Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of Southeast El Paso / Butterfield
Our Google Reviews
(915) 234-2679
4.9
(195 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
195 Reviews
4.9
Leave Us A Review
Christal Ingram
9 days ago

Servpro did a great job helping with my water damage and cleanup! Carlos Jiménez assisted on two different occasions. He is very professional, friendly, a hard worker, and a great asset to the company. Really appreciate the communication, quick response, and excellent service!

Robin Bilbro
10 days ago

Our insurance contacted ServPro after I called them to report leaks in my ceiling after all the rain we had here in Las Cruces. Carlos Jimenez and Julio Ortega came out to check the water damage and to put a dehumidifier and some fans to start drying up the moisture. They came back the next day with Danny R. & Alyssa A. To start demolition. They all were polite, hardworking & knowledgeable. Carlos kept in touch with us daily to check on the progress. I highly recommend this group and hope whomever they send to do the repairs is as good of a team as these guys were.

alma Villanueva
26 days ago

(Translated by Google) Great job! Very clean and professional. Crew Chief: Carlos Jimenez Technicians: Eddie, Armando, and Vidal (Original) Muy buen trabajo! Muy limpio y profesional Crew chief: Carlos Jimenez Technicians:Eddie, Armando, and Vidal

cheryl funderburk
about 1 month ago

He did an outstanding job. I really appreciate all his hard work and he really made me feel comfortable. I didn’t have to worry about safety or theft or any of that but I really appreciate his service. Lance Tomasich

Jorge Grajeda
about 1 month ago

The Servpro cleaning team provided excellent service to our home and were very attentive and detailed orientated. Thanks to Monica, Alyssa, Victor, Eddie, Danny, Christina and Bobby for your help and assistance throughout this process.

Enrique Gomez
about 1 month ago

Isaac Heyward and his team Carlos Jimenez and Julio Ortega showed up and got to work asap. They are professional and knowledgeable. Through out the process they guided and informed us of all the steps and things to expect as we dealt with a water leak that destroyed multiple rooms in our home. They are ready with all the tools and technology needed to get the job done and will make you feel comfortable that what is being done is being done correctly.

Julio Gonzalez
about 2 months ago

Absolutely amazing team. Professional and diligent in their task. Came in and took care of everything to ensure my family is safe and headed in a good direction after water intrusion.

Laura Yee
about 2 months ago

I had a great experience with SERVPRO, especially with Carlos Jimenez, the Crew Chief. Carlos provided excellent service, communication, and professionalism throughout the entire process. We had a pipe leak that flooded our bedrooms, bathrooms, closets, and living room. Carlos and his team—Eddie C., Mónica M., Cristina A., Armando N., and Julio O.—responded immediately, took control of the situation, and carefully assessed all the damage. It has now been a week, and they continue to work diligently to prevent mold and minimize further damage. Their dedication, responsiveness, and attention to detail have given us peace of mind during a very stressful situation. A huge thank you to Carlos and the entire team for their outstanding work and support. Highly recommended!

Mariana
3 months ago

I would like to thank Carlos Jiménez and Danny Ramírez for their outstanding work and professionalism!!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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