Meet Our Team

Joseph leads our fire damage restoration team. He oversees soot and smoke removal, structural cleanup, odor mitigation, and contents recovery on every fire loss our crews respond to. From kitchen fires to major commercial losses, Joseph works directly with homeowners and insurance adjusters to bring properties back to preloss condition.

Dakota oversees our largest and most complex restoration projects. The Director of Large Loss role covers commercial catastrophes, multi-property claims, and major industrial losses, coordinating crews, scope, vendors, and insurance carriers from first response through final reconstruction. Whether the call is a refinery incident, a multifamily fire, a hospital water event, or a hotel storm loss, Dakota leads the team that handles the work most companies cannot.

Jessica leads insurance and claims coordination for every loss we respond to. The Director of Claims role covers adjuster communication, scope documentation, estimate review, supplement preparation, and claim resolution, working directly with national carriers, local providers, public adjusters, and policyholders. Whether it's a homeowner's first water damage claim or a complex commercial loss with multiple parties at the table, Jessica makes sure the documentation is right, the scope is complete, and the claim moves forward without delay.

Zachary manages restoration and reconstruction projects from first response through final walkthrough. As Senior Project Manager, Zachary coordinates crews, subcontractors, timelines, scope changes, and client communication on residential and commercial jobs of every size and complexity. From a kitchen flood to a multi-phase rebuild after a major fire, Zachary keeps the project on schedule, the homeowner in the loop, and the work delivered to standard.

Britton oversees day-to-day operations across our entire restoration team. As General Manager, Britton leads the crews, project managers, and support staff responsible for water damage, fire damage, mold remediation, storm response, and reconstruction across our service area, while maintaining the standards and accountability that keep clients, carriers, and corporate partners coming back. Britton is the leader our homeowners, property managers, and insurance partners reach when they need a decision made and a job done right.

Henry runs our largest commercial and catastrophic restoration projects in the field. As Large Loss Project Manager, Henry handles day-to-day execution on multi-week commercial losses, coordinating crews, subcontractors, industrial hygienists, engineers, and adjusters across complex sites including refineries, hospitals, multifamily properties, schools, and hotels. When a project is too big or too complex for a standard timeline, Henry is the manager keeping crews productive, owners updated, and the schedule on track.

Tyler leads restoration and reconstruction projects with a focus on clear communication and clean execution. As Senior Project Manager, Tyler manages crews, subcontractors, scope, and timelines across residential and commercial losses, working closely with homeowners, property managers, and adjusters at every stage of the project. From the first walkthrough to the final punch list, Tyler keeps clients informed, decisions documented, and the work moving forward without surprises.

Ashley leads the construction and reconstruction side of every project, picking up where mitigation leaves off. As Director of Construction, Ashley oversees framing, drywall, flooring, cabinetry, painting, permitting, and final finish work, managing the in-house carpenters and subcontractor network that rebuild homes and commercial spaces after a loss. From a single-room rebuild after a water event to a full-floor reconstruction after a fire, Ashley makes sure the build-back is on schedule, on budget, and finished to a quality that holds up the day a homeowner moves back in.

Bo runs our field operations day to day, making sure crews, equipment, and trucks are where they need to be when a call comes in. As Field Operations Manager, Bo oversees dispatch, scheduling, fleet readiness, equipment maintenance, safety compliance, and on-site crew leadership across every job we respond to. When a homeowner calls after a midnight pipe burst or a property manager reports a fire at one of their buildings, Bo is the manager making sure a trained crew is rolling toward the loss right away.

Jarrod Yeager serves as General Manager of SERVPRO of Baytown and Channelview, part of SERVPRO Team Shaw, working alongside the leadership team to keep restoration work moving across Baytown. He manages crew scheduling and dispatch, equipment and fleet readiness, and technician training and IICRC certification, and stays in direct contact with homeowners, property managers, and insurance adjusters as jobs progress. Jarrod focuses on clear communication and accurate documentation so every water, fire, mold, and storm damage project finishes on schedule and to standard.