Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Central and West Plano

Our Google Reviews
(945) 348-5804
4.9
(114 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Central and West Plano we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Ryan Jackson reviewed your business on google.com     

 

Great company if you have any fire or water damage call them. You will be pleased.

Ryan Jackson
Plano

Thank you to your Technicians

M. Campbell
Frisco

SERVPRO of Sherman helped me when a pipe in my daughter's wall burst. They were able to get to my house within an hour after I called! This was my husbands first claim so we had a ton of questions and SERVPRO was able to answer them all! Brandon kept in contact with us throughout the whole process and really made us feel like a lifeline was at the tip of our fingers. After they dried my daughters room they came back for a carpet cleaning, which took no time at all. Something I really appreciated was how neat and clean they keep their job site. I'd recommend SERVPRO if Sherman to anyone!

Sharon S.
Frisco

We just hired SERVPRO of Plano for restoration of or master closet which got damaged due to water leakage from the toilet. They sent out Tyler Duke. We are extremely happy with his work . He is knowledgeable, professional and is helping us resolve the issues. We will recommend him to anyone in a heartbeat.

Deepak A
Plano

SERVPRO of Plano is one of the most efficient and effective restoration companies, and I would recommend them to anyone. Not only did the company itself provide a very smooth service, but the employees of the company were outstanding. Brandon was a very clear communicator and a hard worker, and having been a tenant of the affected home, he made me feel assured that everything would be taken cared of quickly and properly - which it was. I've had prior experiences with water damages that turned to mold because of a different companies poor remediation job! When in doubt, give SERVPRO Plano a call!

Leslie R.
Plano
SERVPRO Help

I would like to thank SERVPRO of Plano for their excellent response to my flood. They came quickly and solved the problem. I really want to thank Jimmy Ramirez for his knowledge and work. He was a huge help! Also wish to thank Haley in the office for her help. I highly recommend this company!

Parsons
Plano

I went to Google to find which SERVPRO had the most stars and the Plano location had 5 stars for them so I decided to try them out.

Well they have lived up to their % star rating. Jimmy the lead tech was great! He was detailed, organized, engaging, thorough and provided great customer service. I would recommend SERVPRO and if you get Jimmy it would be a blessing for you. Thanks.

D. Jennings
Plano

Thank you Patricia for the great review!

Pleased with the service Andrew and his team provided. Tough job done well, thanks much guys!

Patricia
Plano

Highly recommend for any water or fire damage, very professional and courteous. I had them out when my kitchen sink flooded my entire house.

Wesley answered all of my questions from start to finish.

Lacy Goodwin
Sherman

Ryan Jackson reviewed your business on google.com     

 

Great company if you have any fire or water damage call them. You will be pleased.

Ryan Jackson
Plano

Thank you to your Technicians

M. Campbell
Frisco

SERVPRO of Sherman helped me when a pipe in my daughter's wall burst. They were able to get to my house within an hour after I called! This was my husbands first claim so we had a ton of questions and SERVPRO was able to answer them all! Brandon kept in contact with us throughout the whole process and really made us feel like a lifeline was at the tip of our fingers. After they dried my daughters room they came back for a carpet cleaning, which took no time at all. Something I really appreciated was how neat and clean they keep their job site. I'd recommend SERVPRO if Sherman to anyone!

Sharon S.
Frisco

We just hired SERVPRO of Plano for restoration of or master closet which got damaged due to water leakage from the toilet. They sent out Tyler Duke. We are extremely happy with his work . He is knowledgeable, professional and is helping us resolve the issues. We will recommend him to anyone in a heartbeat.

Deepak A
Plano

SERVPRO of Plano is one of the most efficient and effective restoration companies, and I would recommend them to anyone. Not only did the company itself provide a very smooth service, but the employees of the company were outstanding. Brandon was a very clear communicator and a hard worker, and having been a tenant of the affected home, he made me feel assured that everything would be taken cared of quickly and properly - which it was. I've had prior experiences with water damages that turned to mold because of a different companies poor remediation job! When in doubt, give SERVPRO Plano a call!

Leslie R.
Plano
SERVPRO Help

I would like to thank SERVPRO of Plano for their excellent response to my flood. They came quickly and solved the problem. I really want to thank Jimmy Ramirez for his knowledge and work. He was a huge help! Also wish to thank Haley in the office for her help. I highly recommend this company!

Parsons
Plano

I went to Google to find which SERVPRO had the most stars and the Plano location had 5 stars for them so I decided to try them out.

Well they have lived up to their % star rating. Jimmy the lead tech was great! He was detailed, organized, engaging, thorough and provided great customer service. I would recommend SERVPRO and if you get Jimmy it would be a blessing for you. Thanks.

D. Jennings
Plano

Thank you Patricia for the great review!

Pleased with the service Andrew and his team provided. Tough job done well, thanks much guys!

Patricia
Plano

Highly recommend for any water or fire damage, very professional and courteous. I had them out when my kitchen sink flooded my entire house.

Wesley answered all of my questions from start to finish.

Lacy Goodwin
Sherman

About Us

SERVPRO of Central and West Plano understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."


Our SERVPRO Team employees are both trained and experienced in property mitigation, restoration, and remediation services. Our team is equipped with the latest detection, drying and extraction technology and is an IICRC-Certified Firm. Our SERVPRO Team is accessible 24/7 and committed to providing you a swift emergency specialist response time.

No damage is too large or too small for SERVPRO of Central and West Plano!

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of Central and West Plano

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.