About Us
SERVPRO of Northwest Dallas is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
SERVPRO of Northwest Dallas
About Us
When water, fire, smoke, or mold damages your home or business anywhere in Northwest Dallas, SERVPRO of Northwest Dallas responds 24 hours a day, seven days a week, every day of the year. We serve Northwest Dallas and the area around Bachman Lake and Dallas Love Field, from the midcentury neighborhoods off Marsh Lane to the apartment communities near the lake and the commercial corridors along Webb Chapel Road and Walnut Hill Lane. Our certified local crews know this market, a dense, established slice of Dallas County where midcentury homes, apartment communities, and retail strips line the major corridors, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Northwest Dallas apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Dallas County most years. From an office near Dallas Love Field to a family home near Bachman Lake, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.”
Service Area
Certifications
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- CMT - Commercial Carpet Maintenance Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
Licenses
Awards
- #4 — Fastest-Growing Mid-Market Companies (Dallas Business Journal)
- #4 — 100 Best Places to Work in Dallas–Fort Worth (Dallas Business Journal)
- Inc. 5000 — #69 Fastest-Growing Construction/Restoration Company in the U.S.
Affiliations
- TAHFM
- Dallas Claims Association
- IFMA
- Texas Apartment Association
- Sponsor for First Responders Children Network
- Official Sponsor for TCU Athletics
- Houston Apartment Association
- IREM
- Dallas Apartment Association
- RIMS
- CAI
- PLRB
- Boma
What our
customers are saying
Brent and his team are amazing! Brent answered all of my questions. I was blown away by the level of customer service I was given. The staff was incredibly attentive and made sure all my needs were met. Brent and SERVPRO are the best.
I was so frustrated trying to get all of the mold out of my bathroom shower. After a call to SERVPRO I am not frustrated anymore.
Great team to have work in your home. Everyone was polite and professional.
After a previous company failed to remove all of the water from my flooded bathroom I called SERVPRO. My skepticism was quickly gone after meeting the water removal crew and seeing how prepared they were to help me.
SERVPRO has won my service any time I have a water damage emergency. They arrived quickly and removed all of the water from my kitchen.
Very pleased with the service from SERVPRO. They were able to remove all of the mold from my bathroom shower.
My darling son “accidentally” overflowed the toilet and did not tell us. Two days later when I went into the bathroom, I was in for a terrible surprise. It smelled, the floor was soft, and basically, it was a mess. I really appreciate your crew coming out the same day to assess the situation and start the repair process. Great job.
Aaron was wonderful to work with on our clean out and deep clean condo project. True team was on time and we are satisfied with the work. Aaron was understanding to all our requests and the sensibility of our situation.
Shout out to Jacob Lewis for doing a superb job at my mother's house, he and his crew were very efficient at packing out so she can get back to normal asap. Thank you Jacob for a wonderful job.