, and she is always willing to lend a helping hand!

  • Quinn Mongan ll, team member at SERVPRO of Montgomery & Pulaski Counties

    Quinn Mongan ll

    Meet our Co Owner Quinn Mongan II. Quinn is a second generation owner and has been pivotal in its continued success. He has helped to manager our Reconstruction Team and most recently our Fire Production Team.

  • Julie Wilburn, team member at SERVPRO of Montgomery & Pulaski Counties

    Julie Wilburn

    Julie is our Office Manager here at SERVPRO of Roanoke. She is in charge of all office operations and she is the storm team coordinator in the event that disaster strikes our area. Julie previously worked in the insurance industry and is IICRC Water, Fire & Smoke Restoration, Odor Control certified, as well as ECTP certified in crew, water, and fire! Julie is the first one in the office and usually the last one to leave…Needless to say, she has been a great asset to SERVPRO.

  • Cameka Manns, team member at SERVPRO of Montgomery & Pulaski Counties

    Cameka Manns

    Team Member since 2020

  • Ivana Savany , team member at SERVPRO of Montgomery & Pulaski Counties

    Ivana Savany

    Team member since 2026

  • Tami Kimberlin, team member at SERVPRO of Montgomery & Pulaski Counties

    Tami Kimberlin

    Tami Kimberlin is a Job File Coordinator at SERVPRO of Roanoke.

  • Julie Vest , team member at SERVPRO of Montgomery & Pulaski Counties

    Julie Vest

    Team member since 2018

  • Talethia Nance, team member at SERVPRO of Montgomery & Pulaski Counties

    Talethia Nance

    Talethia Nance is our Warehouse Supervisor. You can find "T" in the warehouse managing the cleaning department that takes care of all soft contents, furniture, laundry and collectibles. Talethia oversee's the inventory and cleaning of incoming contents as well as insuring all items are cleaned to our standards of excellence. She then oversee's the repacking of items cleaned and keeps them until they can be put back into a clients home, "Like it never even happened.®;"

