SERVPRO of Georgetown and Horry Counties Commercial Services

From start to finish - mitigation, estimates, insurance claims, repairs, restoration - every single employee at ServPro handled my major water loss with kindness, politeness, and efficiency. My home and my belongings were treated with care and respect at all times. The project manager, John Frenti, was always available. He answered his phone every time I called and handled each situation promptly, knowledgeably, and thoroughly. No concern was too small. His and his team's consistent kindnesses, patience, compassion, and senses of humor easily earn ServPro a five star rating. Highly recommend!

My Dad's house flooded from a toilet fitting leak. Servpro was there within an hour of my call with 2 trucks and personnel to contain the damage. They did all the restoration and repairs with great workmanship in cabinet and floor replacement and painting. His place looks better than new. Communication regarding the estimate and repair was excellent through out the process.

We have never had to utilize our personal HO6 insurance policy nor our Property/Building insurance until July 4, 2026. Our condo took on water for about 30 minutes, from a damaged fire sprinkler head in a condo above us. Servpro was called by our Management company that very night and they took care of EVERYTHING from start to finish. Anything that we called their attention to, they addressed it. They were responsive and courteous throughout the process. Hoping & praying that we NEVER have to deal with a water issue again but should we, we wouldn’t hesitate to allow them to put things back, “like it never even happened”!

Exceptional service from Sincere!!

ServPro repaired our kitchen ceiling due to a water leak. You can not tell where their work ends and the "old" ceiling begins. Also, their clean up crew did a superb job. My wife can not say enough how spotless they left the condo. That is high praise.

We most definitely recommend Servpro to handle all of your reconstruction and/or remodeling needs. From start to finish Tammy in the office is the best and a joy to work with. Likewise, Alex our Project Manager is very reliable and goes over and above to make sure the job is done right. We have now worked with Alex twice and we highly recommend him and his team at Servpro! They help put your mind at ease during stressful times because you know they will handle the job properly and put everything back in order. Thank you Alex and team for all of your hard work on both of our projects!

We had a flood issue due to a fire sprinkler in our townhome and ServPro came to assess the damage. They were prompt, knowledgeable and always called us back in a timely manner. They did all the rip out, repairs, paint and new flooring. Huge shout out to John Frenti and his entire team. They were always there when they said they would be and worked their butts off. At every point in the process, each member of John’s team did amazing work. John was hands on throughout the whole process and was always checking in with us to make sure we were satisfied and to explain everything that was going on during the project. And they completed the project in less than two weeks. We would highly recommend ServPro and John Frenti and his team

My 1st time dealing with servers here in Myrtle beach. I met Jackson & Carson due to a broken hot water tank. They arrived the same day and began addressing the issue. Very polite, very professional.