Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northwest Dallas

Our Google Reviews
(214) 361-7887
4.8
(85 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northwest Dallas we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Not only did you guys make the water damage repairs seem so easy. You also kept the repairs under my insurance budget. Without your team I am not sure how I would have ever afforded to keep my house on a workingman’s salary. So from one repair guy to another…Thanks!

Sheila
Lancaster

When a pipe burst from my upstairs bathroom, it caused water damage in the walls of my downstairs. Your team came out in a hurry and got the repairs done fast. I couldn't have asked for anything better. Thanks from my whole family!

Mike
Dallas

Our roof was badly damaged after the bad storms, but SERVPRO was able to come quickly and get it fixed up for us.

Brian L.
Dallas

Quick, easy, affordable, and quality service. Can't recommend the company more. Was referred by a friend, will refer others after the next storm. Thanks for the help.

David H.
Dallas

I didn't expect to get storm damage to my home. Well, turns out I did, and it was a bad one. Half the house got submerged in water, filled with dirt and grime. Your team cleaned it up, made it visually great, and got rid of all those nasty smells too.

Kathy K.
Preston Hollow

Your employees are extremely professional and patient. They were courteous and sensitive to our concerns related to water damage sustained during our recent flood. They helped make the best of a sad situation while providing the highest level of service.

Keith R.
Fort Worth

When flood damage made my office a wreck, I turned to your company. They showed up on time, came in under budget, and made the repairs that were promised. Thanks for being a business that can be relied on when things go bad.

William
Dallas

I could not believe one leaking pipe under my bathroom sink would cause that much water damage. However, when the technician brought out his little moisture detector I could not believe my own eyes. Thankfully these experts got it all fixed in a very short time. Anyone looking for a reputable company to handle their water damage repair services should look no further.

Mathew
Dallas

This company kept its word in getting the flood damage fixed on my house. They charged exactly what they promised they would and completed the whole process earlier than they originally expected. Anyone needing flood damage repairs should probably give them a call. They will not disappoint you.

Henry
Cedar Hill

Not only did you guys make the water damage repairs seem so easy. You also kept the repairs under my insurance budget. Without your team I am not sure how I would have ever afforded to keep my house on a workingman’s salary. So from one repair guy to another…Thanks!

Sheila
Lancaster

When a pipe burst from my upstairs bathroom, it caused water damage in the walls of my downstairs. Your team came out in a hurry and got the repairs done fast. I couldn't have asked for anything better. Thanks from my whole family!

Mike
Dallas

Our roof was badly damaged after the bad storms, but SERVPRO was able to come quickly and get it fixed up for us.

Brian L.
Dallas

Quick, easy, affordable, and quality service. Can't recommend the company more. Was referred by a friend, will refer others after the next storm. Thanks for the help.

David H.
Dallas

I didn't expect to get storm damage to my home. Well, turns out I did, and it was a bad one. Half the house got submerged in water, filled with dirt and grime. Your team cleaned it up, made it visually great, and got rid of all those nasty smells too.

Kathy K.
Preston Hollow

Your employees are extremely professional and patient. They were courteous and sensitive to our concerns related to water damage sustained during our recent flood. They helped make the best of a sad situation while providing the highest level of service.

Keith R.
Fort Worth

When flood damage made my office a wreck, I turned to your company. They showed up on time, came in under budget, and made the repairs that were promised. Thanks for being a business that can be relied on when things go bad.

William
Dallas

I could not believe one leaking pipe under my bathroom sink would cause that much water damage. However, when the technician brought out his little moisture detector I could not believe my own eyes. Thankfully these experts got it all fixed in a very short time. Anyone looking for a reputable company to handle their water damage repair services should look no further.

Mathew
Dallas

This company kept its word in getting the flood damage fixed on my house. They charged exactly what they promised they would and completed the whole process earlier than they originally expected. Anyone needing flood damage repairs should probably give them a call. They will not disappoint you.

Henry
Cedar Hill

About Us

Serving Northwest Dallas with Heart and Hustle

Here in Dallas, we know a thing or two about unpredictable weather, surprise plumbing disasters, and the occasional rogue barbecue mishap. That’s why SERVPRO has been the go-to team for fire, water, storm, and mold cleanup since 2001. We’re not just another restoration company—we’re your neighbors, and we take that seriously.

We’ve got over 30 IICRC-certified technicians on staff, ready to tackle anything from a small kitchen leak to a large-scale commercial disaster. Think of us as the first responders of the restoration world—only with more air scrubbers and fewer sirens. With 25 fully loaded service vehicles and over 1,500 drying units, we’re geared up to respond fast, whether you’re in Preston Hollow or off Northwest Highway.

Why Dallas Trusts SERVPRO:

  • 24/7 emergency response across Dallas County
  • In-house fleet, trailers, and drying equipment—no waiting around
  • Experience in both residential fixes and large commercial losses
  • Active community partners supporting local charities and causes

When disaster hits, it’s not just about removing water or soot—it’s about rebuilding your peace of mind. Our team has earned a reputation for customer-first service, thanks to leaders Richard and Grace Clark, who guide with local pride and hands-on commitment. From supporting the American Red Cross to sponsoring the SERVPRO First Responder Bowl, we’re all in on making Dallas a better, safer place.

From cleanup to comeback, we’re here to help.
Discover how SERVPRO brings trusted restoration—and peace of mind—to homes and businesses across Northwest Dallas.

Richard & Grace Clark
Richard & Grace Clark
Owners of SERVPRO of Northwest Dallas

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.