Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of McMinn, Monroe and Polk Counties

Our Google Reviews
(423) 745-4165
4.6
(84 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of McMinn, Monroe and Polk Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Danny and David were great in helping our dental office and my church with flood and mud damage. Our church also used them for mold remediation and they were quick and efficient and quality work. Your go to guys to get the job done!

Rhonda Collins
Athens

We were out of town when we learned we had an excess use of water. Family checked and found our lower level covered in water. Thank goodness SERVPRO was called. Our local manager Scott took control of the situation, connected with us in Florida and made all the "paperwork" easy with simple electronic E-sign process that allowed them to complete the work needed without delay. They were on site even before the necessary forms were completed. We did nothing but be thankful for SERVPRO. James, the person who did the on-site cleanup was excellent. When we were able to return home, we found the house in excellent condition, all dry and equipment removing the remaining moisture. Multiple large rugs and smaller ones were removed and sent to be cleaned. They left equipment until we could return home after and emergency plumber stopped the water flow, and we could get our usual plumber over to repair the cause problem. Everyone was polite, concerned and able to make decisions in our absence. All my wife and I can say is: "Thank you very much, SERVPRO and especially Scott, James and the receptionist whose name we fail to remember. All three performed in a manner above the "expected" contractor.



All of you - "FIVE STARS"! Paul and Marcie Barnette

Mp Barnette
Athens

We were out of town when we learned we had an excess use of water. Family checked and found our lower level covered in water. Thank goodness SERVPRO was called. Our local manager Scott took control of the situation, connected with us in Florida and made all the "paperwork" easy with simple electronic E-sign process that allowed them to complete the work needed without delay. They were on site even before the necessary forms were completed. We did nothing but be thankful for SERVPRO. James, the person who did the on-site cleanup was excellent. When we were able to return home, we found the house in excellent condition, all dry and equipment removing the remaining moisture. Multiple large rugs and smaller ones were removed and sent to be cleaned. They left equipment until we could return home after and emergency plumber stopped the water flow, and we could get our usual plumber over to repair the cause problem. Everyone was polite, concerned and able to make decisions in our absence. All my wife and I can say is: "Thank you very much, SERVPRO and especially Scott, James and the receptionist whose name we fail to remember. All three performed in a manner above the "expected" contractor. All of you - "FIVE STARS"!

Paul and Marcie Barnette
Athens

Everyone is very kind, knowledgeable, and they have an amazing work ethic. We are pleased with the response and service we received. Prompt service and excellent clean-up. Thank you for all you did! would trust them to work in my home or office and recommend them to all of my friends and family!

Pamela Roderick
Athens

What a fantastic experience! Would recommend to anyone!! Friendliest staff!!

Heather Vargas
Athens

Prompt service helping us dry out our basement carpet from a broken water line. Basement was totally dry in only 4 days. Techs were on-site within 3 hours of our call. Their fans and dehumidifiers were the right equipment for the job.

Randy Brock
Athens

I had an excellent experience with SERVPRO. James did an amazing job with mitigation and Scott always helpful with advice. Would recommend this company to everyone who has water damage.

Kourtney Hutcheson
Athens

Very Impressed with the team from SERVPRO in Athens, TN. They were great throughout the ordeal of getting a flood in our home cleaned up and dried out while we were away. They provided excellent customer service from the initial call, to getting things taken care of right away; and kept us posted with the details. Highly recommend this great team.

Candy Mckay
Athens

They came to the house quickly and started the drying out process of 5 days to make sure our home was safe for us after our septic line backed up. James was wonderful. He and his crew stayed on the project checking to make sure the readings were correct.


I would recommend Serve PRO to anyone that has a water damage issue.


Thank you so very much

Robin Means
Athens

Danny and David were great in helping our dental office and my church with flood and mud damage. Our church also used them for mold remediation and they were quick and efficient and quality work. Your go to guys to get the job done!

