Derek & Gabrielle Shaw, Susan & Randy Meacham
Derek & Gabrielle Shaw, Susan & Randy Meacham
Owners of SERVPRO of Baytown / Channelview

Meet Our Team

All it takes is one call to SERVPRO of Baytown / Channelview. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Baytown / Channelview

Our Google Reviews
(281) 422-7292
4.9
(43 reviews)
Meet our Team. Here to Help 24/7
  • Joseph Saponaro, team member at SERVPRO of Baytown / Channelview

    Joseph Saponaro

    Joseph leads our fire damage restoration team. He oversees soot and smoke removal, structural cleanup, odor mitigation, and contents recovery on every fire loss our crews respond to. From kitchen fires to major commercial losses, Joseph works directly with homeowners and insurance adjusters to bring properties back to preloss condition.

  • Dakota Kirkpatrick, team member at SERVPRO of Baytown / Channelview

    Dakota Kirkpatrick

    Dakota oversees our largest and most complex restoration projects. The Director of Large Loss role covers commercial catastrophes, multi-property claims, and major industrial losses, coordinating crews, scope, vendors, and insurance carriers from first response through final reconstruction. Whether the call is a refinery incident, a multifamily fire, a hospital water event, or a hotel storm loss, Dakota leads the team that handles the work most companies cannot.

  • Jessica Pickens, team member at SERVPRO of Baytown / Channelview

    Jessica Pickens

    Jessica leads insurance and claims coordination for every loss we respond to. The Director of Claims role covers adjuster communication, scope documentation, estimate review, supplement preparation, and claim resolution, working directly with national carriers, local providers, public adjusters, and policyholders. Whether it's a homeowner's first water damage claim or a complex commercial loss with multiple parties at the table, Jessica makes sure the documentation is right, the scope is complete, and the claim moves forward without delay.

  • Zachary Beres, team member at SERVPRO of Baytown / Channelview

    Zachary Beres

    Zachary manages restoration and reconstruction projects from first response through final walkthrough. As Senior Project Manager, Zachary coordinates crews, subcontractors, timelines, scope changes, and client communication on residential and commercial jobs of every size and complexity. From a kitchen flood to a multi-phase rebuild after a major fire, Zachary keeps the project on schedule, the homeowner in the loop, and the work delivered to standard.

  • Britton Barnes, team member at SERVPRO of Baytown / Channelview

    Britton Barnes

    Britton oversees day-to-day operations across our entire restoration team. As General Manager, Britton leads the crews, project managers, and support staff responsible for water damage, fire damage, mold remediation, storm response, and reconstruction across our service area, while maintaining the standards and accountability that keep clients, carriers, and corporate partners coming back. Britton is the leader our homeowners, property managers, and insurance partners reach when they need a decision made and a job done right.

  • Henry Garza, team member at SERVPRO of Baytown / Channelview

    Henry Garza

    Henry runs our largest commercial and catastrophic restoration projects in the field. As Large Loss Project Manager, Henry handles day-to-day execution on multi-week commercial losses, coordinating crews, subcontractors, industrial hygienists, engineers, and adjusters across complex sites including refineries, hospitals, multifamily properties, schools, and hotels. When a project is too big or too complex for a standard timeline, Henry is the manager keeping crews productive, owners updated, and the schedule on track.

  • Tyler Shaw, team member at SERVPRO of Baytown / Channelview

    Tyler Shaw

    Tyler leads restoration and reconstruction projects with a focus on clear communication and clean execution. As Senior Project Manager, Tyler manages crews, subcontractors, scope, and timelines across residential and commercial losses, working closely with homeowners, property managers, and adjusters at every stage of the project. From the first walkthrough to the final punch list, Tyler keeps clients informed, decisions documented, and the work moving forward without surprises.

