
Here to Help® 24/7
Cleaning. Restoration. Construction.
Faster to any size disaster™

Here to Help® 24/7
SERVPRO of Central and West Plano
Service Area
Restoration and Cleaning Services
When disaster strikes a home or business in Plano, SERVPRO of Central Plano responds around the clock, every day of the year. Our local crews serve Plano and West Plano along with the neighboring communities of Hunters Glen and nearby Hebron, from the corporate campuses of Legacy West and the historic downtown arts district to the established neighborhoods near Jack Carter Park and the upscale corridors along the Dallas North Tollway. This is a market shaped by North Texas weather, where severe spring storms drop large hail and spin up tornadoes, summer heat bakes the region, and hard winter freezes burst pipes, all carrying real risk of water, storm, fire, and mold damage. We provide water damage restoration, fire and smoke restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear scope of work, documented for your insurance carrier and explained to you at each step. Our crews hold IICRC certifications, follow OSHA safety standards, and carry American Bio Recovery Association credentials for biohazard work. As part of the SERVPRO Team Shaw family and the national SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single overflowing sink or a regional event like the February 2021 winter storm. Whatever the size of the loss, our promise is the same, to make it “Like it never even happened.®”
Services We Provide


The Trained Crew Behind Every Restoration Job
Behind every successful restoration project is a crew that is trained, certified, and equipped to do the work safely. At SERVPRO Team Shaw, our technicians arrive in full personal protective equipment and follow the protocols that protect both your property and the people working in it. Restoration is not simply cleanup. It is skilled work that calls for the right training, the right equipment, and a clear understanding of the hazards present on a residential or commercial job site. Our crews hold certifications from the Institute of Inspection, Cleaning and Restoration Certification, including credentials in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen training, fall protection, and respirator fit testing, and we carry American Bio Recovery Association certification for biohazard work. That training matters most on the jobs where the stakes are highest. This experience reaches across our full range of services, from water damage mitigation, fire and smoke restoration, and mold remediation to storm and flood recovery, sewage and biohazard cleanup, specialty cleaning, contents restoration, commercial services, and complete reconstruction. Whether the loss is a single room or an entire building, the same trained crew, the same standards, and the same commitment to safety carry the project from the first emergency call through the final repair, with one goal in mind, to make your loss “Like it never even happened.”
What our
customers are saying
A recent hail storm caused some roof damage and broke our skylight. Water came into our master bedroom. We called our insurance and they recommended this company. Derek Keo and Jacorey Hood were right on the scene with all kinds of equipment checking things out. There was even more great people showing up over the next few days as they dried everything out with fan blowers and a huge dehumidifier. Professional and courteous expedient service. They see things you do not. Think Ghostbusters!
Great work and even better employees I wish to express my complete satisfaction with the great service performed at my home within the last two weeks. Even more importantly, I seek to commend Tyler Duke who performed that work with efficiency
Great work and even better employees I wish to express my complete satisfaction with the great work that was performed at my home within the last two weeks, and more importantly to commend Tyler Duke for performing that work with efficiency, with patience and with care and concern for our wellbeing. Tyler was a godsend that night. Our hot water heater had burst, and water soaked the carpet in the master bedroom. He evaluated the situation quickly, explained what he was going to do, and got right to work. His patient manner was just what my husband and I desperately needed at that point.Tyler has a remarkable ability to calm a situation and inspire complete confidence. Tyler returned to our home for four days following the incident to continue the cleanup. He was patient, kind and helpful through every encounter I cannot compliment this employee enough. We will forever be in his debt.
For
SERVPRO of Plano
Eileen Mattingly left a 5 star review on My Listing
I wish to express my complete satisfaction with the great work that was performed at my home within the last two weeks, and more importantly to commend Tyler Duke for performing that work with efficiency, with patience and with care and concern for our wellbeing. Tyler was a godsend that night. Our hot water heater had burst, and water soaked the carpet in the master bedroom. He evaluated the situation quickly, explained what he was going to do, and got right to work. His patient manner was just what my husband and I desperately needed at that point.Tyler has a remarkable ability to calm a situation and inspire complete confidence. Tyler returned to our home for four days following the incident to continue the cleanup. He was patient, kind and helpful through every encounter I cannot compliment this employee enough. We will forever be in his debt.
6/26/2018
I have referred several friends and clients to SERVPRO of Plano and am always happy to hear what a fast, friendly and easy solution they provide in some truly tough situations! As a homeowner, I trust the team at SERVPRO to take care of my home as if it is their own. If you're looking for a business with integrity and a quick response time, give SERVPRO of Plano a call!
- Write an update
5/10/2018
I had SERVPRO of Plano come out because my hot water heater broke in the middle of the night and flooded my entire home. Andrew and his crew were extremely helpful and very honest about what was needed. This company is honest and they do a fantastic job! If you ever need help with a flooded home I would highly recommend SERVPRO of Plano.
4/13/2018
These guys are fantastic. They came quick and cleaned everything up. Tyler and Tim are super personable and go above and beyond to make sure you are completely satisfied. Communication was great, work was fantastic, and they made the entire experience stress free. I would highly recommend SERVPRO of Plano!
Dave, Don and Kole exceeded my expectations with their work ethic. I felt reassured the crisis could be corrected. They measured, took action, measured again, repeated until all were satisfied. Great team!
About Us
When water, fire, smoke, or mold damages your home or business anywhere in Plano, SERVPRO of Central Plano responds 24 hours a day, seven days a week, every day of the year. We serve Plano and West Plano along with the neighboring communities of Hunters Glen and nearby Hebron, from the historic downtown arts district and the corporate campuses of Legacy West to the established neighborhoods around Jack Carter Park and the upscale corridors near the Dallas North Tollway and Preston Road. Our certified local crews know this market, a fast-growing slice of Collin County built on master-planned subdivisions, corporate headquarters, retail centers, and medical campuses, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Central Plano apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Collin County most years. From a West Plano office tower along the Tollway to a family home near Jack Carter Park, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.® ”
