About Us
SERVPRO of Greater Northern Charleston is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Greater Northern Charleston understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
Serving North Charleston, Ladson, Summerville, Moncks Corner, Charleston, and the surrounding areas, we specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. Here in the warm and humid Charleston climate, mold and mildew are prevalent and our crew is able to remediate these issues for you as well. After we have stabilized your property our construction team steps in and puts it all back together.
In addition to regular training provided by our our corporate SERVRPO facility, our crew also regularly attends local and regional training, and maintains IICRC-industry certifications. You can rest assured our staff is equipped with the knowledge to restore your property no matter the size or type of loss. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Greater Northern Charleston.
As a franchise we have been locally owned and operated by Brandon and Liz Ferm since 2006 and we love serving the Lowcountry communities. Our staff, in the office and in the field, are committed and trained to take care of your mitigation needs for your business and home.
If you would like to schedule service or need help determining what steps to take to begin recovering from a damage to your home or business, please feel free to call anytime. We have a manager answering the phones 24/7 so you never have to wait on and answering service. We are always here to help.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- ECTP - Employee Certification Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- OCT - Odor Control Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
Payment Info
The following cards are accepted:Affiliations
- Charleston Leaders
- Great Business Network - Summerville
- Ellevate Charleston
- CREW Charleston - Commercial Real Estate Women
- Industrial Network Group
- Charleston Apartment Association
- Lowcountry Local First
- Great Business Network - Park Circle
- Association of Facilities Engineering
- Charleston Metro Chamber of Commerce
- North Charleston Chamber of Commerce
- NARPM - National Association of Residential Property Management - Charleston Chapter
- Greater Summerville/Dorchester County Chamber of Commerce
- Charleston Home Builders Association
What our
customers are saying
JJ did an amazing job at my place, I like the way he was progressing and taking time for me in the jobs, unlike other people he maybe slow but he works hard
Very friendly and easy to work with
JJ did such a great job helping me he was this tall guy that kinda scared me at first but after meeting him he just smiles too much but he works good with the team, I’m just a gnome looking guy but I mean this job these people do is great. And also wanna thank Servpros team as well.
JP and Stephen gave awesome customer service for my water damage in my house. They communicated with me through every step of the demolition. I appreciate their great customer service!! Job well done!!
Todd and Ezekiel showed up on time and with short notice. Always friendly, professional, and organized. Our company has worked with these two time and time again and as long as they’re around we will be as well
Todd and Ezekiel did an outstanding job from start to finish. They were professional, courteous, and took the time to make sure everything was done right. Their attention to detail and commitment to quality really stood out, and they made the entire process smooth and stress-free. I truly appreciate their hard work and would absolutely recommend SERVPRO to my family and friends. Great service all around!
I can't say enough good things about Stephen, Tori, and the entire SERVPRO team. From the very beginning, they were professional, knowledgeable, and genuinely cared about helping us through a stressful water damage situation. Stephen took the time to explain every step of the mitigation process, answered all of our questions, and made sure we understood what was happening and what to expect next. Tori was equally amazing—always responsive, organized, and compassionate, making a difficult situation much easier to navigate. Working with the management team has also been fantastic. Their communication, professionalism, and willingness to keep us informed throughout the entire process gave us confidence that our home was in good hands. It's clear they truly care about their customers and stand behind the quality of their work. The crew arrived on time, treated our home with respect, worked efficiently, and kept everything clean throughout the process. Their communication was excellent from start to finish, and it was clear they take pride in both their workmanship and customer service. When you're dealing with unexpected damage to your home, having a team you can trust makes all the difference. I highly recommend Stephen, Tori, the management team, and everyone at SERVPRO to anyone who needs restoration services. Thank you all for your professionalism, honesty, and outstanding customer care.
Michael and his guys did an outstanding job. Knowledgeable, tidy and friendly, I trusted them from the moment after he reviewed the scope of work. Water damaged to dried out in less than several days.
They did a wonderful job, especially JJ he worked hard as he’ll always doing the heavy lifting for the team, and answered my questions when needed and even helped me with my dog, give that man a raise!!