Rhonda Collins
Athens

We were out of town when we learned we had an excess use of water. Family checked and found our lower level covered in water. Thank goodness SERVPRO was called. Our local manager Scott took control of the situation, connected with us in Florida and made all the "paperwork" easy with simple electronic E-sign process that allowed them to complete the work needed without delay. They were on site even before the necessary forms were completed. We did nothing but be thankful for SERVPRO. James, the person who did the on-site cleanup was excellent. When we were able to return home, we found the house in excellent condition, all dry and equipment removing the remaining moisture. Multiple large rugs and smaller ones were removed and sent to be cleaned. They left equipment until we could return home after and emergency plumber stopped the water flow, and we could get our usual plumber over to repair the cause problem. Everyone was polite, concerned and able to make decisions in our absence. All my wife and I can say is: "Thank you very much, SERVPRO and especially Scott, James and the receptionist whose name we fail to remember. All three performed in a manner above the "expected" contractor.



All of you - "FIVE STARS"! Paul and Marcie Barnette

Mp Barnette
Athens

We were out of town when we learned we had an excess use of water. Family checked and found our lower level covered in water. Thank goodness SERVPRO was called. Our local manager Scott took control of the situation, connected with us in Florida and made all the "paperwork" easy with simple electronic E-sign process that allowed them to complete the work needed without delay. They were on site even before the necessary forms were completed. We did nothing but be thankful for SERVPRO. James, the person who did the on-site cleanup was excellent. When we were able to return home, we found the house in excellent condition, all dry and equipment removing the remaining moisture. Multiple large rugs and smaller ones were removed and sent to be cleaned. They left equipment until we could return home after and emergency plumber stopped the water flow, and we could get our usual plumber over to repair the cause problem. Everyone was polite, concerned and able to make decisions in our absence. All my wife and I can say is: "Thank you very much, SERVPRO and especially Scott, James and the receptionist whose name we fail to remember. All three performed in a manner above the "expected" contractor. All of you - "FIVE STARS"!

Paul and Marcie Barnette
Athens

Everyone is very kind, knowledgeable, and they have an amazing work ethic. We are pleased with the response and service we received. Prompt service and excellent clean-up. Thank you for all you did! would trust them to work in my home or office and recommend them to all of my friends and family!

Pamela Roderick
Athens

What a fantastic experience! Would recommend to anyone!! Friendliest staff!!

Heather Vargas
Athens

Prompt service helping us dry out our basement carpet from a broken water line. Basement was totally dry in only 4 days. Techs were on-site within 3 hours of our call. Their fans and dehumidifiers were the right equipment for the job.

Randy Brock
Athens

I had an excellent experience with SERVPRO. James did an amazing job with mitigation and Scott always helpful with advice. Would recommend this company to everyone who has water damage.

Kourtney Hutcheson
Athens

Very Impressed with the team from SERVPRO in Athens, TN. They were great throughout the ordeal of getting a flood in our home cleaned up and dried out while we were away. They provided excellent customer service from the initial call, to getting things taken care of right away; and kept us posted with the details. Highly recommend this great team.

Candy Mckay
Athens

They came to the house quickly and started the drying out process of 5 days to make sure our home was safe for us after our septic line backed up. James was wonderful. He and his crew stayed on the project checking to make sure the readings were correct.


I would recommend Serve PRO to anyone that has a water damage issue.


Thank you so very much

Robin Means
Athens

About Us

SERVPRO of McMinn, Monroe and Polk Counties understands the importance of having a go to Professional Restoration company in case disaster strikes your home or business. SERVPRO has a successful fifty year track record serving citizens that had their property affected by water, mold and fire. The stress and worry that comes with property damage from water, mold and fire and the disruption it causes in your life. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of McMinn, Monroe and Polk Counties specializes in the cleanup and restoration of residential and commercial property after a property damage from Water, Mold and Fire. In addition, our commitment to service is backed by being available twenty four hours per day, seven days per week and three hundred and sixty five days per year. Also, our quick response will allow us to arrive at your affected property within one hour of your call. Our staff is highly trained in property damage restoration from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of McMinn, Monroe and Polk Counties. We encourage you to visit our new downtown Athens,TN SERVPRO of McMinn, Monroe and Polk County headquarters at 101 South White Street. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. Our pledge is to make your property damage "Like it never even happened."

John C. Fowler
John C. Fowler
Owner of SERVPRO of McMinn, Monroe and Polk Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.