A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Tyler and Palestine

Our Google Reviews
(903) 561-0168
4.7
(260 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Over a holiday weekend, James and crew were on-time, professional and treated you like neighbors. This worksite is totally clean. Hard to say how anyone could’ve done a better job.

Andy
Bullard

We called Serv-Pro because one of the apartments at our housing authority had been severely neglected by the previous tenants and had offensive odors due to smoking, neglect of pets, and very poor housekeeping over an extended period of time. Matt Pearson called me back promptly and scheduled a visit to our property site to assess our situation. Following the visit, Matt wrote up a thorough proposal for what repairs and remediation services were recommended to correct the unsanitary conditions and poor air quality, including prices for each of the services. Matt made it clear that Serv-Pro could provide all the necessary work, but we could also opt to do some of the work ourselves. We chose to do some of the less technical work (such as cleaning and painting) using our in-house staff, but authorized Serv-Pro do all of the more advanced work, such as air duct cleaning and air-cleaning and odor remediation. Austin, the crew chief, was assigned to carry out the work done by Serv-Pro, and he and his crew did an excellent job. Throughout the process, which involved several trips to our facility, Austin kept me informed of their schedule, including their times of arrival, estimated amount of time the work would take, and what type of work they planned to do on each trip. Throughout the process, all of our dealings with Serv-Pro were completely satisfactory and were conducted in a professional, but friendly and personable manner. This is company that is providing excellent customer service at a time when good customer service is a rare commodity. And we felt that their prices were very reasonable considering the quality and quantity of work they performed. I highly recommend Serv-Pro to anyone who needs the type of services they provide!

Banjodon
Bullard

Lonnie was very professional. He did excellent work always on time went out of his way to help this homeowner recovering from Ian. He comes highly recommended. Herb did a good job on the final inspection walk through. Would definitely ask for SERVPRO again and would recommend them as first choice.

Victor
Bullard

Excellent service & communication - Matt - Austin & Brigham did us a great job.

Jim
Bullard

In the midst of any disaster, it is so important to find a reliable , professional and trustworthy company. We found that with SERVPRO and their crew. Thank you to Lonie and James for being all of the above. You guys were awesome!

Sandra
Bullard

The SERVPRO employees: Austin, James, and Heather are truly experts. They made the damaged areas of my home look as if nothing ever happened. They were very respectful of our privacy and personal belongings. I also thank construction manager Kyle for coming out to look over what needed to be done at our home as well.

Frankie
Bullard

Great experience. They responded quickly - provided a quote and posted the as quoted - very professional crew

Steve W.
Bullard

The crew met me on short notice and worked quickly to remove the water so our Judi Ed’s could open the lobby on time. The follow up was daily until we dried out. Thanks and if needed will call again.

Danny C.
Tyler

Austin and his crew did an absolutely amazing job packing all of my things and loading them into pods! I was excited to find out that he would be the one to unpack all of my things as well. Austin, James and Andreas (and the 2 women that helped) were all so professional, efficient and courteous! You can tell that they all love their job and love working for SERVPRO! They made what could have been such an awful experience a stress-free and pleasant experience! I highly recommend SERVPRO and this wonderful team. My only suggestion is to give these guys a raise! They deserve it!

Michele
Bullard

About Us

While disasters are never planned, the restoration process doesn't have to be overwhelming. SERVPRO of Tyler is here to do the heavy lifting for you. Our highly trained professionals approach every job with passion and professionalism to plot a clear path forward to restoring your property. 

SERVPRO of Tyler is equipped to handle and disaster situation, from minor floods to kitchen fires and everything in between. We are committed to not just repairing the damage, but to fully restoring the affected area to protect your property from ongoing effects. If you live in Bullard, New Hope, Flint or the surrounding areas, you can call us for your disaster remediation needs anytime 24/7!

With extensive training in both residential and commercial restoration, our teams approach every job with a fresh perspective, developing customized strategies to get your home or business back to its original condition. We are committed to providing excellence in every single job, not matter how small. 

Whether your property has experienced a flood, fire, frozen pipe, or even the growth of mold, SERVPRO is standing by 24/7 to mobilize and restore your home or business. Give us a call today!

Derek & Gabrielle Shaw, Susan & Randy Meacham
Derek & Gabrielle Shaw, Susan & Randy Meacham
Owners of SERVPRO of Tyler and Palestine

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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