About Us
Here to Help® 24/7.
SERVPRO of Lexington and West Cayce
About Us
OUR TEAM
Our team proudly serves the Columbia area. With our extensive knowledge and experience in the restoration industry, we can offer every customer a tailored experience suited to whatever disaster or emergency threatens their property. Our crews have IICRC certifications to ensure the best and most effective approach to mitigation is used to recover and restore any damage affecting homes or businesses. Customer satisfaction and service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise.
OUR SERVICES
We understand that any emergency that threatens your property needs prompt and effective mitigation, restoration and clean up. As a local certified veteran owned and operated restoration team, we offer a wide range of services to the Richland County area with a 98% satisfaction rate from surveys conducted with our customers. Our local services include commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing and much more.
OUR RESPONSE
Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are faster to any disaster.
AFFILIATIONS
- Vistage
AWARDS
- Business Journal's Women in Business Award
- NAWBO National Woman Business Owner of Year Finalist
- NAWBO Rising Star Award
- SMARTCEO Brava Award
- TOP 100 SERVPRO (multiple years)
- SERVPRO Award for Outstanding Sales (multiple years)
Insurance and Payment Information
For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
Affiliations
- Building Owners Management Association (BOMA)
- Commercial Real Estate Executive Women (CREW)
- Industrial Networking Group
- Institute of Real Estate Management (IREM)
- National Association of Women Business Owners (NAWBO)
- North Carolina Healthcare Engineers Association (NCHEA)
- Vistage
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- RRRP - Lead-Based Paint Activities and Renovation
What our
customers are saying
Fast, affordable, and detail oriented. Completely restored the home! Amazing work! Would recommend them to anyone needing fast and clean work!
Darrell was very responsive to my situation with our rental properties.
Very helpful and explained things well!
A big thank you to SERVPRO West Columbia-Lexington, Tia and Richard for the terrific job you gave done taking care of GMM's clients/family during the recent cold weather. With so many pipes bursting, you have gone above and beyond the call of duty and I thank you from the hit you of my heart for taking care of my people. This is what community us all about when emergencies come up. Thank you, Tia and Richard!
Everybody with SERVPRO that I had contact with, either by phone or in person were professional, friendly and helpful!
I would like to recognize the two gentlemen that were at my home. They were professional, kind, polite, and passionate. They waited for me three hours on a Saturday when I was trying to coordinate police escort to my residence. Please recognize them in your staff meetings and tell the I said THANK YOU SO VERY MUCH!
Thank you so much for EVERYTHING...for your patience, for your positive attitude, for your professionalism during the "deconstruction" and "reconstruction" of our home!
Wow just wow! Restored my grandmas house fast! I couldn't be more thankful! CALL SERVPRO FIRST! THEY ARE THE BEST!
Trey & Taylor were both amazing during this process! They made this very easy for me. Not once did I feel stressed out. Thank you!
Fast, affordable, and detail oriented. Completely restored the home! Amazing work! Would recommend them to anyone needing fast and clean work!
Darrell was very responsive to my situation with our rental properties.
Very helpful and explained things well!
A big thank you to SERVPRO West Columbia-Lexington, Tia and Richard for the terrific job you gave done taking care of GMM's clients/family during the recent cold weather. With so many pipes bursting, you have gone above and beyond the call of duty and I thank you from the hit you of my heart for taking care of my people. This is what community us all about when emergencies come up. Thank you, Tia and Richard!
Everybody with SERVPRO that I had contact with, either by phone or in person were professional, friendly and helpful!
I would like to recognize the two gentlemen that were at my home. They were professional, kind, polite, and passionate. They waited for me three hours on a Saturday when I was trying to coordinate police escort to my residence. Please recognize them in your staff meetings and tell the I said THANK YOU SO VERY MUCH!
Thank you so much for EVERYTHING...for your patience, for your positive attitude, for your professionalism during the "deconstruction" and "reconstruction" of our home!
Wow just wow! Restored my grandmas house fast! I couldn't be more thankful! CALL SERVPRO FIRST! THEY ARE THE BEST!
Trey & Taylor were both amazing during this process! They made this very easy for me. Not once did I feel stressed out. Thank you!