About Us
SERVPRO of East Memphis is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Why SERVPRO®
SERVPRO of East Memphis understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for us.
If you would like to schedule service for your home or business, please call today!
Commitment to our Community.
Our owners, Brent Nicholson and Leo Millan, believe in pouring back into the East Memphis community as often as possible. Whether it be cooking out for our first responders, investing in local high schools, or simply partnering with other organizations to make a positive impact in our community. Brent and Leo work diligently and encourages all of us here at SERVPRO of East Memphis, to invest in our community whenever possible. Though we have seen substantial growth over the past several years, our mission has remained the same. We want to serve to people of East Memphis, TN. and do everything we can to make our community great. Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. We work hard to ensure that all of our customers receive the best service and the highest quality results.
Our Employees
We pride ourselves on hiring people with a good work ethic, high integrity, and the ability to work in and adapt to tough conditions. With over 30 years combined experienced in fire and water mitigation, we ensure that all of our employees go through extensive training and the proper certification process to provide the best customer experience we can offer. Whether it be the comprehensive training we provide when new employees begin, the certifications we require our employees to have, or the constant on the job training we provide. You can rest assured we will do everything we can to make it “Like it never even happened.”
Service Area
Certifications
- RRRP - Lead-Based Paint Activities and Renovation
- SCT - Subrogation Claims Training
- ECTP - Employee Certification Training Program
- CCT - Carpet Cleaning Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- OSHA - Other Training
- OSHA - 10-hour General and/or Construction Industry Training Program
- AMRT - Applied Microbial Remediation Technician
- UFT - Upholstery & Fabric Cleaning Technician
- OCT - Odor Control Technician
- HST - Health and safety Technician
- WRT - Water Damage Restoration Technician
- RRT - Carpet Repair & Reinstallation Technician
What our
customers are saying
We have been so pleased with the Serve Pro East Team that Has assessed our damage and done the demolition on our condominium after water damage from I busted pipe in the condo above us. This All-Star Team led by Martin.Fabila including Alex, Kami, Valentino and others have provided excellent service and have done a thorough job of communicating and explaining the process and what we can expect. This communication has helped us feel so much better during the chaotic and stressful event after our condo was flooded.
Margarita and her team were absolutely wonderful. We were very fortunate to have her leading the crew for our pack back and and each of her team members were super nice! Thanks for a jibe well done!
Martin was awesome!!! Appreciate all the work they’re doing for our family. He deserves a raise.
Derrion was so helpful and really went the extra mile to figure out what our issue was. He was professional, patient, and made sure everything was taken care of thoroughly. Thank you, Derrion and ServPro!
Telesa and her crew were very professional and accommodating. Great Job!!
Excellent service remediation services
I called during an emergency situation, and after asking me a few questions, Kami made sure I received help as soon as possible. She followed up throughout the entire process, making sure everything was taken care of. I really appreciated the prompt response and attention to detail
I had an excellent experience with this company from the very beginning. Kami was incredibly kind and professional. She showed real empathy while listening to the damage we had in our home, and I felt like she understood how stressful the situation was. In such a stressful time, it meant a lot to be treated not just with professionalism, but also with genuine care. Highly recommend!
Derrion is an excellent worker. He came in and let me know exactly what him and his team was going to do. He answered all my questions and made sure everything was done in a professional way. Thank you Derrion and the Servpro team!