About Us

When water, fire, smoke, or mold damages your home or business anywhere in Baytown, SERVPRO of Baytown/Channelview responds 24 hours a day, seven days a week, every day of the year. We serve Baytown and Channelview along with Cloverleaf, Galena Park, Highlands, Liberty, Lynchburg, and McNair, from the ExxonMobil and Chevron Phillips refineries and the petrochemical plants along the Houston Ship Channel to the neighborhoods near Lee College, the Garth Road commercial corridor, and the homes that line the San Jacinto River beneath the Fred Hartman Bridge. Our certified local crews know this market, an industrial, working stretch of East Harris County where refineries, port terminals, and warehouses sit alongside family neighborhoods and waterfront property, and they know how fast Gulf Coast weather, from the floodwaters that follow a tropical system to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of Baytown/Channelview apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like Hurricane Harvey in 2017, when Ship Channel and San Jacinto River flooding inundated thousands of homes across East Harris County, or Hurricane Beryl in 2024, which knocked out power and tore through the Baytown area. From a refinery contractor's office on Decker Drive to a family home in Highlands, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.”