  • Josh Davis , team member at SERVPRO of Montgomery & Pulaski Counties

    Josh Davis

    Team Member since 2025

  • Matt Collins, team member at SERVPRO of Montgomery & Pulaski Counties

    Matt Collins

    Team member since 2005

  • Christine Cochran , team member at SERVPRO of Montgomery & Pulaski Counties

    Christine Cochran

    Team Member since 2014

  • Casey Speck , team member at SERVPRO of Montgomery & Pulaski Counties

    Casey Speck

    Team member since 2025

  • Aaron Martin, team member at SERVPRO of Montgomery & Pulaski Counties

    Aaron Martin

    Team member since 2022

  • Stephanie Vargas , team member at SERVPRO of Montgomery & Pulaski Counties

    Stephanie Vargas

    Team member since 2022

  • Brad Potter, team member at SERVPRO of Montgomery & Pulaski Counties

    Brad Potter

    Team Member since 2026

  • Bill Lester , team member at SERVPRO of Montgomery & Pulaski Counties

    Bill Lester

    Team member since 2021

  • Jason Poff, team member at SERVPRO of Montgomery & Pulaski Counties

    Jason Poff

    Team member since 2024

  • Erin Griffin, team member at SERVPRO of Montgomery & Pulaski Counties

    Erin Griffin

    Team member since 2026

  • Clark Goodman, team member at SERVPRO of Montgomery & Pulaski Counties

    Clark Goodman

    Team member since 2025

  • Dustin Riggins, team member at SERVPRO of Montgomery & Pulaski Counties

    Dustin Riggins

    Team member since 2022

  • Zach Muchler , team member at SERVPRO of Montgomery & Pulaski Counties

    Zach Muchler

    Team member since 2024

  • Makenzie Stovall, team member at SERVPRO of Montgomery & Pulaski Counties

    Makenzie Stovall

    Team member since 2026

  • Jonathan Jackson , team member at SERVPRO of Montgomery & Pulaski Counties

    Jonathan Jackson

    Team Member since 2024

  • Alex Gustus, team member at SERVPRO of Montgomery & Pulaski Counties

    Alex Gustus

    Team Member since 2025

  • Chris Dangerfield, team member at SERVPRO of Montgomery & Pulaski Counties

    Chris Dangerfield

    Team Member since 2025

  • Andrew Stark, team member at SERVPRO of Montgomery & Pulaski Counties

    Andrew Stark

    Team Member since 2024

  • Brayden Woodie , team member at SERVPRO of Montgomery & Pulaski Counties

    Brayden Woodie

    Team Member since 2026

  • Manuel Torres , team member at SERVPRO of Montgomery & Pulaski Counties

    Manuel Torres

    Team Member since 2020

  • Deidre Brewer, team member at SERVPRO of Montgomery & Pulaski Counties

    Deidre Brewer

    Team Member since 2026

  • Sean Seifert, team member at SERVPRO of Montgomery & Pulaski Counties

    Sean Seifert

    Team Member since 2025

  • Chataun Courts , team member at SERVPRO of Montgomery & Pulaski Counties

    Chataun Courts

    Team Member since 2026

  • Michelle Edwards , team member at SERVPRO of Montgomery & Pulaski Counties

    Michelle Edwards

    Team Member since 2023

  • Derrick Tiurnstall, team member at SERVPRO of Montgomery & Pulaski Counties

    Derrick Tiurnstall

    Team Member since 2025

  • Kari Bott , team member at SERVPRO of Montgomery & Pulaski Counties

    Kari Bott

    Team member since 2022

  • Andrew Thomas , team member at SERVPRO of Montgomery & Pulaski Counties

    Andrew Thomas

    Team member since 2023

  • Dakota Jones , team member at SERVPRO of Montgomery & Pulaski Counties

    Dakota Jones

    Team member since 2014

  • Allison Davis , team member at SERVPRO of Montgomery & Pulaski Counties

    Allison Davis

    Team member since 2021

  • Cindy Campbell, team member at SERVPRO of Montgomery & Pulaski Counties

    Cindy Campbell

    Team member since 2016

  • Nastasha Ramirez , team member at SERVPRO of Montgomery & Pulaski Counties

    Nastasha Ramirez

    Team member since 2026

  • Lucas Dodson, team member at SERVPRO of Montgomery & Pulaski Counties

    Lucas Dodson

    Team member since 2024

  • Shelby Greer, team member at SERVPRO of Montgomery & Pulaski Counties

    Shelby Greer

    Team member since 2017

  • Matt Sprague , team member at SERVPRO of Montgomery & Pulaski Counties

    Matt Sprague

    Team member since 2025

  • Shawn Willis , team member at SERVPRO of Montgomery & Pulaski Counties

    Shawn Willis

    Team member since 2019

  • Robert Yates , team member at SERVPRO of Montgomery & Pulaski Counties

    Robert Yates

    Team member since 2014

  • Stephanie Potter, team member at SERVPRO of Montgomery & Pulaski Counties

    Stephanie Potter

    Marketing team member since 2026

  • German Resendiz, team member at SERVPRO of Montgomery & Pulaski Counties

    German Resendiz

    Team member since 2019

  • Ashley Radford , team member at SERVPRO of Montgomery & Pulaski Counties

    Ashley Radford

    Team member since 2026

  • Mike Hodges , team member at SERVPRO of Montgomery & Pulaski Counties

    Mike Hodges

    Team member since 2025

  • Joey Hite , team member at SERVPRO of Montgomery & Pulaski Counties

    Joey Hite

    Team member since 2025

  • Ryan Ward, team member at SERVPRO of Montgomery & Pulaski Counties

    Ryan Ward

    Team member since 2025


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What our
customers are saying

SERVPRO of Roanoke to the rescue. Within an hour of my frantic call, they arrived and set up this equipment. Cindy, Shawn and Mylee are very knowledgeable and kind. 

Patricia Lightner
Daleville

Great ,fast, really professional and they left the place cleaner than before.Great experience

Leonel Rosales
Christiansburg

They did an absolutely wonderful job… Amanda was very professional and very sweet! I would recommend her as a great employee and a great reference to clean My friends and families carpet!

Danielle Willis
Troutville

After a disaster on our lake front level, SERVPRO did a fantastic job of cleaning up. They were fast and efficient. Once I had the repairs and renovations done, I still had work to finish when my furniture was returned. Robbie of SERVPRO sent Dakota and Cindy to help me finish the job. Those girls are awesome! It was truly a pleasure working with them.

Jacque Anker
Salem

My dad's vest was damaged in an accident resulting in his death.  The vest was passed down to him from my grandfather.  The vest was returned to me in better shape than before the accident, with no stains!

Brittany Jackson
Roanoke

Thank you for the work you and your team did cleaning the MACDC building.  It has new life!

Melrose Adventist Child Development Center
Roanoke

SERVPRO is a huge supporter of the public safety community. Quinn Mongan and John Tutle are always seeking ways to advocate for professionals in law enforcement. While John is an our local SERVPRO business development manager, it is Quinn Mongan who makes it happen. Quinn is the owner of the company and is a strong advocate for kids and public safety. Quinn has supported the public safety/law enforcement community with scholarships for over four years.

Sharon Scott

Montgomery County Chamber of Commerce

Sharon Scott
Christiansburg

Matt did a super job (cleaning our carpets) and was exceptionally pleasant.

Linda
Salem

Ice split a pipe and water poured into our downstairs and spread through every room. It was after 4 p.m. when we noticed it and my first thought was that I probably could not get anyone to come out and help me until the next day. The contractor who had done all the remodeling throughout our house just a few years earlier said to call SERVPRO. Even though we live in the mountains more than an hour away from SERVPRO's facility, their crisis team (Robert and Kristy) was out here within a couple of hours and worked straight through until about 2 a.m. sucking up water and mitigating the damage. Starting early the next morning Matt, the person who would be taking the lead on our situation, and his assistant Hume were here and worked all day to remediate the problems. Tony, the production manager, came to assess the scope of the situation, and helped ease my mind about working with the insurance company. Matt was here every day after that for varying periods of time to assess the progress and do what was next on their protocol. I was very impressed with the science that was used to optimize the drying out process. Each person involved in my mess was just as professional as they could be and created an atmosphere of calming confidence that everything would be okay. SERVPRO's part of the restoration is complete and I could not be happier with their services and the people who provided them, especially Matt. Thank you.

Rebecca Yeager-Piazza
Floyd

About Us

SERVPRO of Montgomery & Pulaski Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Montgomery & Pulaski Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Montgomery & Pulaski Counties can also mitigate mold and mildew from your home or business, as well as provide trauma and crime scene cleanup services. SERVPRO of Montgomery & Pulaski Counties is a NADCA certified firm providing both residential and commercial ductwork and dryer vent cleaning.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Montgomery & Pulaski Counties.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Lisa R. Mongan, William Quinn Mongan II, Kayla Henson
Lisa R. Mongan, William Quinn Mongan II, Kayla Henson
Owners of SERVPRO of Montgomery & Pulaski Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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