A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of The Dutch Fork

Our Google Reviews
(803) 749-0178
4.8
(51 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

"We moved to Lexington, SC just recently and discovered that our house had mold growing in the crawl space. Chris and his crew were recommended by some friends who had used them previously. I'm so glad we called them! Their office staff walked us through what would need to be done and their technicians were so kind to work around the sleeping schedule of our newborn."

Gracen S.
Irmo

Again, thank you and your staff so very much. It was a pleasure working with your company.

Teresa A.
Lexington

I highly recommend SERVPRO of The Dutch Fork. There are multiple reasons on which I give this recommendation. First, this company hires quality employees. Their workers knew what to do and how to do it correctly. Also, all employees were professional, respectful and began work on time. Second, the materials they used were of good quality. They did not try to install inferior products. Third, they built a positive working relationship with my insurance agent. Continuous coordination among all involved parties made my restoration process flow smoothly. Last, Their project manager and her staff represented their company in a positive and effective manner. All of the above-mentioned entities produced a stress free and successful endeavor. If needed, give SERVPRO of The Dutch Fork a call. You will be glad you did. 

Dr. J. M.
Irmo

When our carpet needs cleaning, we always call SERVPRO of The Dutch Fork. We have used this location for 10+ years. They send out professional teams who know the business. They are prompt, efficient and friendly. The team always does a wonderful job of getting rid of those more difficult spots and stains. The whole house is refreshed!
Thank you SERVPRO of The Dutch Fork!

Christine D.
Columbia

I would never hesitate to refer anyone to SERVPRO of the Dutch Fork - you all went the extra mile for us! Thank you all for your professionalism and respect!

Jean B
Irmo

We are so glad we got someone who could handle this cleaning job. We tried several companies who would not do it. Thank you for you hard work.

Carl Golden
Columbia

My father and I are delighted with the splendid work done by SERVPRO of The Dutch Fork. The entrance hall to our home looks just as it did before the water damage. To me, this is amazing, this is magic! You all are so very talented. You have healed my father's home. Thank you!

James C.
Irmo

"In late May we experienced a huge storm which flooded a guest house on our property.  Rugs over hardwood floors, soaked.  Baseboards in the bath, soaked.  I had heard of the SERVPRO service through one of their former clients but had had no personal experience with their service.

Gave them a call and they were on-site within hours.  Pulled the rugs, vacuumed up the water and installed several dryer units.  The rugs were cleaned and dried.  The floors were tested and were above code for dampness.  They continued to be dried by the blow units for several days.  Due to their quick response; we were fortunate that the dampness readings returned to normal without further damage.  

Their professionals were very knowledgeable  and made us aware of the reason and results of each step of their process. 

As an added plus, my insurance company had a great deal of experience with their service and immediately approved my claim.

I highly recommend their service."

Jim P.
Irmo

"Very friendly and helpful staff. Very knowledgeable about what they are doing and do minimal deconstruction to prevent anymore damage that has already been done. Very responsive to phone calls with questions or concerns about the equipment or time frame of the service."

Brandon R.
Irmo

About Us

OUR STORY

We opened our first SERVPRO franchise in May 2012. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise.  Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.” ® We are locally and veteran owned.



OUR SERVICES

Our team at SERVPRO of the Dutch Fork has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):

  • Post Construction Cleaning
  • COVID-19 Virus Disinfection and Cleaning
  • Biohazard
  • Crime Scene and Vandalism Clean Up
  • Contents Cleaning, Restoration, and Storage
  • Media Blasting (Mold, Fire/Smoke, and Stain Removal)
  • Catastrophic Storm Response

Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.

AFFILIATIONS

  • Building Owners Management Association (BOMA)
  • Commercial Real Estate Executive Women (CREW)
  • Industrial Networking Group
  • Institute of Real Estate Management (IREM)
  • National Association of Women Business Owners (NAWBO)
  • North Carolina Healthcare Engineers Association (NCHEA)
  • Vistage

AWARDS

  • Charlotte Business Journal's Fast 50
  • Charlotte Business Journal's Women in Business Award
  • Lake Norman Chamber of Commerce Outstanding Small Business
  • NAWBO National Woman Business Owner of Year Finalist
  • NAWBO Rising Star Award
  • SMARTCEO Brava Award
  • TOP 100 SERVPRO (multiple years)
  • SERVPRO Award for Outstanding Sales (multiple years)

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.



Penny Benkeser, J. Daniel Cox
Penny Benkeser, J. Daniel Cox
Owners of SERVPRO of The Dutch Fork

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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