Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Central and West Plano
Our Google Reviews
(945) 348-5804
4.9
(116 reviews)

Service Areas

Your Local Fire Restoration Company

A fire turns a normal day upside down, and the damage it leaves behind extends far past the burned area. In homes and businesses across Plano, kitchen fires, electrical and wiring faults, dryer fires, fireplace and chimney fires, and commercial fires each create their own mix of char, soot, smoke film, and persistent odor. When fire strikes, SERVPRO of Central Plano is ready to help you recover, serving Plano, West Plano, and the surrounding Collin County communities. We respond around the clock. After securing the property, we address the water damage that firefighting almost always leaves behind, then clean soot and smoke residue from structure and contents, remove materials that cannot be saved, and treat odor at its source rather than covering it up. Our fire damage restoration uses professional equipment, including hydroxyl generators and thermal foggers, that neutralizes smoke odor down to the molecular level. Our technicians hold IICRC Fire and Smoke Restoration and Odor Control certifications, so the work follows established, industry recognized methods. We document each phase in detail for your insurance carrier and coordinate the scope with your adjuster, so your recovery keeps moving and your property and your sense of home are restored, made “Like it never even happened.®'

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Central and West Plano is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Sean & Chance were very professional, friendly, careful, and thorough as they cleaned up a LOT of broken mirror glass that had very unexpectedly fallen and shattered in the master bath. They called ahead before arriving within the promised service window. They worked diligently on the cleanup. They had me inspect the cleanup before they signed off. All good! Jessica who took my initial call late the night before was very knowledgeable, helpful, and quick with understanding the need and setting up the appointment. Like Sean & Chance, she is also a top professional. Will call the people again if the need arises again. Thanks!

Charles Carter

Great work. Very clean, fast and easy to work with. Highly professional. Highly recommended!

Mohammed Al-Zainal

Sean was so helpful and professional! They were quick to get out to my clinic to get the restoration process started!

Jamie Fuller

Dave, Don and Kole exceeded my expectations with their work ethic. I felt reassured the crisis could be corrected. They measured, took action, measured again, repeated until all were satisfied. Great team!

Anatole Voinoff

We had a water leak in our house that spread very quickly. Servpro was there within an hour of us noticing it/creating the insurance claim, and they walked us through every step of the way. They have been prompt, courteous, and informative throughout this stressful experience. They have been very helpful in working with our insurance company. Thank you Dave, Noah, Kyle, Zach, Miguel, and Marcos for helping take care of our house!

Crystal King

So thankful for ServPro! They made an extremely stressful situation for me and my family so much easier. They were out to our home very quickly and worked efficiently with our insurance company. Big shoutout to Dave and Kyle, I am forever thankful for all their hard work!

Laura Renfroe

Zach and Kole did a great job

Matt Elliott

I met Andrew, Kyle and Dave with Servpro today. They’d been remediating the house next door over the past week after the freeze had ruptured the pipes in the home next door. The team ripped all of the drywall and flooring out and dried the home leaving it looking like a brand new build under construction. These three gentlemen, and I mean that firmly, completed this job flawlessly. They are professionals! My first impression of ServePro is OUTSTANDING because of them. If you need a ServPro team in the DFW area ask for this team. They were professional, kind, thorough and left zero mess behind them. The machinery was CLEAN and looked brand new it was so well maintained. I felt like I was talking to Super Heros; humble. they made my heart smile. Servepro you have made a believer out of me and the ones I’ll call for my remediation needs. They are three memorable men that own and represent the TRUE Servepro brand.

Cleavie Chitwood

Servpro (Dave and Kyle) came to check out some water damage at our house. They arrived right on time and were very helpful. Good to work with!

Brandon Fleming

About Us

When water, fire, smoke, or mold damages your home or business anywhere in Plano, SERVPRO of Central Plano responds 24 hours a day, seven days a week, every day of the year. We serve Plano and West Plano along with the neighboring communities of Hunters Glen and nearby Hebron, from the historic downtown arts district and the corporate campuses of Legacy West to the established neighborhoods around Jack Carter Park and the upscale corridors near the Dallas North Tollway and Preston Road. Our certified local crews know this market, a fast-growing slice of Collin County built on master-planned subdivisions, corporate headquarters, retail centers, and medical campuses, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of Central Plano apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Collin County most years. From a West Plano office tower along the Tollway to a family home near Jack Carter Park, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of Central and West Plano

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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