About Us
SERVPRO of Baytown / Channelview is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
When water, fire, smoke, or mold damages your home or business anywhere in Baytown, SERVPRO of Baytown/Channelview responds 24 hours a day, seven days a week, every day of the year. We serve Baytown and Channelview along with Cloverleaf, Galena Park, Highlands, Liberty, Lynchburg, and McNair, from the ExxonMobil and Chevron Phillips refineries and the petrochemical plants along the Houston Ship Channel to the neighborhoods near Lee College, the Garth Road commercial corridor, and the homes that line the San Jacinto River beneath the Fred Hartman Bridge. Our certified local crews know this market, an industrial, working stretch of East Harris County where refineries, port terminals, and warehouses sit alongside family neighborhoods and waterfront property, and they know how fast Gulf Coast weather, from the floodwaters that follow a tropical system to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Baytown/Channelview apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like Hurricane Harvey in 2017, when Ship Channel and San Jacinto River flooding inundated thousands of homes across East Harris County, or Hurricane Beryl in 2024, which knocked out power and tore through the Baytown area. From a refinery contractor's office on Decker Drive to a family home in Highlands, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.”
Service Area
Certifications
- UFT - Upholstery & Fabric Cleaning Technician
- OSHA - Other Training
- CCT - Carpet Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- ECTP - Employee Certification Training Program
- American Drying Institute
- OCT - Odor Control Technician
- IICRC Certified Firm
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- SCT - Subrogation Claims Training
- RRT - Carpet Repair & Reinstallation Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
Licenses
Payment Info
The following cards are accepted:Awards
- Inc. 5000 — #69 Fastest-Growing Construction/Restoration Company in the U.S.
- #4 — 100 Best Places to Work in Dallas–Fort Worth (Dallas Business Journal)
- #4 — Fastest-Growing Mid-Market Companies (Dallas Business Journal)
Affiliations
- Sponsor for First Responders Children Network
- Dallas Apartment Association
- IREM
- Texas Apartment Association
- Official Sponsor for TCU Athletics
- Houston Apartment Association
- RIMS
- IFMA
- CAI
- PLRB
- Boma
- Dallas Claims Association
- TAHFM
What our
customers are saying
Corine provided 5 star service and feedback. She was professional and courteous doing her work.
Corine was extremely knowledgeable and professional. She was friendly and supportive and a joy to have in my house. I highly recommend her to anyone else.
SERVEPRO showed extreme professionalism especially Mel the lead technician. She always explained everything that was happening and going to happen. The entire crew did an excellent job. I had a comfort level of trust with Mel and knew she was doing everything she could to satisfy me and do an awesome job. The level of care that she took with my personal belongings was very much appreciated. If she wasn't present, she informed me and each lead technician on site was very professional in everything they did.
Servpro of Baytown and Channelview went above and beyond during a very challenging time. Their professionalism, dedication, and compassion made a difficult situation much more manageable. We truly appreciate the outstanding service they provided and highly recommend their team.
Danny and Zeke were absolutely amazing. They walked us through every step. They were thoughtful of our belongings. Wonderful job. We highly recommend them. ⭐️⭐️⭐️⭐️⭐️
Taylor Jewell and Trevor Zuck are awesome. They were thoughtful and helpful by ensuring we understand the plan and keeping us informed throughout the week. They showed care and concern for our home and took the time to stay in contact to be respectful of our time. They are amazing and I will request them if I ever need your services again. Thank you.
We had a water heater in our attic fail while we were out of state. We called ServePro and they responded immediately. Steven, Fernando, Sergio and Marissa were fantastic. Their great work saved is from this potential disaster. Great company, competent staff, and polite staff. In a crisis, I highly recommend ServePro for restoration.
The Dallas team, Orlando and Henry, were amazing! Very professional and considerate. They took care of everything for us!
Stephen and Connor were simply first class. In what was very possibly the most harrowing experience of the life that my wife and I have built together Stephen and Connor offered patience, constant support, extreme work dedication and almost most impactful kindness. They were a positive light and really helped us keep it together. Had we not had such a positive experience it would have been very easy for us to break down as we faced near total destruction of our home. The entire team’s response rate and willingness to help us attempt to stitch our lives back together has been top rate. Stephen and Connor worked until after midnight to ensure that dangerous water damage and micro bacteria was mitigated so that we felt we could sleep safely after a harrowing tornado in the Houston area. They were back at it the next day working late on the Friday of a holiday weekend to ensure that they were setting us up for success with our insurance company. Simply out they were outstanding, rather than offering a bulleted list I’ll simply leave you with this. In the darkest time they were a reassuring and stabilizing force that picked us up and helped to re-establish my family.