Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Northwest Dallas
Service Areas
Need Water Removal or Flood Cleanup?
In Northwest Dallas, water damage rarely waits for a convenient moment. A supply line fails behind a refrigerator, a water heater bursts in the garage, an upstairs bathroom overflows, or a slab leak spreads under the foundation for weeks before anyone notices, a frequent problem in the expansive clay soils of North Texas. Add the flooding rains and large hail that spring storms bring to Dallas County, the low-lying ground around Bachman Lake that can hold water after a downpour, and the hard winter freezes that split pipes, as so many learned during the February 2021 winter storm, and it is easy to see why the Northwest Dallas area calls SERVPRO of Northwest Dallas for water emergencies of every size. We respond around the clock. Our water damage restoration process starts by stopping the source and measuring the reach of the moisture, including the water that wicks into drywall, subflooring, and wall cavities where it cannot be seen. With moisture meters, infrared cameras, and professional grade extraction and drying equipment, we remove standing water and dry the structure back to its normal moisture level. Our crews are IICRC certified in Water Damage Restoration and Applied Structural Drying, and we document readings throughout the job to support your insurance claim. Drying a structure correctly is what separates a finished job from a future mold problem. We monitor progress daily and confirm the building is dry before we close out, so the damage is made “Like it never even happened.® ”
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Northwest Dallas helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Northwest Dallas is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Shoutout to SERVPRO for coming out on New Year’s eve, away from their family and friends to help me during a major flood crisis after just moving into my new home. These guys made me feel at ease and did a great job handling a tough situation. Special thanks to Brooks and Fernando for their exceptional professionalism and kindness.
Our roof was badly damaged after the bad storms, but SERVPRO was able to come quickly and get it fixed up for us.
Quick, easy, affordable, and quality service. Can't recommend the company more. Was referred by a friend, will refer others after the next storm. Thanks for the help.
I didn't expect to get storm damage to my home. Well, turns out I did, and it was a bad one. Half the house got submerged in water, filled with dirt and grime. Your team cleaned it up, made it visually great, and got rid of all those nasty smells too.
A little bit of rain is always welcome, but when multiple inches poured down on my warehouse one night, I learned quickly that its location at the bottom of a hill wasn't a great idea. Your team helped me get operations back up and running in record time, thanks.
I needed help cleaning up mold under my sink, so I am so glad I had recently heard about your company. You did a great job.
We didn’t notice the mold growing in our bathroom until it became a huge problem. SERVPRO was luckily able to stop the source of moisture and eradicate the mold.
It is not the first time I’ve needed help from SERVPRO, and I am happy to have used them a second time.
This is a great team to work with and I would hire them again in an instant!
About Us
When water, fire, smoke, or mold damages your home or business anywhere in Northwest Dallas, SERVPRO of Northwest Dallas responds 24 hours a day, seven days a week, every day of the year. We serve Northwest Dallas and the area around Bachman Lake and Dallas Love Field, from the midcentury neighborhoods off Marsh Lane to the apartment communities near the lake and the commercial corridors along Webb Chapel Road and Walnut Hill Lane. Our certified local crews know this market, a dense, established slice of Dallas County where midcentury homes, apartment communities, and retail strips line the major corridors, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Northwest Dallas apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Dallas County most years. From an office near Dallas Love Field to a family home near Bachman Lake, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.® ”