  • Ashley Baker, team member at SERVPRO of Baytown / Channelview

    Ashley Baker

    Ashley leads the construction and reconstruction side of every project, picking up where mitigation leaves off. As Director of Construction, Ashley oversees framing, drywall, flooring, cabinetry, painting, permitting, and final finish work, managing the in-house carpenters and subcontractor network that rebuild homes and commercial spaces after a loss. From a single-room rebuild after a water event to a full-floor reconstruction after a fire, Ashley makes sure the build-back is on schedule, on budget, and finished to a quality that holds up the day a homeowner moves back in.

  • Bo Smith, team member at SERVPRO of Baytown / Channelview

    Bo Smith

    Bo runs our field operations day to day, making sure crews, equipment, and trucks are where they need to be when a call comes in. As Field Operations Manager, Bo oversees dispatch, scheduling, fleet readiness, equipment maintenance, safety compliance, and on-site crew leadership across every job we respond to. When a homeowner calls after a midnight pipe burst or a property manager reports a fire at one of their buildings, Bo is the manager making sure a trained crew is rolling toward the loss right away.


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What our
customers are saying

Danny and Zeke were absolutely amazing. They walked us through every step. They were thoughtful of our belongings. Wonderful job. We highly recommend them.

Becky Munselle
Channelview

Ms. Renee, Korina, and Anthony Lee, they were very polite and professional about their appearance and took care of business in a timely fashion to accommodate all of us here at Schlumberger.

Malcom T
Baytown

We were very pleased with their services and they were very professional. Julian was a very pleasant person and knowledgeable to speak to.

Karen G.
Baytown

This review is for Kevin Wilkes and Oscar. I strongly recommend this company and also thank you Kevin and Oscar for your honesty and help you guys are amazing thank you.

Melody R
Houston

This company does it all and did it all for me. From removing mold to getting rid of water damage and even fire damage. No job too big or small for SERVPRO. And every customer is important.

Joseph P
Baytown

Felton is awesome. Very informative and professional, makes you feel like he is part of the family. The pack and go girls were great and friendly. The two guys who packed my stuff on the truck were very good and packed things well. I would definitely recommend to anyone if you ever need assistance with damages to your house. The folks are awesome.

Debbie B
Houston

I have found SERVPRO to be a very reputable organization. They delivered on the promises they gave us and we could not be any more satisfied with their customer service. Thank you SERVPRO.

Emilie O
Houston

Sam and Xavier were very professional. They answered all of my questions and explained everything that they were doing beforehand.

Jamie Z
Houston

SERVPRO showed extreme professionalism especially Mel the lead technician. She always explained everything that was happening and going to happen. The entire crew did an excellent job. I had a comfort level of trust with Mel and knew she was doing everything she could to satisfy me and do an awesome job. The level of care that she took with my personal belongings was very much appreciated. If she wasn't present, she informed me and each lead technician on site was very professional in everything they did.

Carrye Parker
Baytown

About Us

When water, fire, smoke, or mold damages your home or business anywhere in Baytown, SERVPRO of Baytown/Channelview responds 24 hours a day, seven days a week, every day of the year. We serve Baytown and Channelview along with Cloverleaf, Galena Park, Highlands, Liberty, Lynchburg, and McNair, from the ExxonMobil and Chevron Phillips refineries and the petrochemical plants along the Houston Ship Channel to the neighborhoods near Lee College, the Garth Road commercial corridor, and the homes that line the San Jacinto River beneath the Fred Hartman Bridge. Our certified local crews know this market, an industrial, working stretch of East Harris County where refineries, port terminals, and warehouses sit alongside family neighborhoods and waterfront property, and they know how fast Gulf Coast weather, from the floodwaters that follow a tropical system to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of Baytown/Channelview apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like Hurricane Harvey in 2017, when Ship Channel and San Jacinto River flooding inundated thousands of homes across East Harris County, or Hurricane Beryl in 2024, which knocked out power and tore through the Baytown area. From a refinery contractor's office on Decker Drive to a family home in Highlands, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.”

Derek & Gabrielle Shaw, Susan & Randy Meacham
Derek & Gabrielle Shaw, Susan & Randy Meacham
Owners of SERVPRO of Baytown / Channelview

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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