SERVPRO of Hurst-Euless-Bedford

I had a water slab leak that came up through my floors. Insurance sent Servpro out for the mitigation process. Isaiah, Gavin and Orlando were so efficient, and worked so hard on getting my floors up. Isaiah was very communicative and walked me through the whole process. He was very professional, kind and knowledgeable. I cannot express how easy they made the process. I would recommend Servpro, Isaiah and his team to anyone. These young men know their stuff. Thank you guys for all your hard work!

I am very grateful for the professionalism of Sean Killingsworth, the commercial project manager from Serve pro. He has gone above and beyond the call of duty .

Several weeks ago, my wife and I experienced a water heater leak. I left a dry house at 10:00 a.m. and my wife came home to a leak around 12:30 p.m. We have used ServPro in the past, so my wife called and by 2:00 your crew was on-site and working. They placed 21 blowers and 3 dehumidifiers to start the process. Andrew Dempsey was my primary contact and I also worked with Griffin and Raul. I cannot say how much I appreciate these guys and the work they did. Each one was attentive to our concerns, always willing to listen and explain things to me and my wife. I was impressed with their work ethic in that they contacted me every day to tell me when they would be coming by to check on the house and/or to communicate how we were doing on drying out the place. Even though the house was a mess, I appreciated their respect for my property and doing as little damage as possible to mitigate the moisture and potential problems in the future. Lastly, I must add that at the time of the leak, I had 3 dogs (130 lb. Sheep Dog mix, 65 lb. Aussie, and 65 lb. Golden Retrieve) and because of the heat, they were spending a lot of time in the house. Your guys were great, they were very understanding and accommodating to the herd’s need to see what was going on in the house and to give them daily sniffs. These guys are a credit to your company, and should I need water reclamation services in the future or know someone who does, be assured that my recommendation will be ServPro.

I am so thankful for Sean at Servpro! He responded to the office flood within 45 mins. He explained the process and was clear of what the next steps were. He visited the office each day to ensure rooms were drying appropriately. Sean provided customer service above and beyond my expectations. I would definitely recommend Servpro. Hopefully Sean will be your tech!!

Doug and I would like to thank ServPro team Shaw for the outstanding job they did for us on our water damage. The mitigation team, administration, reconstruction and pack out teams were professional, courteous, and we would highly recommend this company to anyone in need of their services. The team members listed below were awesome to work with!! Mitigation - Sean, Andrew, Jarrod, Trey, Dakota Administration- Alesia and Jessica Reconstruction- Rebecca, Aaron Ryan Packout- Adrian, Broderick, Jerry Again, thanks so very much! Doug and Monica Killingsworth

Seth and his team were great! They were patient with me as we we went back-and-forth on different styles, they always kept me in the loop as the project progressed, and the quality of their work was above what I expected. So grateful for them!

Jarrod Bearden works In flood restoration. On a professional grade I give him 10 stars and nothing less. Not only is he good with customers but he’s a hard worker! Focused, driven and on top of every task he is handed. Able and willing always wins the race. Give this guy a raise. He deserves it in every way.

Dakota and April responded quickly and were extremely helpful in identifying my problem. While it wasn’t in their wheelhouse to repair, they provided quality and professional service.