About Us
Here to Help® 24/7
SERVPRO of Northwest Dallas
About Us
Serving Northwest Dallas with Heart and Hustle
Here in Dallas, we know a thing or two about unpredictable weather, surprise plumbing disasters, and the occasional rogue barbecue mishap. That’s why SERVPRO has been the go-to team for fire, water, storm, and mold cleanup since 2001. We’re not just another restoration company—we’re your neighbors, and we take that seriously.
We’ve got over 30 IICRC-certified technicians on staff, ready to tackle anything from a small kitchen leak to a large-scale commercial disaster. Think of us as the first responders of the restoration world—only with more air scrubbers and fewer sirens. With 25 fully loaded service vehicles and over 1,500 drying units, we’re geared up to respond fast, whether you’re in Preston Hollow or off Northwest Highway.
Why Dallas Trusts SERVPRO:
- 24/7 emergency response across Dallas County
- In-house fleet, trailers, and drying equipment—no waiting around
- Experience in both residential fixes and large commercial losses
- Active community partners supporting local charities and causes
When disaster hits, it’s not just about removing water or soot—it’s about rebuilding your peace of mind. Our team has earned a reputation for customer-first service, thanks to leaders Richard and Grace Clark, who guide with local pride and hands-on commitment. From supporting the American Red Cross to sponsoring the SERVPRO First Responder Bowl, we’re all in on making Dallas a better, safer place.
From cleanup to comeback, we’re here to help.
Discover how SERVPRO brings trusted restoration—and peace of mind—to homes and businesses across Northwest Dallas.
Service Area
Certifications
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- ECTP - Employee Certification Training Program
- OSHA - 10-hour General and/or Construction Industry Training Program
- CMT - Commercial Carpet Maintenance Technician
- CCT - Carpet Cleaning Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- FCT - Floor Care (Hard Surfaces) Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
- AMRT - Applied Microbial Remediation Technician
- CRT - Color Repair Technician
- ASD - Applied Structural Drying Technician
- RRT - Carpet Repair & Reinstallation Technician
- OCT - Odor Control Technician
Payment Info
The following cards are accepted:What our
customers are saying
Very pleased with the service from SERVPRO. They were able to remove all of the mold from my bathroom shower.
My darling son “accidentally” overflowed the toilet and did not tell us. Two days later when I went into the bathroom, I was in for a terrible surprise. It smelled, the floor was soft, and basically, it was a mess. I really appreciate your crew coming out the same day to assess the situation and start the repair process. Great job.
I needed help cleaning up mold under my sink, so I am so glad I had recently heard about your company. You did a great job.
My restaurant was such a mess after a pipe burst, but I called you in for help and you fixed everything up for me in no time.
Our roof was badly damaged after the bad storms, but SERVPRO was able to come quickly and get it fixed up for us.
I was so frustrated trying to get all of the mold out of my bathroom shower. After a call to SERVPRO I am not frustrated anymore.
Great team to have work in your home. Everyone was polite and professional.
After a previous company failed to remove all of the water from my flooded bathroom I called SERVPRO. My skepticism was quickly gone after meeting the water removal crew and seeing how prepared they were to help me.
SERVPRO has won my service any time I have a water damage emergency. They arrived quickly and removed all of the water from my kitchen.
Very pleased with the service from SERVPRO. They were able to remove all of the mold from my bathroom shower.
My darling son “accidentally” overflowed the toilet and did not tell us. Two days later when I went into the bathroom, I was in for a terrible surprise. It smelled, the floor was soft, and basically, it was a mess. I really appreciate your crew coming out the same day to assess the situation and start the repair process. Great job.
I needed help cleaning up mold under my sink, so I am so glad I had recently heard about your company. You did a great job.
My restaurant was such a mess after a pipe burst, but I called you in for help and you fixed everything up for me in no time.
Our roof was badly damaged after the bad storms, but SERVPRO was able to come quickly and get it fixed up for us.
I was so frustrated trying to get all of the mold out of my bathroom shower. After a call to SERVPRO I am not frustrated anymore.
Great team to have work in your home. Everyone was polite and professional.
After a previous company failed to remove all of the water from my flooded bathroom I called SERVPRO. My skepticism was quickly gone after meeting the water removal crew and seeing how prepared they were to help me.
SERVPRO has won my service any time I have a water damage emergency. They arrived quickly and removed all of the water from my kitchen.